Social Media

social_media

It’s everyone’s new favorite catchphrase, but do you know how to use it to your advantage? Our Social Media guide will keep you current with the latest trends in a world where things change in the blink of an eye. Discover how to use social media for b2b marketing, defining your target market, and so much more.

Essential Reading

Studies, Surveys, Guides and Visuals

CEO Insight & Commentary

Guide Videos

Chris Brogan shares social media tips for business
Length: 08:15

Does Social Media Have A Return On Investment?

Fast CompanyDo "likes" and retweets add up to sales? Who knows? And who really cares? We're in the I Love Lucy era of social-media marketing, a golden age of unaccountability.

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Top Ten Ways CEOs Must Change To Lead In The Social Business Marketplace

Fast CompanyThe advent of the social business marketplace represents a startling opportunity for CEOs, both in turns of the upside for their corporations and shareholders, and for the positive impact that brands...

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Should CEOs Use Social Media?

Chief ExecutiveThe debate is not about 'when' but 'how.'

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Social Media for CEOs

N2Growth BlogAn article to help get CEOs over the social media conundrum: should I, or should't I?

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Who coined “Social Media”?

ForbesCoining a buzzy new term doesn’t earn you any money, only bragging rights. But when the term is as buzzy and widely-circulated as “social media,” the bragging rights involved are considerable...

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The Next 5 Years in Social Media

MashableOver the last five years, social media has evolved from a handful of communities that existed solely in a web browser to a multi-billion dollar industry that’s quickly expanding to mobile devices,...

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Beyond Paid Media

Mckinsey QuarterlyChanges to the way consumers perceive and absorb marketing messages will force marketers to change not only their thinking but also the way they allocate spending and organize operations.

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Why So Few Tweets from the C-Suite?

HBRThe fact that the ranks of social CEOs remain so limited is frankly disconcerting. These are the communications vehicles of our time, and surely it's no less vital now than in the past for companies'...

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Social Media Isn't Free

ClickZMany business people believe that social media marketing is "free." What larger businesses miss is that smaller cash-constrained firms are substituting their own personal time and creativity for...

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How to Use Social Media for B2B Marketing

Inc.You have got a few employees managing your social media accounts, and you've amassed some followers, friends and contacts. You've posted a few tweets and blogs marketing your product or service to...

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The CMO’s Guide to Social Media

CMO.comFrom Facebook to YouTube to Digg and beyond, which media outlets will net the most bang for the buck in terms of customer communication, brand exposure, traffic, and SEO? CMO.com takes on 10 social...

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Corporate Social Media Policies

Fast CompanyOf all the corporate social media policies out there, which are intelligent and balanced, and which are draconian? We've compiled several examples here--but are still looking for more.

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How to Build a Social Media Campaign

BusinessWeekSocial media is all about sparking conversation, not just online, but offline too. Companies that understand this and interact with their market at every opportunity—both on the Web and face to...

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Why Non-profits are So Good At Social Media

HBROnline community and social media are hot areas for business these days, as companies recognize the Internet's potential to deepen customer relationships, share knowledge and strengthen teams. In the...

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InfoGraphic: Social Media Marketing By The Numbers

In many cases, the numbers are intoxicating. Coca-Cola really got 86.5 million impressions for a Promoted Trend on Twitter? Twelve million people really tuned in to watch a man put an iPad into a...

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Whitepaper: Taking Social Media From Talk To Action

HBR looks at how companies are focusing on social media and how most of them have not yet capitalized on its vast potential.

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InfoGraphic: How Small Businesses are Using Social Media

As technology adoption among small businesses increases, social media is an area that more business owners are becoming interested in.

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What Nonprofits Can Teach the Private Sector About Social Media

Learn how to harness the power of social media in this case study excerpted from The Dragonfly Effect, by Jennifer Aaker and Andy Smith.

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InfoGraphic: How Social Media Strengthens Companies

By using social media tools to directly engage with both employees and consumers, companies have fundamentally changed the way that they interact with people in a web 2.0 world.

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Facebook vs. Twitter

Digital Surgeons breakdown the social demographics of twitter and facebook in an easy to follow chart.

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Can Your Measure the ROI of Your Social Media Marketing

We are going about the way we measure the return on investment in social media completely backwards. Effective social media measurement should start by turning the traditional ROI approach on its...

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The New Hybrid Element of Promotion Mix

The emergence of Internet-based social media has made it possible for one person to communicate with hundreds or even thousands of other people about products and the companies that provide them....

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Social Media Grows Up

ITwitter Co-founder Biz Stone explains what's happening, where it's headed, and how entrepreneurs can take advantage. He spoke with Inc. senior writer Max Chafkin.

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Popular Stories

7 Steps To Getting Your Visionary Company Noticed

CEO.comIn How To Be Seen As a Visionary CEO I covered basic principles on how to channel your inner Seth Godin and get your ideas noticed. Now let’s go a step further and talk about the logistics of getting your ideas noticed. But before we do, remember: The audience won’t come to you. Forget...

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How Men & Women Use Social Media (Infographic)

EntrepreneurTwitter appears to be dominated by women (62 percent) and, not surprisingly, Pinterest (70 percent). Overall, though, a higher percentage of women (71 percent) use social media than men (62 percent).

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Find The Customers Your Competitors Are Offending

HBRMore companies need to know where to look for hidden consumers who feel alienated by other brands. This list outlines ways to find them.

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The Secrets Of 7 Successful Brands

EntrepreneurWhether they've been around for decades or were launched in the last two years, some companies just have a bit of magic when it comes to grabbing attention and establishing themselves as fan favorites.

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20 Brilliant Brand Logos

EntrepreneurThe 20 logos showcased on the following pages were thoughtfully crafted with unique characteristics and wit that lend them eye-catching appeal and longevity. Let them be an inspiration as you create the public face of your own organization.

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4 Social Media Tips You Can Learn From Hospitals

ForbesIt may not be brain surgery, but U.S. businesses can learn a lot of healthy social media habits by emulating hospitals’ use of common social media platforms like Facebook and Twitter.

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If A Video Doesn't Go Viral Within 3 Days, It's Toast

Business InsiderVideo technology company Unruly Media has published new insights into the life cycle of branded viral videos. According to Unruly's research, the most critical days in a video's lifetime are those immediately following its launch:

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Richard Branson’s 7 Secrets To Social Media

CEO.comWhen social media reared its revolutionary head, the business world warily took a step back. Top executives remained especially aloof, despite the success many companies found using networks like Facebook and Twitter. Even today, hardly any CEOs have gone social. Then there’s Sir Richard...

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AOL Chief Goes On The Defensive...

TechCrunchAol CEO Tim Armstrong praised programmatic, automated advertising during his keynote presentation at the Ad:Tech conference in San Francisco, and he announced a new Marketplace tool to help publishers manage their ads.

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4 Ways To Get Your Emails Opened

EntrepreneurIf you want to be a successful email marketer, it's essential that subscribers open your messages. Here's how to make that happen.

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9 Silly Mistakes That Marketers Make

Inc.When marketing is done well, it really can help a sales team make more revenue. However, many marketing groups do things that can cost a lot of money but aren't very helpful.

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3 Ways To Spring Clean Your Brand

EntrepreneurBrands are organic -- they grow and change over time. Without a regular review, they can become stale. To give your brand a good dusting off this season, consider the following:

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13 Brands Who Pulled April Fools' Stunts

Fast CompanyApril Fools’ Day pranks are not just for friends and family. Here are some of the best recent examples of brands hoping you were born yesterday.

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5 Reasons Businesses Should Care About Hashtags

ForbesAs the humble hashtag has become more ubiquitous businesses have found more creative ways to use them. Here are five reasons your business should embrace the hashtag.

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70% Trust Brand Recommendations From Friends...

MashableSeventy percent of consumers trust brand recommendations from friends, but only 10% trust advertising, according to a new report from Forrester Research.

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