12 Leadership Traits For Tough Times
Operations
Self-Discipline: Stop Getting Distracted By Stuff
HBR - February 22, 2012
Self-Discipline: Stop Getting Distracted By Stuff
HBRWillpower is a struggle in the modern era. Our distraction-filled lives make it innately difficult. These are just a few tips to build and maintain willpower, but starting here may help you build a critical personal discipline.
Willpower is a struggle in the modern era. Our distraction-filled lives make it innately difficult. These are just a few tips to build and maintain willpower, but starting here may help you build a critical personal discipline.
7 Ways To Keep Angry Customers Happy
Entrepreneur - February 22, 2012
7 Ways To Keep Angry Customers Happy
EntrepreneurI believe you can salvage a relationship with an angry customer and turn them into a happy one. Here are seven ways to keep angry customers like me from storming out of your real or virtual store, never to return:
I believe you can salvage a relationship with an angry customer and turn them into a happy one. Here are seven ways to keep angry customers like me from storming out of your real or virtual store, never to return:
Meetings Are Like Swiss Cheese
Forbes - February 22, 2012
Meetings Are Like Swiss Cheese
ForbesAt their best, most meetings are a waste of time. Instead of inspiring and enabling, way too many of them actually drain participants’ willingness and ability to do real work...
At their best, most meetings are a waste of time. Instead of inspiring and enabling, way too many of them actually drain participants’ willingness and ability to do real work…
When The Customer Isn’t Right
HBR - February 21, 2012
When The Customer Isn't Right
HBRWelcome to the growing community of deshoppers, whose activities are costing U. S. retailers an estimated $16 billion a year.
Welcome to the growing community of deshoppers, whose activities are costing U. S. retailers an estimated $16 billion a year.
8 Ways To Stop Wasting Time
Open Forum - February 17, 2012
8 Ways To Stop Wasting Time
Open ForumThere aren’t enough hours in the day to waste any. Time sucks backlog your output, slow your creative flow and frustrate you to the extreme. The bottom line: Small-business owners can’t afford to waste time.
There aren’t enough hours in the day to waste any. Time sucks backlog your output, slow your creative flow and frustrate you to the extreme. The bottom line: Small-business owners can’t afford to waste time.
How Much Do Useless Meetings Cost?
CBS - February 16, 2012
How Much Do Useless Meetings Cost?
CBSBad meetings -- ones that lack an agenda, rat hole on irrelevant topics, end without decisions and serve as platforms for managers who fail to follow up with action items -- are something of a cliche. Everyone knows about them, at least on a...
Bad meetings — ones that lack an agenda, rat hole on irrelevant topics, end without decisions and serve as platforms for managers who fail to follow up with action items — are something of a cliche. Everyone knows about them, at least on a qualitative level, but few managers step up to solve the problem.
Don’t Make Big Decisions After 3 PM
CBS - February 16, 2012
Don't Make Big Decisions After 3 PM
CBSMany people feel like they do their best work -- and are most focused -- early in the morning. Willpower is strongest then, before being depleted during the day.
Many people feel like they do their best work — and are most focused — early in the morning. Willpower is strongest then, before being depleted during the day.
Apple Orders Labor Inspections…
All Things D - February 13, 2012
Apple Orders Labor Inspections...
All Things DWith outcry growing over working conditions at some of its overseas manufacturing partners, Apple is taking a more socially responsible stance on the matter. In January, it became the first technology company to join the Fair Labor Association...
With outcry growing over working conditions at some of its overseas manufacturing partners, Apple is taking a more socially responsible stance on the matter. In January, it became the first technology company to join the Fair Labor Association (FLA). Today, it announced that the FLA, at its request, has begun auditing labor conditions at factories where iPhones and iPads are built.
‘Time Is Money’ Mindset Makes Misery
Business Insider - February 10, 2012
'Time Is Money' Mindset Makes Misery
Business InsiderA recent study shows that thinking of time in terms of hourly wages makes it harder to relax when you're off the clock.
A recent study shows that thinking of time in terms of hourly wages makes it harder to relax when you’re off the clock.
8 Tacky Business Moves To Avoid
Inc. - February 10, 2012
8 Tacky Business Moves To Avoid
Inc.Some of these moves are just plain rude. Others are real reputation-killers. Don't be caught making any of them:
Some of these moves are just plain rude. Others are real reputation-killers. Don’t be caught making any of them:
7 Ways To Kill Meetings And Unleash Productivity
Entrepreneur - February 9, 2012
7 Ways To Kill Meetings And Unleash Productivity
EntrepreneurNobody loves to go to meetings, except maybe deadwood employees who're looking for a way to avoid their tasks. The basic fact is that while workers are in meetings, they are not accomplishing their work.
Nobody loves to go to meetings, except maybe deadwood employees who’re looking for a way to avoid their tasks. The basic fact is that while workers are in meetings, they are not accomplishing their work.
