• How To Choose The Right Person To Speak (Hint:...
    CEO.com - Apr 23
    I was standing offstage with a NASCAR driver and his assistant. He was moments away from walking out for a Q & A session with about 2,500 fans. (Why do a Q & A session for a sponsor appearance, you ask? One, crowds... Read »
    2 days ago
  • 10 Ways To Win Over Your Gen X Team
    Switch and Shift - Apr 22
    YEC (Young Entrepreneur Council) surveyed some more folks about how to approach Boomers and GenXers. Here are the responses. A young leader walks into an office full of Boomers and GenXers… what is the first thing she... Read »
    3 days ago
  • How To Give Regular Feedback And Still Get Work Done
    Fast Company - Apr 21
    It's been printed in enough management articles that it's probably implanted in your brain: Millennials want constant feedback. But if you’re already busy, feeding this appetite can feel like one more task on your list.... Read »
    4 days ago
  • The Power Of Starting With ‘Yes’
    CEO.com - Apr 21
    I once served on a committee led by a powerful woman. She had strong views, but what I remember most is that whenever I spoke, she nodded her head vigorously and affirmatively. Over time, I learned that her nodding didn’t... Read »
    4 days ago
  • 37 Quotes On Handling Workplace Conflict
    Inc - Apr 16
    I've been studying workplace conflict since I was a shoe store manager in the 90s. And by "studying" I mean I've tried to figure out why I've experienced so much conflict. I'm an analytical person, so of course I always... Read »
    1 week ago
  • Managing An Employee With A Different Communication...
    Mashable - Apr 15
    I looked over and noticed my intern updating the spreadsheet that was meant to be a back-burner project — on an afternoon when we were pushing up against two major deadlines. When I asked if she’d completed her work on... Read »
    1 week ago
  • The Importance Of Responsiveness
    Inc - Apr 13
    Let's say you open a retail store. You choose to ignore the majority of people that walk into your store and ask a question. You rarely answer the phone. When employees ask you for direction on a task, you ignore them... Read »
    1 week ago
  • Why Praising Effort, Not Achievement, Pays Huge...
    CEO.com - Apr 13
    Praise motivates. Praise encourages. Praise inspires. Sometimes. Depending on the approach you take, praising an employee can actually have the opposite effect. The difference lies in whether we assume skill is based... Read »
    1 week ago
  • How To Negotiate Nicely Without Being A Pushover
    HBR - Apr 10
    We all want it both ways: to get what we want from a tough negotiation and to walk away with our relationship intact. The good news is that kind of outcome is possible. But how exactly do you drive a hard bargain while also... Read »
    2 weeks ago
  • Are You A CEO? This Is How You Should Communicate...
    Forbes - Apr 10
    In the wake of the uproar over the Michael Brown shooting in Ferguson, the CEO of Kaiser Permanente wrote a beautiful article on his personal LinkedIn account. Bernard Tyson shared his thoughts “not from my perspective as... Read »
    2 weeks ago
  • 8 Questions That Can Help You Make Better Decisions...
    Fast Company - Apr 9
    You are faced with tons of decisions every day. Sometimes, you need to think quickly and make an immediate call, while other times, it’s more prudent to push the pause button and give the matter more thoughtful... Read »
    2 weeks ago
  • Good Leaders Aren’t Afraid To Be Nice
    HBR - Apr 8
    It only took me about three seconds to decide what to wear on the first day in my new gig as strategy director at Genuine Interactive, a digital marketing agency (jeans and a wrinkled linen shirt, duh). Deciding what books... Read »
    2 weeks ago
  • Managing The Critical Voices Inside Your Head
    CEO.com - Apr 7
    At 8:20 am, my twelve-year-old daughter, Isabelle, was rushing to meet her ski group. She was 20 minutes late and stressed – she takes her skiing very seriously and was training for a race in a couple of days. Near the... Read »
    2 weeks ago
  • Harnessing The Power Of Praise
    NYT - Apr 2
    This interview with Cindi Leive, editor in chief of Glamour magazine, was conducted and condensed by Adam Bryant. Read »
    3 weeks ago
  • Why We Thrive On Feedback
    CEO.com - Apr 2
    How can you know if you’re making progress towards your goals when you only get feedback from your boss once a year for 10 minutes during your annual review? Feedback is one of the most important things a manager can give... Read »
    3 weeks ago