• Why You Need To Start Calling On People In Meetings
    Fast Company - Jan 27
    Part of creating an effective group conversation is establishing broad participation. Most people have something to add—if you invite them to speak. Each person has a unique set of perspectives, experiences, and interests,... Read »
    3 hours ago
  • How To Get Good, Immediate Feedback
    HuffPo - Jan 26
    There is an old saying -- "feedback is the breakfast of champions." I would make a small change. In my version, it would be -- "good feedback is the breakfast of champions." The only thing that would ace this is "good,... Read »
    15 hours ago
  • Employees Want Better Communication And Collaboration
    Switch and Shift - Jan 20
    The traditional idea of “teams” at work has been threatened by evolutions in workstyles and technologies. As increasing numbers of employees are flexible, mobile and globally dispersed, in-office team dynamics that are... Read »
    6 days ago
  • What You Should Do When Your Team’s Communication...
    Fast Company - Jan 14
    Regardless of our roles, most of us work in teams at one time or another. If we want to achieve our goals it takes coordination, cooperation, and collaboration to keep all the moving parts moving. But what happens when... Read »
    1 week ago
  • Keep It Short: The Case For Brevity In Meetings
    CEO.com - Jan 14
    9:00am – you go to your first meeting of the day. 9:10am – you put an imaginary gun to your head. Why are meetings so awful? Sometimes it’s the content and sometimes it’s the delivery. I thought about this problem... Read »
    1 week ago
  • Advice And Credibility Go Hand-In-Hand For Managers
    HBR - Jan 13
    Managers who seek and give advice effectively are also likely to wield soft power, our research shows. But you risk damaging your reputation if your behavior has even a hint of inauthenticity — if you use counsel to curry... Read »
    1 week ago
  • When A Public Mistake Requires An Old-Fashioned...
    CEO.com - Jan 13
    Everyone makes mistakes. We make bad decisions and insensitive statements, we speak before we think, and we let our emotions get the best of us. But since we hold very senior executives to a higher standard, when they mess... Read »
    1 week ago
  • Managing Conflict At Work
    HuffPo - Jan 12
    Confrontation and conflict between people is as old as, well, people. Any time you have humans operating together there are going to be times when people disagree, don't get on, have differences of opinion or just plain... Read »
    2 weeks ago
  • 9 Reasons Communication Fails
    Fast Company - Jan 12
    Your influence as a leader—to change how someone thinks, improve their job performance, discard a harmful habit, master a challenging situation, restore a broken relationship—can literally save someone’s job or... Read »
    2 weeks ago
  • 5 Reasons Not To Neglect Positive Feedback In The...
    CEO.com - Jan 12
    As a society, positive feedback has played a large role in our upbringing -- a gold star here, a certificate there -- and, as such, shouldn’t be neglected in the workplace. Positive reinforcement can include offering... Read »
    2 weeks ago
  • Is Your Management Style Scaring Your Employees?
    Inc - Jan 8
    I recently observed a manager shaming, blaming, and basically terrorizing one of his employees. It was horrible to witness and was very, very clearly causing more problems than it solved. From his perspective, I believe... Read »
    2 weeks ago
  • Stop Haggling And Start Negotiating Properly
    American Express - Dec 19
    In his classrooms at West Point and Dartmouth’s Tuck School of Business, Jeff Weiss teaches complex negotiation strategies, but he bans the word “compromise” because he doesn’t want his students to think negotiation... Read »
    1 month ago
  • How To Argue Effectively At Work
    Fortune - Dec 15
    How do I disagree with my boss? Factually, respectfully, and often! My relationship with my boss, our CEO, is one of mutual trust and respect, which is a great place from which to start any disagreement. However, we don’t... Read »
    1 month ago
  • Real Leaders Know When To Stop Talking
    Fox Business - Dec 15
    Leaders are people of consequence. They set goals, make decisions, take action and get results. Goals-decisions-actions-results. That’s what leaders do. That’s the chain of events that drive people, grow companies and... Read »
    1 month ago
  • Are You A Bold Or Blunt Communicator?
    HuffPo - Dec 11
    "I just call it like I see it." "I'm not a touchy-feely person." "I don't beat around the bush; I just let the chips fall where they may." Such comments frequently escape from the lips of sharp-shooters, who haven't learned... Read »
    1 month ago