How Women Can Narrow The ‘Confidence Gap’

Fortune - April 23, 2014

In a new book, The Confidence Code: The Science and Art of Self-Assurance – What Women Should Know, two high-profile TV journalists, Claire Shipman and Katty Kay, say women are less confident than men even when they are... Read »

The Indispensable Power Of A Story

HBR - April 15, 2014

Some people have a way of making the complex clear. They know who they are, why they do what they do, and where they want to go. Because they have internalized all this, they are able to sharply crystallize ideas and... Read »

5 Questions Your Employees Are Afraid To Ask You

Inc - April 9, 2014

When you are busy running a business, providing a culture of communication is often not as easy as you would think. In a fast-growing, fast-moving company, providing ongoing feedback to your employees can fall by the... Read »

Why Are We So Hooked On Presentations?

HBR - March 18, 2014

We rarely think about whether presentations are the best way to express our ideas; we just blindly create and deliver them. By some estimates, 350 presentations, on average, are delivered every second of every day.... Read »

How To Assess Soft Skills In The Workplace

Inc - March 10, 2014

People don't underperform because they lack technical skills. People underperform because they lack soft skills. Read »

5 Reasons To Re-Examine How Leaders Communicate

SmartBlog - March 6, 2014

Much of corporate America has an unspoken doctrine of “business masks.” Act a certain way. Dress a certain way. Downplay (or hide) your failures. Don’t ever show weakness. Observe corporate politics carefully to avoid... Read »

5 Networking Catalysts That Work Really Well - March 6, 2014

Let’s be honest: Walking into a mixer, getting coffee with a new acquaintance, or emailing a friend of a friend can be uncomfortable — each sends you outside your comfort zone. It’s hard to get out of the starting... Read »

5 Tips To Fix Your Broken Communication

Fast Company - March 4, 2014

Leadership is facing a crisis--trust is at an all-time low in workplaces across this country. According to Edelman’s Trust Barometer for 2013, 82% of people don’t trust business leaders to tell the truth, and Gallup... Read »

Stop Pretending That You Can’t Give Candid Feedback - February 28, 2014

We’ve all heard the famous bromide that “honesty is the best policy.” But when it comes to performance feedback, honesty often falls by the wayside. Many managers hide behind performance management checklists or water... Read »

The Most Valuable Word In Human Interaction

Fast Company - February 20, 2014

How a small, simple greeting extends yourself to others, and opens the door for otherwise missed connections. Read »

The Real Thing Holding You Back From Innovation

Fast Company - February 18, 2014

The fundamental problem is that we communicate what we want from others in three broad ways--through what we say, what we do, and what we reward. And, unfortunately, telling people what you want is the least effective mode... Read »

9 Things Great Leaders Say Every Day

Inc - February 18, 2014

Your words are among your greatest tools. They're a window into your vision, your values and your abilities. So, whether you're running a giant organization or just trying to herd a group toward a certain outcome, there are... Read »

6 Rules To Being An Authentic Communicator

Forbes - February 11, 2014

The annual report shareholder letters published in early 2013 by Kazuo Hirai, Sony’s new CEO, Amazon CEO, Jeff Bezos and Charles Schwab’s CFO, Joe Martinetto, are authentic masterpieces. They excel as models of... Read »

Tackle Conflicts With Conversation

HBR - February 11, 2014

Effective leadership, like a good marriage, hinges on how you deal with the tough stuff. But addressing and resolving conflicts requires enormous mental and emotional strength, which is why many of us try to avoid it. Read »

6 Powerful Communication Tips

Fast Company - February 11, 2014

Even the most extroverted among us know that being a good conversationalist doesn’t always come easy--but there are some experts who have had more practice than the rest of us. Read »