6 Rules For Creating The Best Workplace On Earth
Communication
Battle-Tested Tips For Effective Explanations
HBR - June 18, 2013
People will not buy what they do not understand. Quality explanations are the key to getting prospects to become customers. I suggest a new motto for today: "Always be explaining." Read »
Data is Worthless If You Don’t Communicate It
HBR - June 18, 2013
There is a pressing need for more businesspeople who can think quantitatively and make decisions based on data and analysis, and businesspeople who can do so will become increasingly valuable. Read »
5 Secrets To Communicating With Millennials
Entrepreneur - June 14, 2013
The millennial generation is one of the most sought after -- and most misunderstood. Insights for communicating with 20- and 30-somethings. Read »
Honesty: The Secret To Successful Organizations
Switch & Shift - June 12, 2013
Companies encouraging honest feedback among their staff delivered 270 percent more on 10-year total shareholder returns than other companies. Read »
How To Dispel Distrust At Work
HBR - June 4, 2013
Change, confusion, uncertainty, and lack of clarity can prime people for distrust. If employees smell smoke, you can bet they'll assume there's a fire. Read »
Social Media Finally Seen As Essential For CEOs
Forbes - May 30, 2013
Attention CEOs: Social media is now viewed as essential for leadership communications and business intelligence, and more executives globally are getting with the program. Read »
The 4 Most Important Words Employees Need To Hear
Forbes - May 30, 2013
Bill Marriott, the former CEO of Marriott International said the four most important words in the English language are “What do you think?” Read »
Don’t Speak! The Power Of Silence In Business
Fast Company - May 29, 2013
Sometimes saying less does a lot more. Why you should wait to say something until you're ready Read »
Which Behaviors Must Leaders Avoid?
HBR - May 29, 2013
If you want to empower, engage, or motivate others, don't just focus on increasing your positive behaviors. Pay attention to what you need to stop doing as well... Read »
The Power Of Simplicity
LinkedIn - May 29, 2013
It is a key test for leaders: Can you take complex tasks – like working through countless variables for, say, your organization’s values or strategic goals – and distill them into a short list that everyone can... Read »
Ex-JC Penney CEO’s Bizarre Broadcasts…
Huffington Post - May 29, 2013
Ron Johnson, the ill-fated chief executive officer tasked with engineering a turnaround, regularly addressed workers via internal broadcasts that only made him seem distant and out of touch. Read »
The Most Overlooked Leadership Skill
CEO.com - May 24, 2013
Even before I released the disc, I knew it was a long shot. And, unfortunately, it was a clumsy one too.
We were playing Ultimate Frisbee, a game similar to U.S. football, and we were tied 14-14 with a time cap. The next... Read »
How To Have Better Conversations
Inc - May 21, 2013
Procter & Gamble's former CEO offers simple but useful tips for better discussions at work and elsewhere.
Read »
6 Ways Listening Can Make You A Better Leader
Forbes - May 20, 2013
When employees say they want their voices to be heard, they are really saying they want leaders who will not just hear them, but really listen to them. Read »
6 Career-Killing Phrases To Quit Using Now
The Fiscal Times - May 20, 2013
Whether making an important presentation to potential clients or trying to motivate a room full of entry-level employees, your words carry weight at work. Read »
