Measuring Performance

8 Ways To Ruin A Performance Evaluation - August 20, 2013

Whether you feel formal, period-based employee evaluations are effective or not (I fall closer to the “not” side), performance reviews do provide an opportunity to influence an employee’s future performance. Hopefully... Read »

How To Improve Any Skill. Any Skill. - July 15, 2013

The intersection of skill and effort is a funny place. Think about a skill you've tried to develop, whether business, sports or personal. At first you improve at a rapid rate. Then your improvements slow... Read »

10 Most Common Ways To Ruin Employee Evaluations - April 16, 2013

To the employee who receives an annual performance evaluation the meeting is a big, literally once-a-year event. To the boss or manager who is responsible for a number of employees, delivering annual evaluations can feel... Read »

3 Social Priorities For CEOs

Forbes - January 22, 2013

Here are three social priorities that difficult to measure but are the foundation for a new way of assessing the long-term performance of CEOs. Read »

Performance Reviews Rarely Lead To Actual Change

Fortune - January 9, 2013

Almost half of employees hear the same criticism year after year, says a new study, yet most don't act on it. It doesn't have to be this way. Read »

Year-End Reviews Are A Big Fat Waste Of Time

Fast Company - December 21, 2012

The standard-model performance review is an unhelpful barrage of built-up criticism. Instead, give feedback consistently so that your employees hear the good with the bad and make improvement a matter of routine. Read »

5 Ways To Upgrade Your Performance Reviews - November 26, 2012

December brings its share of annual rituals that we do again and again, whether we like them or not: the company holiday party, Secret Santa gift exchanges and, most likely, annual performance reviews. Some leaders view... Read »

The 3 Most Important Online Marketing Metrics

Entrepreneur - August 29, 2012

To get a real sense for how your website is performing, spend your time monitoring things that illustrate successes and failure... Read »

5 Digital Marketing Metrics That Matter

Mashable - July 31, 2012

Time to start looking at the role of media as an introducer and as an influencer, rather than just a last-click deal closer. Read »

One Way To Measure An Employee’s Worth

Fast Company - July 5, 2012

Today, your performance review is based on things like sales numbers or number of goals met. Tomorrow, though, it could be based on something that until now has remained ephemeral: organizational influence. Read »

5 Ways To Monitor Your Brand’s Effectiveness

Mashable - July 1, 2012

With venues like Twitter and Facebook already flooded with brand marketers, how can you ensure that any outreach you do on behalf of your brand is actually working? Read »

Ignore Performance Goals, Increase Performance

Fast Company - June 15, 2012

When leaders pay so much attention to performance goals, they often lose sight of other equally or even more important goals, like the company's "really big picture" goals or your own ultimate goals as a leader. Read »

9 Ways To Measure Your Social Media Health

Mashable - June 11, 2012

Thanks to the variety of social media marketing tools available today, there is a nearly endless stream of data available to marketers. That could make it tough to determine what metrics actually matter for your campaign or... Read »

Are You Measuring The Right Data?

Inc. - May 8, 2012

Is that mountain of data actually teaching you anything? Here's how to make sure you've got the right yardstick. Read »

Alan Mulally: How To Get Honest Feedback

Businessweek - April 16, 2012

"First, you’ve got to want it. A lot of people don’t want to get bad news. If you don’t want to know what’s going on and you don’t make it safe to know, then you won’t know. You’ve got to want it." Read »