> ## Content Index > Fetch the complete content index at: https://www.ceo.com/llms.txt > Use this file to discover other available public pages before exploring further. # Honor Technology CEO, Seth Sternberg: Why technology should be “world good” - URL: https://www.ceo.com/episodes/honor-technology-ceo-seth-sternberg-why-technology-should-be-world-good/ - Published: 2026-05-21T20:56:26.000Z - Updated: 2026-08-24T18:35:25.000Z - Description: Honor Technology CEO Seth Sternberg discusses the upcoming aging crisis, how AI is transforming eldercare, and why tech founders must prioritize real-world impact over valuations. - Author: Clint Betts # Seth Sternberg doesn't build dancing pixels anymore Seth Sternberg has a rule for what deserves his time. He set it with his co-founders after they sold their first company. Only work on a hard problem. Only work on something where you can look a person in the eye and know you are making their life fundamentally better. Only work on something that reaches millions of people. "I think if you use that as the bar for what you want to work on, it's a very, very high bar," Sternberg said on the CEO.com Podcast. "Bluntly, I think a lot of the things happening today, if people had held themselves to that bar, society might be in a better place." Sternberg knows what it feels like to clear a lower bar. His first company, Meebo, brought instant messaging to the web and [sold to Google in 2012](https://techcrunch.com/2021/10/05/senior-care-startup-honor-secures-370m-in-debt-and-equity-reaches-unicorn-status/?ref=ceo.com). By any conventional measure it was a success. He does not describe it that way. "At some point I stopped caring about it because I kind of saw it as what I now call a dancing pixels company," he said. "It was fun. It was cute. But it wasn't fundamentally altering people's lives for the better." The problem that cleared his new bar found him. While at Google, Sternberg ran into a care issue with his mother. He started looking at how society cares for older adults and discovered that technology had mostly ignored them. The demographics made the stakes obvious. The [U.S. Census Bureau projects](https://www.census.gov/newsroom/press-releases/2018/cb18-41-population-projections.html?ref=ceo.com) that by 2034, Americans 65 and older will outnumber children under 18 for the first time in the nation's history. The over-80 population, Sternberg notes, is growing even faster. People are living longer and having fewer kids at the same time. "How are we going to take care of those people?" Sternberg said. "Technology has got to be part of the answer." Honor Technology, which Sternberg co-founded in 2014, sends Care Pros into the homes of older adults to help with the activities of daily living: getting food, getting dressed, taking medications, bathing. If a person cannot do two of those activities, they can no longer live alone. Honor's job is to keep that day as far away as possible. The industry Honor entered was massive and broken in a specific way. Sternberg sizes home care at $85 billion, spread across hundreds of thousands of participants worldwide, nearly all of them tiny. Nobody had ever scaled in-home care delivery. Sternberg believes Honor is the first to do it, and he credits an AI system the company started building a decade ago, long before the technology became fashionable. The proof came in 2021, when Honor [acquired Home Instead](https://www.homeinstead.com/news-and-media/honor-acquires-home-instead/?ref=ceo.com), the world's largest home care network, creating a combined organization with more than $2.1 billion in home care services revenue. Two months later, Honor [closed $370 million in equity and debt financing](https://www.honorcare.com/news/honor-tech-series-e-unicorn-home-care/?ref=ceo.com), valuing the company at over $1.25 billion. Today the Home Instead network supports more than 100,000 Care Pros delivering over [60 million hours of care annually](https://www.homeinstead.com/news-and-media/home-instead-recognized-on-newsweeks-americas-best-customer-service-list/?ref=ceo.com). The AI is not decoration. Honor uses it to match each client with the right Care Pro, to design jobs that keep Care Pros from quitting, and to predict three days in advance whether a Care Pro is likely to miss a shift so the client still gets care. "When your product requires demystifying really complicated things that involve a ton of nuance and personalization, that's where AI absolutely shines," Sternberg said. Sternberg has little patience for how his industry allocates its attention. He notes that tech media celebrates investors more than builders. "We celebrate the Midas List. We celebrate the asset allocators rather than the operators actually building things," he said. "Why are we celebrating them instead of the players actually on the field building companies?" His diagnosis of the cause is blunt: part profit motive, part power motive. His prescription is the same test he applies to himself. Is what you are building world good? Is it world neutral? Or is it actively destructive? Inside Honor, Sternberg runs the company on leadership principles drawn from 20 years of lessons, embedded in hiring, performance management, and decision-making. One cultural rule stands out: talk it out directly in the room. If something presented to 20 people seems wrong, waiting to raise it privately means 18 people walk away with the wrong impression. Honor does not wait. His own days break into four categories: team, communication, unexpected problems, and what he calls "kink the curve" activities, ideas that might alter the company's trajectory. "I have tons of those ideas," he said. "Most of them suck. I hand them to the team, and occasionally one of them is actually good." On when CEOs should speak publicly, Sternberg draws the line at expertise. He will talk about the ethics of AI. He will talk about immigration, a topic most CEOs avoid, because his business depends on a workforce that demographics say the country does not have. "We literally need more people to help care for an aging population that's going to outnumber the young very soon," he said. "That's not partisan. It's just reality." Outside his lane, he is comfortable saying he does not know enough to weigh in. What worries him most is not a business problem. It is the default demonization of the other side in American life. He no longer wants his kids watching political debates. "When I was a kid, you watched presidential debates to hear substantive discussions about policy and learn how the world worked," he said. "Now I wouldn't let my kids watch one unless I wanted them learning how to name-call and insult people." His answer is not despair. It is the same focus he preaches in company building. Every successful person, he argues, should be working on one focused project that pushes the world forward. "Sitting around saying the world is messed up and I can't do anything about it is bullshit," he said. "You can do something about it, but you have to put energy into it." At CEO.com, we believe the chances one gives are just as important as the chances one takes. For Sternberg, that chance came at IBM, his first job out of Yale. Eight months in, his bosses handed the 23-year-old financial analyst a small $5 million M&A deal. Sternberg restructured it into a $30 million deal, then waited for someone to take it away from him. His boss Bob Pemberton and Dave Johnson, who ran corporate development, refused. Negotiate it end to end, they told him. Just go do it. "Those two guys let me do something they absolutely should not have let me do at IBM in the early 2000s," Sternberg said. "But it also showed me what I was capable of." It is a fitting origin story for a man whose closing argument is about legacy. Every person, Sternberg points out, will eventually be two weeks away from dying. The money will not matter. The power will not matter. "What do you want your legacy to be?" he asked. "If your legacy is that you genuinely improved people's lives, I think that matters enormously." ```chapters 00:00:00 Introduction and Honor Technology Overview 00:01:00 Aging Population and Societal Challenges 00:01:53 How Honor Technology Helps Older Adults 00:03:01 Seth's Background and Motivation 00:04:06 Importance of Meaningful Work 00:05:00 Silicon Valley's Focus on Valuations Over Impact 00:07:01 AI's Role in Honor Technology 00:08:30 AI's Transformational Impact 00:10:07 Balancing AI's Benefits and Risks 00:10:27 Typical Day as a CEO 00:13:00 Maintaining Company Culture 00:15:22 Reading Habits and Recommendations 00:16:47 Audio vs. Physical Reading 00:17:24 CEO's Role in Addressing Societal Issues 00:20:01 Encouraging Positive World Change 00:21:41 Mental Health Crisis and Societal Division 00:25:16 Importance of Constructive Dialogue 00:26:09 Social Media's Impact on Society 00:28:04 Legacy and Positive Change 00:29:22 Final Question: Who Gave You a Chance? 00:31:04 Closing Remarks ``` ```vtt WEBVTT 00:00:00.000 --> 00:00:02.440 Chad,<00:00:00.240> thank<00:00:00.440> you<00:00:00.520> so<00:00:00.600> much<00:00:00.760> for<00:00:00.880> coming<00:00:01.080> on<00:00:01.160> the<00:00:01.240> show.<00:00:01.640> Honored<00:00:01.960> to<00:00:02.040> have<00:00:02.320> you. 00:00:02.440 --> 00:00:05.840 You're<00:00:02.560> the<00:00:02.680> co-founder<00:00:03.360> and<00:00:03.480> CEO<00:00:04.240> of<00:00:04.440> Honor<00:00:04.720> Technology. 00:00:05.840 --> 00:00:10.800 Now,<00:00:05.920> list<00:00:06.120> what<00:00:06.360> Honor<00:00:06.560> Technology<00:00:07.160> is.<00:00:08.080> Yeah,<00:00:08.280> so<00:00:08.600> we<00:00:08.800> help<00:00:09.040> older<00:00:09.320> adults<00:00:09.680> stay<00:00:09.880> in<00:00:09.960> their<00:00:10.080> homes<00:00:10.280> as<00:00:10.400> they<00:00:10.520> age. 00:00:10.800 --> 00:00:17.720 That's<00:00:10.920> what<00:00:11.000> we<00:00:11.120> do<00:00:11.240> today.<00:00:12.160> 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pro<00:02:48.959> who<00:02:49.240> works<00:02:49.560> with<00:02:49.680> that<00:02:49.880> person. 00:02:51.720 --> 00:02:58.000 So,<00:02:51.959> what<00:02:52.200> made<00:02:52.480> you,<00:02:52.800> cuz,<00:02:53.000> cuz<00:02:53.760> if<00:02:53.920> I<00:02:53.959> remember<00:02:54.280> this,<00:02:54.560> you<00:02:54.720> sold<00:02:54.959> your<00:02:55.160> you<00:02:55.320> sold<00:02:55.600> your<00:02:56.160> first<00:02:56.520> company<00:02:57.000> to<00:02:57.160> Google. 00:02:58.000 --> 00:03:03.280 Mhm.<00:02:58.840> Um,<00:02:59.320> you<00:02:59.440> went<00:02:59.560> to<00:02:59.680> Stanford,<00:03:00.519> uh,<00:03:01.000> for,<00:03:01.560> uh,<00:03:01.600> you<00:03:01.680> got<00:03:01.800> an<00:03:01.880> MBA<00:03:02.200> at<00:03:02.280> Stanford,<00:03:02.760> is<00:03:02.840> that<00:03:03.000> right? 00:03:03.280 --> 00:03:05.560 <00:03:03.550> Well,<00:03:03.820> I<00:03:04.090> dropped<00:03:04.360> out.<00:03:04.630> So,<00:03:04.900> 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think<00:03:49.880> a<00:03:50.000> a<00:03:50.080> of<00:03:50.160> things<00:03:50.360> that<00:03:50.440> are<00:03:50.519> happening<00:03:50.959> today,<00:03:51.320> like<00:03:51.519> if<00:03:51.640> people<00:03:51.920> had<00:03:52.080> held<00:03:52.320> themselves<00:03:52.720> to<00:03:52.800> that<00:03:53.000> bar,<00:03:53.280> maybe<00:03:53.600> society<00:03:54.080> would<00:03:54.200> be<00:03:54.320> in<00:03:54.400> a<00:03:54.440> better 00:03:54.680 --> 00:03:58.560 place.<00:03:55.400> Yeah,<00:03:55.600> for<00:03:55.760> sure.<00:03:56.080> Um,<00:03:56.120> but<00:03:56.440> it's<00:03:56.640> the<00:03:56.680> bar<00:03:56.880> I<00:03:56.920> hold<00:03:57.160> myself<00:03:57.560> to. 00:03:58.560 --> 00:04:04.760 Um,<00:03:59.320> and<00:03:59.440> so<00:03:59.560> when<00:03:59.680> I<00:03:59.720> was<00:03:59.840> at<00:03:59.920> Google<00:04:00.320> then,<00:04:00.800> after<00:04:01.040> having<00:04:01.280> sold<00:04:01.600> it<00:04:01.720> and<00:04:01.840> kind<00:04:02.000> of<00:04:02.080> said,<00:04:02.400> "Hey,<00:04:02.600> what<00:04:02.760> do<00:04:02.920> what<00:04:03.040> do<00:04:03.160> we,<00:04:03.440> like<00:04:03.680> the<00:04:03.760> co-founders<00:04:04.240> and<00:04:04.320> I,<00:04:04.400> want<00:04:04.600> to<00:04:04.640> work 00:04:04.760 --> 00:04:12.640 on<00:04:04.880> next?"<00:04:06.000> The<00:04:06.120> rules<00:04:06.480> were<00:04:07.160> a<00:04:07.280> hard<00:04:07.600> problem<00:04:08.520> where<00:04:08.680> we<00:04:08.800> could<00:04:08.920> look<00:04:09.480> a<00:04:09.520> person<00:04:09.800> in<00:04:09.840> the<00:04:10.080> eye<00:04:10.160> and<00:04:10.240> know<00:04:10.400> that<00:04:10.520> we<00:04:10.600> would<00:04:10.720> make<00:04:10.880> their<00:04:11.000> lives<00:04:11.320> fundamentally<00:04:11.800> better. 00:04:12.640 --> 00:04:20.239 And<00:04:12.720> it<00:04:12.840> had<00:04:13.000> to<00:04:13.040> be<00:04:13.160> millions,<00:04:13.560> 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mean,<00:04:57.800> it<00:04:57.880> used<00:04:58.080> to<00:04:58.160> be<00:04:58.280> like<00:04:58.520> a<00:04:58.560> cliché<00:04:59.040> and<00:04:59.120> we'd<00:04:59.240> get<00:04:59.400> made<00:04:59.640> fun<00:04:59.880> of<00:05:00.040> all<00:05:00.120> the<00:05:00.240> time<00:05:00.480> when<00:05:00.560> we<00:05:00.640> said<00:05:00.840> we<00:05:00.960> wanted<00:05:01.240> to<00:05:01.320> change<00:05:01.640> the<00:05:01.760> world,<00:05:02.160> right? 00:05:03.120 --> 00:05:08.800 And<00:05:03.200> in<00:05:03.280> a<00:05:03.320> lot<00:05:03.560> of<00:05:03.640> cases,<00:05:04.560> you<00:05:04.640> know,<00:05:04.840> the<00:05:04.960> entrepreneurs<00:05:05.560> and<00:05:05.680> companies<00:05:06.040> who<00:05:06.120> were<00:05:06.200> saying<00:05:06.560> that,<00:05:07.000> you<00:05:07.080> know,<00:05:07.600> you<00:05:07.720> were<00:05:07.800> like,<00:05:08.000> "What? 00:05:08.800 --> 00:05:12.600 How?<00:05:09.720> You<00:05:09.800> know,<00:05:09.960> how<00:05:10.120> does<00:05:10.360> like<00:05:10.560> this,<00:05:11.160> you<00:05:11.280> know,<00:05:11.840> change<00:05:12.120> the<00:05:12.240> world? 00:05:12.600 --> 00:05:15.120 It<00:05:12.787> doesn't<00:05:12.973> doesn't<00:05:13.160> make<00:05:13.347> tons<00:05:13.533> of<00:05:13.720> sense."<00:05:13.907> But<00:05:14.093> <00:05:14.280> Yeah. 00:05:15.120 --> 00:05:18.000 it's<00:05:15.280> almost<00:05:15.720> like<00:05:16.080> we've<00:05:16.320> gone<00:05:16.560> the<00:05:16.720> opposite<00:05:17.280> way. 00:05:18.000 --> 00:05:20.120 Like<00:05:18.200> we<00:05:18.280> don't<00:05:18.480> even<00:05:18.760> care<00:05:19.240> about<00:05:19.560> that<00:05:19.720> anymore. 00:05:20.120 --> 00:05:28.880 Or<00:05:20.400> and<00:05:20.560> the<00:05:20.680> thing<00:05:20.880> that<00:05:21.040> we<00:05:21.200> celebrate<00:05:21.960> is<00:05:22.200> more<00:05:23.520> the<00:05:23.640> high<00:05:23.880> valuations,<00:05:25.000> who's<00:05:25.280> on<00:05:25.440> the<00:05:25.560> Forbes,<00:05:26.919> you<00:05:27.000> know,<00:05:27.440> richest<00:05:28.520> list 00:05:28.880 --> 00:05:32.200 every<00:05:29.160> year<00:05:29.520> and<00:05:29.640> like<00:05:29.800> for<00:05:29.919> some<00:05:30.160> reason<00:05:30.400> those<00:05:30.640> are<00:05:30.680> the<00:05:30.800> people<00:05:31.080> we<00:05:31.240> celebrate. 00:05:32.200 --> 00:05:35.080 Why<00:05:32.360> do<00:05:32.480> you<00:05:32.600> think<00:05:32.840> that's<00:05:33.120> happening?<00:05:34.000> Yeah,<00:05:34.120> it's<00:05:34.240> a<00:05:34.280> great<00:05:34.440> question. 00:05:35.080 --> 00:05:39.600 Um,<00:05:35.280> so<00:05:35.400> I<00:05:35.440> actually<00:05:35.640> think<00:05:35.760> it's<00:05:35.840> even<00:05:36.040> worse<00:05:36.240> than<00:05:36.360> that.<00:05:36.640> I<00:05:36.680> think<00:05:36.880> that<00:05:37.120> we<00:05:37.320> celebrate<00:05:38.080> the<00:05:38.320> like<00:05:38.880> Midas<00:05:39.320> list. 00:05:39.600 --> 00:05:44.880 So<00:05:39.720> we<00:05:40.040> celebrate<00:05:40.680> the<00:05:40.960> asset<00:05:41.400> allocators<00:05:42.160> rather<00:05:42.560> than<00:05:42.960> the<00:05:43.520> operators<00:05:43.960> who<00:05:44.040> are<00:05:44.120> building<00:05:44.440> the<00:05:44.520> things. 00:05:44.880 --> 00:05:50.440 Think<00:05:45.280> about<00:05:45.480> it,<00:05:45.600> most<00:05:45.840> of<00:05:45.919> the<00:05:46.000> media<00:05:46.360> is<00:05:46.520> actually<00:05:46.880> about<00:05:47.760> the<00:05:47.880> asset<00:05:48.160> allocators,<00:05:48.680> the<00:05:49.000> VCs<00:05:49.440> or<00:05:49.520> investors. 00:05:50.440 --> 00:05:56.840 And<00:05:50.560> I<00:05:51.040> they're<00:05:51.160> great<00:05:51.400> people.<00:05:52.680> But<00:05:52.840> why<00:05:52.960> are<00:05:53.080> we<00:05:53.200> celebrating<00:05:53.680> them<00:05:53.880> and<00:05:53.960> not<00:05:54.280> like,<00:05:54.560> 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drug<00:06:14.840> intervention<00:06:16.080> to<00:06:16.640> let's<00:06:16.880> make<00:06:17.160> health<00:06:17.400> care<00:06:17.640> significantly<00:06:18.440> more<00:06:18.680> efficient<00:06:19.120> so<00:06:19.240> we<00:06:19.320> can<00:06:19.480> actually<00:06:19.760> reduce<00:06:20.000> costs. 00:06:20.360 --> 00:06:27.240 I<00:06:20.400> have<00:06:20.520> a<00:06:20.600> lot<00:06:20.919> of<00:06:21.040> friends<00:06:21.280> like<00:06:21.440> that.<00:06:22.760> Um,<00:06:23.200> but<00:06:23.400> then<00:06:23.560> if<00:06:23.680> you<00:06:23.800> look<00:06:23.919> at<00:06:24.040> the<00:06:24.880> and<00:06:25.000> those<00:06:25.480> happen<00:06:25.720> to<00:06:25.800> be<00:06:25.880> the<00:06:25.960> people<00:06:26.240> I'm<00:06:26.360> friends<00:06:26.640> with. 00:06:27.240 --> 00:06:35.440 Mhm.<00:06:28.000> Um,<00:06:28.600> but<00:06:28.760> then<00:06:28.919> if<00:06:29.040> you<00:06:29.280> I<00:06:29.360> think<00:06:29.600> look<00:06:29.720> at<00:06:29.800> the<00:06:29.960> bulk<00:06:30.640> of<00:06:30.800> the<00:06:30.919> stuff<00:06:31.240> that's<00:06:31.480> happening<00:06:33.120> and<00:06:33.360> you<00:06:34.080> hold<00:06:34.400> it<00:06:34.520> up<00:06:34.640> to<00:06:34.760> the<00:06:34.880> world<00:06:35.240> good 00:06:35.440 --> 00:06:38.400 litmus<00:06:35.720> test,<00:06:36.600> it<00:06:37.000> it<00:06:37.120> doesn't<00:06:37.400> pass. 00:06:38.400 --> 00:06:44.440 Um,<00:06:39.440> and<00:06:40.320> you<00:06:40.400> know,<00:06:40.520> there<00:06:40.840> and<00:06:41.040> now<00:06:41.320> we<00:06:41.440> should<00:06:41.560> be<00:06:41.680> clear,<00:06:42.000> enabling<00:06:42.520> technologies<00:06:43.160> do<00:06:43.320> pass. 00:06:44.440 --> 00:06:47.640 It's<00:06:44.520> like<00:06:44.880> AI<00:06:45.840> fundamentally<00:06:46.520> a<00:06:46.560> world<00:06:46.840> good. 00:06:47.640 --> 00:06:50.440 Mhm.<00:06:47.831> <00:06:48.022> 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said,<00:07:54.720> uh,<00:07:54.840> 100%<00:07:55.600> world-changing,<00:07:56.640> world-good. 00:07:58.200 --> 00:08:05.920 Downsides,<00:07:58.800> of<00:07:58.920> course,<00:07:59.720> um,<00:08:00.320> which<00:08:00.560> are<00:08:00.640> also<00:08:00.960> like,<00:08:01.480> uh,<00:08:01.640> pretty<00:08:01.960> obvious<00:08:02.520> and<00:08:02.680> we<00:08:02.760> don't<00:08:02.960> know<00:08:03.080> the<00:08:03.200> extent<00:08:03.560> of<00:08:03.640> those,<00:08:04.440> uh,<00:08:04.560> at<00:08:04.680> least<00:08:04.880> currently. 00:08:05.920 --> 00:08:10.760 But,<00:08:06.280> um,<00:08:06.600> all<00:08:06.760> in<00:08:06.880> all<00:08:07.240> has<00:08:07.440> to<00:08:07.520> be<00:08:07.640> thought<00:08:07.800> of<00:08:07.920> as<00:08:08.160> as<00:08:08.440> as<00:08:08.680> as<00:08:08.840> a<00:08:08.960> good<00:08:09.160> thing<00:08:09.360> that<00:08:09.480> I<00:08:09.520> would<00:08:09.600> imagine. 00:08:10.760 --> 00:08:13.080 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it<00:08:22.600> was<00:08:22.720> like<00:08:22.880> this<00:08:23.040> brand<00:08:23.320> new<00:08:23.480> technology. 00:08:23.919 --> 00:08:26.000 It's<00:08:24.000> been<00:08:24.120> around<00:08:24.320> for<00:08:24.440> a<00:08:24.480> very<00:08:24.680> long<00:08:24.880> time.<00:08:25.640> Yeah. 00:08:26.000 --> 00:08:30.800 Uh,<00:08:26.440> but<00:08:26.640> now<00:08:26.960> it's<00:08:27.120> in<00:08:27.240> the<00:08:27.320> zeitgeist<00:08:28.000> and<00:08:28.120> it's<00:08:28.400> the<00:08:28.520> number-one<00:08:29.120> topic<00:08:29.560> everyone's<00:08:29.919> talking<00:08:30.240> about. 00:08:30.800 --> 00:08:39.120 Yeah.<00:08:31.600> So,<00:08:32.560> like<00:08:32.880> AI<00:08:33.680> is<00:08:34.120> completely<00:08:34.560> transformational<00:08:35.280> and<00:08:35.400> in<00:08:35.479> fact,<00:08:35.919> more<00:08:36.280> so<00:08:36.680> I<00:08:36.760> think<00:08:37.000> for<00:08:37.200> us<00:08:37.400> in<00:08:37.520> lots<00:08:37.760> of<00:08:37.840> ways<00:08:38.120> than<00:08:38.240> other<00:08:38.440> companies<00:08:38.880> because 00:08:39.120 --> 00:08:46.600 when<00:08:39.240> you<00:08:39.360> have<00:08:39.680> a<00:08:40.919> product<00:08:41.560> that<00:08:41.760> requires<00:08:42.960> demystifying<00:08:44.039> really<00:08:44.600> complicated<00:08:45.320> things. 00:08:46.600 --> 00:08:52.160 That<00:08:46.839> requires<00:08:47.720> a<00:08:47.880> ton<00:08:48.560> of<00:08:48.800> nuance<00:08:49.560> and<00:08:49.720> a<00:08:49.800> ton<00:08:50.240> of<00:08:50.440> personalization. 00:08:52.160 --> 00:09:00.240 That's<00:08:52.360> where<00:08:52.520> AI<00:08:52.760> like<00:08:53.000> super<00:08:53.280> shines.<00:08:54.480> So,<00:08:54.960> we<00:08:55.200> use<00:08:55.560> AI<00:08:56.240> to<00:08:56.400> figure<00:08:56.680> out<00:08:56.800> what<00:08:57.000> the<00:08:57.120> best<00:08:57.480> kind<00:08:57.720> of<00:08:57.760> job<00:08:58.080> is<00:08:58.200> 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00:12:41.800 --> 00:12:45.760 right?"<00:12:42.080> I<00:12:42.120> didn't<00:12:42.320> have<00:12:42.520> it<00:12:42.640> pre-planned.<00:12:43.200> There<00:12:43.320> wasn't<00:12:43.600> like<00:12:43.800> a<00:12:44.400> 30-minute<00:12:44.839> back-to-back<00:12:45.280> all<00:12:45.360> day<00:12:45.480> long. 00:12:45.760 --> 00:12:51.680 I<00:12:45.800> think<00:12:45.920> that's<00:12:46.120> bad<00:12:46.680> at<00:12:46.800> this<00:12:46.960> point.<00:12:47.280> Like<00:12:47.400> if<00:12:47.520> I<00:12:47.600> if<00:12:47.800> my<00:12:47.920> schedule<00:12:48.320> is<00:12:48.400> like<00:12:48.560> 30-minute<00:12:49.040> back-to-back<00:12:49.560> every<00:12:49.760> day<00:12:50.080> and<00:12:50.280> I<00:12:50.320> was<00:12:50.440> just<00:12:50.600> like<00:12:50.760> running<00:12:50.960> around<00:12:51.200> with<00:12:51.320> chicken 00:12:51.680 --> 00:12:54.440 like<00:12:51.800> chicken<00:12:52.000> with<00:12:52.080> my<00:12:52.160> 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company. 00:14:07.720 --> 00:14:14.920 And<00:14:08.080> that<00:14:08.480> really<00:14:08.760> drives<00:14:09.080> culture.<00:14:09.840> There<00:14:10.080> is<00:14:10.200> this<00:14:10.400> other<00:14:10.640> part<00:14:10.920> which<00:14:11.120> is<00:14:12.280> like<00:14:12.520> we<00:14:12.760> are<00:14:13.240> and<00:14:13.360> it's<00:14:13.600> actually<00:14:13.800> number<00:14:14.000> one<00:14:14.120> of<00:14:14.160> our<00:14:14.200> leadership<00:14:14.440> principles. 00:14:14.920 --> 00:14:16.880 Like<00:14:15.160> we<00:14:15.280> are<00:14:15.400> super<00:14:15.800> mission-oriented,<00:14:16.600> right? 00:14:16.880 --> 00:14:19.360 Like<00:14:17.520> if<00:14:17.680> you<00:14:17.800> work<00:14:18.040> here,<00:14:18.160> you<00:14:18.280> better<00:14:18.440> care<00:14:18.560> about<00:14:18.800> the<00:14:18.880> mission. 00:14:19.360 --> 00:14:21.520 You<00:14:19.560> will<00:14:19.760> work<00:14:19.960> harder<00:14:20.240> because<00:14:20.560> 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immediately. 00:14:48.000 --> 00:14:54.560 We<00:14:48.120> don't<00:14:48.440> wait<00:14:48.640> to<00:14:48.680> have<00:14:48.839> the<00:14:48.920> conversation<00:14:49.480> after<00:14:49.720> the<00:14:49.800> conversation<00:14:50.440> to<00:14:50.640> like<00:14:50.839> spare<00:14:51.120> people's,<00:14:51.880> you<00:14:51.920> know,<00:14:52.040> feelings<00:14:52.560> because<00:14:53.760> let's<00:14:53.880> say<00:14:53.960> you<00:14:54.040> have<00:14:54.120> a<00:14:54.320> meeting 00:14:54.560 --> 00:14:59.320 with<00:14:54.680> 20<00:14:54.920> people<00:14:55.320> and<00:14:55.920> you<00:14:56.000> know,<00:14:56.160> something's<00:14:56.480> being<00:14:56.680> presented<00:14:57.080> that<00:14:57.520> you<00:14:57.600> know,<00:14:57.760> seems<00:14:58.040> off<00:14:58.280> or<00:14:58.440> wrong. 00:14:59.320 --> 00:15:05.320 If<00:14:59.360> you<00:14:59.440> don't<00:14:59.640> ask<00:14:59.800> the<00:14:59.880> question<00:15:00.640> in<00:15:00.760> 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00:23:31.960 --> 00:23:37.360 Exactly.<00:23:32.720> And<00:23:32.880> snipe<00:23:33.200> at<00:23:33.320> each<00:23:33.440> other.<00:23:34.161> [laughter]<00:23:34.880> And<00:23:35.120> that<00:23:35.360> is<00:23:35.480> just<00:23:35.920> so<00:23:36.280> deeply<00:23:36.840> broken. 00:23:37.360 --> 00:23:43.280 And<00:23:37.560> unless<00:23:38.880> that's<00:23:39.880> the<00:23:40.040> problem<00:23:40.520> is<00:23:40.680> that<00:23:41.120> stuff<00:23:41.440> sells. 00:23:43.280 --> 00:23:47.640 Well,<00:23:43.600> yes,<00:23:44.320> that<00:23:44.840> those<00:23:45.200> are<00:23:45.280> the<00:23:45.400> politicians<00:23:46.160> that<00:23:46.320> get<00:23:46.520> rewarded<00:23:47.080> currently. 00:23:47.640 --> 00:23:52.880 And<00:23:47.760> that<00:23:48.040> is<00:23:48.280> on<00:23:48.520> us<00:23:49.480> as<00:23:49.680> much<00:23:49.960> as<00:23:50.080> not<00:23:50.280> more<00:23:50.640> than<00:23:50.880> it's<00:23:51.080> on<00:23:51.240> 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When<00:29:30.640> you<00:29:30.800> hear<00:29:31.040> that,<00:29:31.280> who<00:29:31.440> gave<00:29:31.680> you<00:29:31.800> a<00:29:31.840> chance<00:29:32.160> to<00:29:32.240> get<00:29:32.400> you<00:29:32.520> to<00:29:32.600> where<00:29:32.800> you<00:29:32.960> are<00:29:33.080> today? 00:29:33.840 --> 00:29:40.960 Yeah.<00:29:34.760> Uh,<00:29:35.600> so<00:29:36.080> I<00:29:36.240> was<00:29:36.560> this<00:29:36.800> like<00:29:37.120> I<00:29:37.200> got<00:29:37.400> hired<00:29:38.680> my<00:29:38.840> first<00:29:39.040> job<00:29:39.280> out<00:29:39.360> of<00:29:39.480> undergrad. 00:29:40.960 --> 00:29:46.680 I<00:29:41.120> got<00:29:41.360> hired<00:29:41.600> into<00:29:41.840> IBM's<00:29:42.240> corporate<00:29:42.560> development<00:29:42.960> group<00:29:43.520> and<00:29:43.640> they<00:29:43.760> hired<00:29:44.000> me<00:29:44.080> to<00:29:44.160> be<00:29:44.280> a<00:29:44.320> financial<00:29:44.800> analyst. 00:29:46.680 --> 00:29:53.400 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00:30:25.840 And<00:30:18.880> it<00:30:18.920> becomes<00:30:19.200> a<00:30:19.240> $30<00:30:19.640> million<00:30:20.120> M&A<00:30:20.360> deal<00:30:20.560> because<00:30:20.840> I<00:30:20.920> reset<00:30:21.360> it<00:30:21.720> and<00:30:22.120> you<00:30:22.200> know,<00:30:22.480> moved<00:30:22.760> it<00:30:22.880> to<00:30:23.200> the<00:30:23.320> new<00:30:23.560> purchase<00:30:23.840> price<00:30:24.040> of<00:30:24.120> $30<00:30:24.400> million<00:30:24.920> that<00:30:25.400> someone<00:30:25.600> was<00:30:25.720> going 00:30:25.840 --> 00:30:30.000 to<00:30:25.880> pay<00:30:26.000> us<00:30:26.120> for<00:30:26.200> this<00:30:26.320> thing.<00:30:27.400> And<00:30:27.560> then<00:30:28.200> I'm<00:30:28.400> thinking<00:30:28.720> they're<00:30:28.840> going<00:30:28.960> to<00:30:29.040> take<00:30:29.160> it<00:30:29.240> away<00:30:29.400> from<00:30:29.560> me,<00:30:29.720> right? 00:30:30.000 --> 00:30:36.800 Cuz<00:30:30.120> it's<00:30:30.240> like<00:30:30.400> $30<00:30:30.760> million.<00:30:32.480> And<00:30:33.080> Bob<00:30:33.640> and<00:30:33.760> then<00:30:33.920> Dave<00:30:34.160> Johnson,<00:30:34.560> the<00:30:34.640> guy<00:30:34.800> who<00:30:34.920> was<00:30:35.040> running<00:30:35.240> Corp<00:30:35.440> Dev<00:30:35.640> at<00:30:35.720> the<00:30:35.800> time,<00:30:36.000> were<00:30:36.080> like,<00:30:36.200> "Nope. 00:30:36.800 --> 00:30:39.640 You<00:30:37.000> negotiate<00:30:37.560> it<00:30:37.720> end<00:30:37.840> to<00:30:37.920> end.<00:30:38.120> Just<00:30:38.280> get<00:30:38.440> it<00:30:38.520> done." 00:30:39.640 --> 00:30:41.760 And<00:30:39.840> I<00:30:39.880> was<00:30:39.960> like,<00:30:40.120> "Really?<00:30:40.600> I'm<00:30:40.760> like<00:30:40.960> 23<00:30:41.360> years<00:30:41.600> old." 00:30:41.760 --> 00:30:44.120 And<00:30:41.880> they're<00:30:42.000> like,<00:30:42.640> "Just<00:30:42.880> go<00:30:43.040> do<00:30:43.280> it." 00:30:44.120 --> 00:30:53.400 And<00:30:44.520> so,<00:30:44.680> those<00:30:45.120> two<00:30:45.360> guys,<00:30:45.800> like,<00:30:46.720> they<00:30:46.960> let<00:30:47.200> me<00:30:47.320> do<00:30:47.480> something<00:30:47.760> they<00:30:47.840> should<00:30:48.000> not<00:30:48.120> have<00:30:48.240> let<00:30:48.360> me<00:30:48.400> do<00:30:49.080> in<00:30:49.560> IBM,<00:30:50.520> of<00:30:50.800> all<00:30:50.960> places,<00:30:51.400> right,<00:30:51.640> in<00:30:51.720> the<00:30:51.840> early<00:30:52.080> 2000s. 00:30:53.400 --> 00:30:57.640 Uh,<00:30:53.920> but,<00:30:54.120> it<00:30:54.240> also<00:30:54.480> showed<00:30:54.840> me<00:30:55.160> like<00:30:55.480> what<00:30:55.760> I<00:30:55.880> could<00:30:56.120> possibly<00:30:56.560> do. 00:30:57.640 --> 00:31:04.560 Uh,<00:30:58.080> so,<00:30:58.640> they're<00:30:59.040> probably<00:30:59.560> two<00:30:59.800> people<00:31:00.080> who<00:31:00.240> I<00:31:00.320> think<00:31:00.640> of<00:31:00.800> as<00:31:01.040> like<00:31:01.480> they<00:31:01.800> really<00:31:02.160> helped,<00:31:02.600> you<00:31:02.680> know,<00:31:02.800> kind<00:31:02.960> of<00:31:03.040> create<00:31:03.200> a<00:31:03.240> trajectory<00:31:03.720> for<00:31:03.840> me. 00:31:04.560 --> 00:31:07.360 That's<00:31:04.760> incredible.<00:31:05.400> Seth,<00:31:05.760> thank<00:31:06.000> you<00:31:06.120> so<00:31:06.280> much<00:31:06.520> for<00:31:06.640> coming<00:31:06.840> on<00:31:06.920> the<00:31:07.000> show. 00:31:07.360 --> 00:31:11.760 What<00:31:07.520> an<00:31:07.640> honor<00:31:07.880> to<00:31:08.000> have<00:31:08.280> you.<00:31:08.800> What<00:31:08.920> an<00:31:09.000> incredible<00:31:09.440> company<00:31:09.800> you're<00:31:09.960> building<00:31:10.480> and<00:31:10.640> leader<00:31:10.920> you<00:31:11.080> are. 00:31:11.760 --> 00:31:13.840 Really,<00:31:12.080> it's<00:31:12.240> an<00:31:12.280> honor<00:31:12.480> to<00:31:12.560> have<00:31:12.760> you.<00:31:13.000> Thank<00:31:13.200> you.<00:31:13.440> Yeah,<00:31:13.560> totally. 00:31:13.840 --> 00:31:17.480 Thanks<00:31:14.040> for<00:31:14.120> having<00:31:14.320> me,<00:31:14.400> Glenn.<00:31:14.600> I<00:31:14.640> appreciate<00:31:15.080> it.<00:31:15.160> It's<00:31:15.240> so<00:31:15.320> much<00:31:15.480> fun. ```