David Klanecky wants the batteries back

On June 24, 2026, David Klanecky sat before the House Energy and Commerce Committee's environment subcommittee and told its members that shipping dead batteries out of the United States is a national security problem. Klanecky is president and CEO of Cirba Solutions, which says it has the largest battery recycling footprint in North America. His argument was that the country now has the capacity to process end-of-life batteries and gigafactory scrap at home, and that allowing that material to leave, and in some cases incentivizing its export, hands the recovered lithium, nickel, and cobalt to someone else, primarily China. Cirba's account of the hearing quotes him calling the practice "not just an economic vulnerability" but "a national security crisis." He thanked Republicans Gary Palmer and Dan Crenshaw and Democrat Paul Tonko by name.

It was his second appearance before the committee. The first was June 13, 2024. At that hearing, according to the company's release, he made the same case for domestic supply but paired it with climate: he cited the International Energy Agency's projection that half of all cars sold worldwide in 2035 would be electric, said that was driven largely by climate and policy goals, and described recycling as a way to lessen reliance on foreign sources and reduce the carbon footprint.

The business did not change between those two hearings. The 2024 release mentions the carbon footprint. The 2026 release does not.

Two federal tax credits for new electric vehicles expired on September 30, 2025. Battery electric vehicles fell to 6 percent of new light-duty sales in the second quarter of 2026, down from 7 percent a year earlier, while conventional hybrids reached a record 16 percent, according to the U.S. Energy Information Administration. The climate case for a battery company got harder to make in Washington. The supply chain case got easier.

Klanecky saw this coming, or at least said he did. In a CEO.com Podcast interview, he described the geopolitics of minerals as a tailwind. "A lot of countries, not only in the United States but Europe as well, have learned that domesticating a supply chain is really important if you can," he told the CEO.com Podcast. "There's a race out there for minerals. You see it every day."

He put the recycling pitch in one sentence. "The largest operating mine in the world today is driving around on the roads now."

Cirba Solutions was founded in 1991. For most of its life, it processed lead, alkaline, and nickel-based batteries. Lithium-ion changed the scale of the business. The company now operates six facilities and handles every battery chemistry in every format. It packages the batteries, trucks them across North America, shreds them to expose the metals, and runs the result through a series of chemical steps that separate and purify lithium, nickel, cobalt, and manganese for reuse in new cells.

Two things feed the plants. One is manufacturing scrap. Battery factories produce waste even when they run well, and Klanecky said on the CEO.com Podcast that cell manufacturing capacity was headed from roughly 100 gigawatt hours coming online that year toward 950 by 2030. The other is end-of-life batteries from phones, laptops, power tools, and cars. The same equipment handles both. "I can run the same process to process a cell phone battery or an iPad battery versus an electric vehicle battery," he said.

North America mines little of what goes into those batteries. The materials are mined and refined overseas and arrive inside finished products. Klanecky's position is that once they are here, there is no reason to lose them. "Lithium, cobalt, and nickel don't evaporate," he said. He also believes recycled supply will eventually lower the cost of owning an electric vehicle.

Klanecky joined Cirba in 2022 after a career that covered the rest of the supply chain. He spent 20 years at Dow Chemical, where his final role was launching the Dow Energy Materials business, according to Cirba's leadership page. From 2013 to 2021, he was at Albemarle, the world's largest lithium producer, where he rose to vice president of lithium operations with global responsibility for manufacturing and process technology, and he ran the MARBL joint venture between Albemarle and Mineral Resources in Australia. He was chief operating officer of Piedmont Lithium for about a year before Cirba. He is currently president of NAATBatt International, the North American battery trade association.

His first year at Cirba produced a capital raise of roughly $300 million and more than $82 million in Department of Energy grants, according to the witness biography he filed with the House committee in 2024. The DOE total has since grown to more than $282 million across three awards, per the leadership page. The company says it was the first to officially receive funding through the Bipartisan Infrastructure Law.

Most of it is going to Lancaster, Ohio, about 30 miles southeast of Columbus. Cirba is spending more than $400 million there to add capacity that turns shredded batteries into battery-grade metal sulfates. The company says the expansion will produce enough material for more than 250,000 EV batteries a year and create more than 100 jobs, according to its announcement of a DOE site visit in August 2024. That release put sulfate production on track to be operational by 2026. The company's June 2026 testimony release says Lancaster has increased its capacity to process black mass, the shredded intermediate material, by 600 percent since 2023. It does not say sulfate production has started, and as of late August 2026, Cirba has not announced that it has.

Klanecky grew up on a farm in Nebraska. His father was a pipe fitter for 42 years. His mother was an assistant for 35. He got a chemical engineering degree from the University of Nebraska-Lincoln, and later an executive MBA from Arizona State.

Seven years into his Dow career, working in Freeport, Texas, a manager named Ian Robson asked if he wanted an expat assignment in Spain. He was 28 or 29. He said yes before he understood what he was agreeing to. Spain led to five years in Switzerland and then China, nearly a decade outside the country in total. CEO.com ends every interview by asking who gave the guest a chance. Robson was Klanecky's answer.

He has two teenage daughters. He runs in the morning, reads industry news, gets the girls to school, and then splits his day roughly in half: one half on people and culture, the other on clearing obstacles for the Lancaster project and the rest of the leadership team.

He does not want decisions coming to him. "Every decision had better not flow up to me because it's not my job as the CEO to make all the decisions for everyone," he told the CEO.com Podcast. Cirba calls its approach lean decision-making. If a topic needs more than two meetings, he said, someone's time is being wasted. Leadership meetings open with a safety minute, since the plants handle hazardous material, then work through a fixed agenda built around the three priorities that matter most for the year.

The company's stated values are collaborative, innovative, resilient, and inclusive. Klanecky said the team's original word for the third one was scrappy.

On remote work: operators are on site because they have to be. Office staff work in person Tuesday through Thursday and have Monday and Friday flexible. "If you trust your employees, that they're going to do a good job no matter where they're sitting, you should have the trust for them to be productive," he said.

He keeps a stack of leadership books in his office and admits he does not finish the long ones. The one he recommends, Great Leaders Make Sure Monday Mornings Don't Suck, takes about 30 minutes to read.

The two leaders he named were Luke Kissam, the former CEO of Albemarle who interviewed him for the job, and Amy Schumacher, CEO of the Heritage Group, a fourth-generation family company. He credits Kissam with introducing him to servant leadership and Schumacher with showing him how a chief executive should spend her time. Asked to define servant leadership, he said: "You're only as good as the people around you and the team that you build around you."

State policy has moved in Cirba's direction. In June 2026, Colorado became the first state to set minimum mineral recovery rates for EV battery recycling, with a landfill ban on propulsion batteries taking effect in 2029. Cirba was among the industry stakeholders that helped shape the bill, according to the company's statement.

Federal policy is the open question. The tax credits that pulled EVs onto the road are gone. The infrastructure money that built Lancaster was awarded under a previous administration. What Klanecky is now asking Congress for is not a subsidy but a restriction: keep the scrap and the dead batteries inside the country so his plants have something to process.

Whether that argument works will determine how much of the world's largest mine ends up in Lancaster, Ohio.

00:00:00 Introduction to the Show and Guest
00:01:21 David's Journey to CEO
00:02:45 The Electric Vehicle Revolution
00:04:45 Supply Chain Challenges and Rare Materials
00:06:23 Recovery Process of Battery Materials
00:08:45 Elon Musk's Role in Electrification
00:09:59 A Typical Day as CEO
00:12:26 Decision-Making and Lean Leadership
00:16:47 Defining Company Culture
00:19:30 Work From Home and Hybrid Models
00:22:04 Impact of Artificial Intelligence
00:25:13 Expansion in Lancaster, Ohio
00:27:30 Leaders Who Inspire David
00:30:05 Macroeconomic Outlook for 2024
00:32:40 The Chance That Shaped His Career

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Like,<00:03:01.323> that<00:03:01.483> must<00:03:01.660> be<00:03:02.527> like—<00:03:02.687> to<00:03:02.783> be<00:03:02.864> sitting<00:03:03.185> in<00:03:03.249> the<00:03:03.329> middle<00:03:03.586> of<00:03:03.666> that<00:03:03.891> industry<00:03:04.212> and<00:03:04.372> to<00:03:04.870> be<00:03:04.950> sitting<00:03:05.255> in<00:03:05.287> the<00:03:05.367> middle<00:03:05.592> of<00:03:05.672> that<00:03:05.817> revolution<00:03:06.394> almost<00:03:07.598> must<00:03:07.839> be<00:03:08.385> kind<00:03:08.561> of<00:03:08.641> fascinating.

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It<00:03:10.391> is.

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It's<00:03:10.872> extremely,<00:03:11.755> um,<00:03:12.092> exciting<00:03:12.734> for<00:03:12.830> myself,<00:03:13.456> but<00:03:13.601> just,<00:03:13.841> it's<00:03:14.002> also<00:03:14.195> motivating,<00:03:14.804> right,<00:03:15.141> for,<00:03:15.462> for<00:03:15.543> the<00:03:15.623> employees<00:03:16.120> of<00:03:16.185> our<00:03:16.265> company.

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Um,<00:03:17.228> they<00:03:17.453> realize<00:03:18.014> that<00:03:18.592> You<00:03:18.816> know,<00:03:19.057> we're,<00:03:19.297> like<00:03:19.458> you<00:03:19.490> said,<00:03:19.778> we're<00:03:19.875> in<00:03:19.939> the<00:03:20.035> middle<00:03:20.356> of<00:03:20.500> this<00:03:20.917> once-in-a-lifetime<00:03:21.863> opportunity<00:03:22.440> that,<00:03:22.745> you<00:03:22.841> know,<00:03:23.302> I<00:03:23.322> mean,<00:03:23.867> you<00:03:23.899> know,<00:03:24.364> transforming<00:03:25.085> the<00:03:25.166> way<00:03:25.326> people<00:03:25.711> are<00:03:25.887> moved<00:03:26.593> and,<00:03:26.913> you<00:03:26.945> know,<00:03:27.250> goods<00:03:27.555> and<00:03:27.635> services<00:03:28.036> are<00:03:28.132> moved<00:03:28.292> around<00:03:28.452> the<00:03:28.597> country.

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This<00:03:29.414> electrification<00:03:30.216> movement<00:03:30.521> that's<00:03:30.697> going<00:03:31.002> on,<00:03:31.819> you<00:03:31.916> know,<00:03:31.980> it<00:03:32.044> happens<00:03:32.461> every<00:03:33.022> 50<00:03:33.824> or<00:03:33.904> plus<00:03:34.369> years,<00:03:34.641> right?

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So<00:03:35.667> everybody<00:03:36.052> in<00:03:36.132> our<00:03:36.293> company<00:03:37.271> is<00:03:37.431> extremely<00:03:37.912> motivated<00:03:38.473> about<00:03:38.874> the<00:03:39.034> impact<00:03:39.499> that<00:03:39.596> they're<00:03:39.756> having.

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You<00:03:41.055> know,<00:03:41.263> where<00:03:41.536> we<00:03:41.840> fit<00:03:42.145> in<00:03:42.241> the<00:03:42.466> whole<00:03:42.882> supply<00:03:43.444> chain<00:03:43.588> or<00:03:43.748> the<00:03:43.828> whole<00:03:44.550> value<00:03:44.871> chain<00:03:45.127> of<00:03:45.528> this<00:03:45.768> transformation<00:03:46.410> that's<00:03:46.586> occurring,<00:03:47.516> is<00:03:47.677> in<00:03:48.030> the<00:03:48.158> recycle<00:03:48.704> and<00:03:48.752> recovery<00:03:49.201> of<00:03:49.297> materials.

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And<00:03:50.260> we,<00:03:51.127> you<00:03:51.159> know,<00:03:51.207> I<00:03:51.303> think<00:03:51.448> Service<00:03:51.785> Solutions<00:03:52.186> has<00:03:52.426> that<00:03:52.651> opportunity<00:03:53.068> to<00:03:53.148> kind<00:03:53.309> of<00:03:53.389> close<00:03:53.935> that<00:03:54.191> loop,<00:03:54.496> right?

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To<00:03:54.913> be<00:03:54.946> able<00:03:55.074> to<00:03:55.154> close<00:03:55.475> the<00:03:55.555> loop<00:03:55.732> and<00:03:55.876> make<00:03:56.037> sure<00:03:56.839> that<00:03:56.983> those<00:03:57.224> materials<00:03:57.946> are<00:03:58.428> reused<00:03:58.925> over<00:03:59.085> and<00:03:59.230> over<00:03:59.390> again.

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So,<00:04:00.289> you<00:04:00.369> know,<00:04:00.546> electric<00:04:00.931> vehicle<00:04:01.492> today,<00:04:02.054> you<00:04:02.134> know,<00:04:02.198> a<00:04:02.279> lot<00:04:02.455> of<00:04:02.519> them<00:04:02.616> have<00:04:03.161> either<00:04:03.803> hybrid<00:04:04.156> electric<00:04:04.461> vehicles<00:04:04.702> or<00:04:04.926> full<00:04:05.006> electric<00:04:05.343> vehicles<00:04:05.600> have<00:04:05.809> lithium-ion<00:04:06.226> batteries<00:04:06.611> in<00:04:06.691> them.

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And,<00:04:07.815> you<00:04:07.863> know,<00:04:07.991> lithium,<00:04:08.472> nickel,<00:04:08.938> cobalt,<00:04:09.291> manganese,<00:04:09.772> those<00:04:10.077> materials<00:04:10.542> that<00:04:11.040> are<00:04:11.425> allowing<00:04:11.762> that<00:04:12.083> battery<00:04:12.484> to<00:04:12.741> store<00:04:13.110> energy<00:04:13.832> and<00:04:14.153> move<00:04:14.329> the<00:04:14.474> vehicle,<00:04:15.100> those<00:04:15.560> materials<00:04:15.980> can<00:04:16.180> be<00:04:16.360> reused<00:04:16.560> over<00:04:16.860> and<00:04:16.920> over<00:04:17.060> again.

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So<00:04:17.400> the<00:04:17.440> fact<00:04:17.720> that<00:04:17.900> we're<00:04:18.080> in<00:04:18.200> that<00:04:18.420> recycle<00:04:18.900> space,<00:04:20.000> you<00:04:20.020> know,<00:04:20.180> to<00:04:20.260> your<00:04:20.440> point,<00:04:20.780> we<00:04:21.240> really<00:04:21.680> have<00:04:21.920> the<00:04:22.020> opportunity<00:04:22.500> to<00:04:22.720> close<00:04:23.320> the<00:04:23.321> loop<00:04:23.340> and<00:04:23.740> make<00:04:23.980> sure<00:04:24.240> that<00:04:24.460> this<00:04:24.640> is<00:04:24.860> a<00:04:25.000> sustainable,<00:04:25.580> you<00:04:26.260> know,<00:04:26.500> solution<00:04:26.860> for<00:04:27.140> the<00:04:27.420> transportation<00:04:27.920> industry<00:04:28.440> and<00:04:28.640> for<00:04:28.840> consumers<00:04:29.400> and<00:04:30.000> that<00:04:30.220> we,<00:04:30.640> you<00:04:30.980> know,<00:04:31.080> we<00:04:31.220> reuse<00:04:31.520> those<00:04:31.720> materials<00:04:32.040> over<00:04:32.320> and<00:04:32.400> over<00:04:32.560> again.

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And<00:04:33.400> my<00:04:33.700> famous<00:04:34.240> phrase<00:04:34.560> is<00:04:34.820> like,<00:04:35.180> you<00:04:35.181> know,<00:04:35.240> we<00:04:35.340> want<00:04:35.520> to<00:04:35.600> prevent<00:04:35.840> everything<00:04:36.260> from<00:04:36.600> going<00:04:36.720> back<00:04:36.920> in<00:04:37.080> the<00:04:37.180> landfill,<00:04:37.540> right?

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There's<00:04:38.640> been<00:04:38.780> a<00:04:38.920> lot<00:04:39.020> of<00:04:39.140> time,<00:04:39.480> energy,<00:04:39.840> money<00:04:40.060> spent<00:04:40.440> digging<00:04:40.660> these<00:04:40.880> materials<00:04:41.240> out<00:04:41.400> of<00:04:41.520> the<00:04:41.660> ground,<00:04:42.140> you<00:04:42.160> know,<00:04:42.300> mining<00:04:42.520> them<00:04:42.680> out<00:04:42.780> of<00:04:42.900> the<00:04:42.940> ground.

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Last<00:04:43.280> thing<00:04:43.460> we<00:04:43.500> want<00:04:43.600> to<00:04:43.660> do<00:04:43.700> is<00:04:43.820> put<00:04:43.920> them<00:04:44.040> back<00:04:44.160> in<00:04:44.340> the<00:04:44.400> ground<00:04:44.580> in<00:04:44.740> a<00:04:44.741> landfill.

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Well,<00:04:46.017> let's<00:04:46.193> talk<00:04:46.337> about<00:04:46.514> the<00:04:46.594> supply<00:04:46.915> chain<00:04:47.155> for<00:04:47.716> a<00:04:47.732> second<00:04:48.005> because<00:04:48.261> I'm<00:04:48.421> actually<00:04:48.662> interested<00:04:49.143> in<00:04:49.239> that.

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And<00:04:50.986> obviously<00:04:51.387> there's<00:04:51.563> a<00:04:51.579> need<00:04:51.884> for<00:04:52.044> what<00:04:52.188> you're<00:04:52.365> doing<00:04:52.765> because<00:04:53.150> these<00:04:53.326> materials<00:04:54.432> that<00:04:54.529> are<00:04:54.673> used<00:04:55.009> in<00:04:55.090> these<00:04:55.330> batteries<00:04:56.132> are<00:04:56.228> so<00:04:56.516> rare.

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Is<00:04:56.997> that<00:04:57.157> right?

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That's<00:04:58.376> correct.

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Yeah.

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We<00:04:59.995> don't<00:05:00.107> have<00:05:00.235> an<00:05:00.315> infinite<00:05:00.620> amount<00:05:01.005> of<00:05:01.101> these<00:05:01.373> things.

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No,<00:05:03.024> we<00:05:03.169> don't.

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And<00:05:03.665> that's<00:05:04.226> the<00:05:04.307> challenge<00:05:04.852> with<00:05:05.044> today.

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There's<00:05:06.855> a<00:05:06.871> lot<00:05:07.096> of<00:05:07.176> discussion<00:05:07.673> around<00:05:08.074> the<00:05:08.170> supply<00:05:09.035> of<00:05:09.115> these<00:05:09.276> materials<00:05:09.757> and<00:05:09.917> where<00:05:10.302> does<00:05:10.558> the<00:05:10.702> supply<00:05:11.263> come<00:05:11.520> from?

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And<00:05:12.562> You<00:05:12.594> know,<00:05:12.707> if<00:05:12.803> you<00:05:12.947> look<00:05:13.124> at<00:05:13.285> North<00:05:13.525> America,<00:05:14.087> right,<00:05:14.328> there<00:05:14.489> are<00:05:14.665> some,<00:05:15.147> some<00:05:15.436> operations<00:05:16.014> in<00:05:16.078> North<00:05:16.254> America<00:05:16.736> that<00:05:16.913> are<00:05:16.977> able<00:05:17.202> to<00:05:17.378> produce<00:05:17.683> smaller<00:05:18.085> amounts<00:05:18.422> of<00:05:18.582> lithium<00:05:19.064> or<00:05:19.610> even<00:05:19.770> small<00:05:20.027> amounts<00:05:20.332> of<00:05:20.412> things<00:05:20.573> like<00:05:20.749> nickel,<00:05:21.135> cobalt,<00:05:21.632> not<00:05:21.809> so<00:05:21.937> much,<00:05:23.302> you<00:05:23.334> know,<00:05:23.463> graphite,<00:05:23.960> things<00:05:24.121> like<00:05:24.345> that,<00:05:24.602> not<00:05:24.747> so<00:05:24.907> much.

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Right.

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So<00:05:25.967> those<00:05:26.272> minerals<00:05:26.834> are<00:05:27.075> produced<00:05:27.428> in<00:05:27.556> other<00:05:27.813> parts<00:05:28.134> of<00:05:28.198> the<00:05:28.295> world.

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Right.

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Which,<00:05:29.178> which<00:05:29.402> that<00:05:29.579> creates<00:05:29.964> its,<00:05:30.221> you<00:05:30.317> know,<00:05:30.446> its<00:05:30.606> own<00:05:30.703> supply<00:05:31.088> chain<00:05:31.329> challenges.

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Right.

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And<00:05:33.592> to<00:05:33.673> your<00:05:33.833> point,<00:05:34.234> it's<00:05:34.395> not<00:05:34.700> that<00:05:34.796> there's<00:05:35.037> an<00:05:35.278> infinite<00:05:35.663> supply<00:05:36.225> of<00:05:36.257> these<00:05:36.626> metals<00:05:37.108> that<00:05:37.220> are<00:05:37.349> in<00:05:37.509> the<00:05:37.606> earth.

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Right.

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So<00:05:38.392> the<00:05:38.489> last<00:05:38.874> thing<00:05:39.436> we<00:05:39.532> want<00:05:39.693> to<00:05:39.773> do<00:05:39.934> is<00:05:39.966> spend<00:05:40.336> all<00:05:40.496> this<00:05:40.721> energy<00:05:41.059> and<00:05:41.155> time<00:05:41.525> and<00:05:41.621> money<00:05:41.942> digging<00:05:42.183> them<00:05:42.328> out<00:05:42.729> and<00:05:42.826> not<00:05:43.211> reuse<00:05:43.613> them<00:05:43.726> again.

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Because,<00:05:44.834> you<00:05:44.866> know,<00:05:45.059> lithium<00:05:45.461> and<00:05:45.557> cobalt,<00:05:46.023> nickel,<00:05:46.296> it<00:05:46.344> doesn't<00:05:46.585> evaporate,<00:05:47.164> right?

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It<00:05:47.405> doesn't<00:05:47.887> get<00:05:48.192> consumed<00:05:48.770> where<00:05:48.995> you<00:05:49.092> can't<00:05:49.397> reuse<00:05:49.750> it<00:05:49.831> again.

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Um,<00:05:50.955> and<00:05:51.020> that's<00:05:51.325> why<00:05:51.566> we're<00:05:51.743> developing<00:05:52.225> these<00:05:52.466> innovative<00:05:52.932> processes<00:05:53.510> to<00:05:53.590> be<00:05:53.671> able<00:05:53.783> to<00:05:53.847> recover<00:05:54.297> those<00:05:54.474> metals.

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And,<00:05:55.823> and<00:05:55.984> once,<00:05:56.305> you<00:05:56.338> know,<00:05:56.884> what,<00:05:57.125> when<00:05:57.286> we<00:05:57.366> look<00:05:57.543> at<00:05:57.607> North<00:05:57.832> America,<00:05:58.233> right,<00:05:58.410> once<00:05:58.635> those<00:05:58.876> metals<00:05:59.213> end<00:05:59.358> up<00:05:59.454> back<00:05:59.695> in<00:05:59.760> North<00:05:59.936> America,<00:06:00.177> because<00:06:00.402> we<00:06:00.483> don't<00:06:00.579> have<00:06:00.756> a<00:06:00.820> lot<00:06:00.997> of<00:06:01.125> lithium<00:06:01.543> or<00:06:01.623> nickel<00:06:01.864> or<00:06:02.089> cobalt,<00:06:02.828> but<00:06:02.973> they're<00:06:03.134> being<00:06:03.310> produced<00:06:03.632> in<00:06:03.712> other<00:06:03.857> countries,<00:06:04.194> they<00:06:04.258> end<00:06:04.435> up<00:06:04.531> in<00:06:04.580> North<00:06:04.821> America<00:06:05.479> because<00:06:05.849> they're<00:06:05.869> being<00:06:06.186> used<00:06:06.443> in<00:06:06.507> an<00:06:06.588> electric<00:06:06.989> vehicle,<00:06:08.354> you<00:06:08.386> know,<00:06:08.467> we<00:06:08.611> can<00:06:08.692> take<00:06:08.933> those<00:06:09.077> materials<00:06:09.414> and<00:06:09.495> reuse<00:06:09.800> them<00:06:09.960> over<00:06:10.105> and<00:06:10.201> over<00:06:10.378> again.

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And<00:06:10.683> that<00:06:10.860> just<00:06:11.101> creates<00:06:11.406> that<00:06:11.567> sustainable<00:06:12.080> supply<00:06:12.546> chain.

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And<00:06:13.895> really,<00:06:14.618> in<00:06:14.714> the<00:06:14.859> end<00:06:15.020> of<00:06:15.052> the<00:06:15.196> day,<00:06:15.582> what<00:06:15.678> I<00:06:15.839> firmly<00:06:16.240> believe<00:06:16.577> is<00:06:16.722> it<00:06:16.802> will<00:06:17.027> also<00:06:17.364> drive<00:06:17.686> down<00:06:17.911> the<00:06:17.991> cost<00:06:19.115> of<00:06:19.276> ownership<00:06:19.758> and<00:06:19.838> the<00:06:19.918> cost<00:06:20.271> of<00:06:20.400> an<00:06:20.480> electric<00:06:20.818> vehicle<00:06:21.219> for<00:06:21.524> consumers<00:06:22.006> like<00:06:22.263> you<00:06:22.343> and<00:06:22.408> myself.

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What<00:06:23.965> is<00:06:24.110> that<00:06:24.271> recovery<00:06:25.074> process<00:06:25.620> like?

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Like,<00:06:26.905> how<00:06:27.065> do<00:06:27.226> you<00:06:27.402> get<00:06:27.627> these,<00:06:28.270> like,<00:06:28.591> already<00:06:29.153> used,<00:06:30.374> or<00:06:30.454> however<00:06:30.775> you<00:06:30.920> would<00:06:31.080> explain<00:06:31.498> it,<00:06:31.594> like,<00:06:32.060> it's<00:06:32.526> already<00:06:32.783> been<00:06:33.586> in<00:06:33.763> some<00:06:34.132> version<00:06:34.405> of<00:06:34.485> something.

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How<00:06:35.513> do<00:06:35.593> you<00:06:35.754> get<00:06:35.978> it<00:06:36.380> and<00:06:36.877> recover<00:06:37.359> it<00:06:37.583> and<00:06:37.760> reuse<00:06:38.161> it?

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Yeah.

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So<00:06:40.151> we<00:06:40.248> have—<00:06:40.569> there's<00:06:40.793> two—<00:06:41.195> a<00:06:41.275> couple<00:06:41.451> of<00:06:41.532> sources<00:06:42.013> today.

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Some<00:06:43.281> of<00:06:43.377> it<00:06:43.522> is<00:06:43.763> from<00:06:44.180> the<00:06:44.260> manufacturing<00:06:45.127> process.

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So<00:06:45.785> a<00:06:45.865> battery—<00:06:46.347> as<00:06:46.491> a<00:06:46.523> battery<00:06:46.812> is<00:06:46.908> produced,<00:06:47.775> there<00:06:47.952> is<00:06:48.112> waste<00:06:48.433> material<00:06:48.915> that<00:06:49.460> is,<00:06:49.637> you<00:06:49.701> know,<00:06:49.862> generated.

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Everything's<00:06:50.792> not<00:06:51.065> perfect<00:06:51.402> in<00:06:51.547> a—<00:06:52.125> in<00:06:52.205> a<00:06:52.221> cell<00:06:52.526> manufacturing<00:06:53.248> plant,<00:06:53.489> for<00:06:53.569> example.

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So<00:06:55.014> we<00:06:55.174> actually<00:06:55.479> take<00:06:55.736> some<00:06:55.912> of<00:06:55.977> that<00:06:56.217> waste<00:06:56.538> material.

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We<00:06:56.940> call<00:06:57.116> it<00:06:57.164> manufacturing<00:06:57.742> scrap,<00:06:58.224> and<00:06:58.304> we<00:06:58.400> take<00:06:58.625> that<00:06:58.721> material<00:06:59.171> as<00:06:59.331> well<00:07:00.053> and<00:07:00.134> we<00:07:00.310> process<00:07:00.711> that<00:07:00.824> because<00:07:01.048> it<00:07:01.113> still<00:07:01.369> has<00:07:01.594> good<00:07:01.835> metals<00:07:02.220> in<00:07:02.300> there,<00:07:02.477> good<00:07:02.653> minerals<00:07:02.974> that<00:07:03.119> we<00:07:03.199> can<00:07:03.344> recover.

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So<00:07:04.270> that's<00:07:04.550> one<00:07:04.810> feedstock.

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And<00:07:05.550> if<00:07:05.610> you<00:07:05.730> look<00:07:05.970> at<00:07:06.210> the<00:07:06.650> lithium<00:07:06.970> battery<00:07:07.310> supply<00:07:07.630> chain,<00:07:07.970> for<00:07:07.989> example,<00:07:08.530> it's<00:07:08.630> building<00:07:08.950> out<00:07:09.290> dramatically<00:07:09.790> today,<00:07:10.330> right?

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There's,<00:07:11.210> you<00:07:11.370> know,<00:07:11.490> I<00:07:11.530> think<00:07:11.650> there's<00:07:11.910> about—<00:07:12.630> I<00:07:12.631> can't<00:07:12.890> remember<00:07:12.970> the<00:07:13.110> number<00:07:13.350> exactly—<00:07:13.950> this<00:07:13.951> year<00:07:14.210> there's<00:07:14.370> going<00:07:14.490> to<00:07:14.530> be<00:07:14.670> probably<00:07:14.870> 100<00:07:15.250> to<00:07:15.330> 120<00:07:15.870> gigawatt-hours<00:07:16.490> of<00:07:16.610> capacity<00:07:16.990> that's<00:07:17.230> being<00:07:17.930> kind<00:07:18.170> of<00:07:18.530> operationalized<00:07:19.370> this<00:07:19.530> year.

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By<00:07:20.430> 2030,<00:07:21.150> that<00:07:21.350> number<00:07:21.570> is<00:07:21.750> like<00:07:22.010> 950<00:07:22.990> gigawatt-hours,<00:07:23.690> right?

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So<00:07:24.090> it's<00:07:24.190> almost<00:07:24.410> a<00:07:24.610> factor<00:07:24.930> of<00:07:25.150> 10<00:07:25.670> increase.

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Well,<00:07:27.130> those<00:07:27.330> factories<00:07:27.730> are<00:07:27.910> going<00:07:28.010> to<00:07:28.050> be<00:07:28.250> producing<00:07:28.590> some<00:07:28.950> level<00:07:29.210> of<00:07:29.610> waste<00:07:29.790> material<00:07:30.110> that<00:07:30.250> we<00:07:30.390> want<00:07:30.570> to<00:07:30.650> recover<00:07:31.010> and<00:07:31.250> make<00:07:31.430> sure<00:07:31.570> that<00:07:31.730> material<00:07:31.970> gets<00:07:32.150> reused<00:07:32.410> again.

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Then<00:07:33.483> to<00:07:33.563> your<00:07:33.723> point,<00:07:34.044> there's<00:07:34.269> end-of-life<00:07:34.685> batteries.

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There's,<00:07:35.551> you<00:07:35.648> know,<00:07:35.712> there's<00:07:35.888> cell<00:07:36.129> phones,<00:07:36.449> there's<00:07:36.674> laptops,<00:07:37.235> there's<00:07:37.411> power<00:07:37.652> tools.

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Everything<00:07:39.095> now<00:07:39.416> has<00:07:39.656> a<00:07:39.737> lithium-ion<00:07:40.298> battery<00:07:40.779> in<00:07:40.923> it.

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We<00:07:41.565> see<00:07:41.805> a<00:07:41.885> lot<00:07:42.078> of<00:07:42.142> different<00:07:42.382> devices<00:07:42.928> coming<00:07:43.168> through<00:07:43.345> our<00:07:43.409> facility<00:07:44.467> that<00:07:44.611> has<00:07:44.788> a<00:07:44.852> lithium-ion<00:07:45.365> battery<00:07:45.750> in<00:07:45.894> it,<00:07:46.135> as<00:07:46.311> well<00:07:46.552> as,<00:07:47.257> you<00:07:47.337> know,<00:07:47.434> very<00:07:47.754> large<00:07:48.139> format<00:07:48.797> electric<00:07:49.117> vehicle<00:07:49.438> batteries.

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And,<00:07:51.026> you<00:07:51.058> know,<00:07:51.266> we<00:07:51.426> basically<00:07:52.068> have<00:07:52.405> the<00:07:52.805> logistics<00:07:53.367> network<00:07:53.768> and<00:07:53.912> the<00:07:53.944> supply<00:07:54.329> chain<00:07:54.505> to<00:07:54.634> be<00:07:54.730> able<00:07:54.874> to<00:07:54.954> bring<00:07:55.131> those<00:07:55.355> materials<00:07:55.772> into<00:07:55.868> our<00:07:56.013> facility.

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And<00:07:57.279> we<00:07:57.376> have<00:07:57.472> a<00:07:57.680> process<00:07:58.161> that's<00:07:58.322> a<00:07:58.402> manufacturing<00:07:59.123> process<00:07:59.685> that<00:08:00.070> really<00:08:00.510> is<00:08:01.150> agnostic<00:08:01.770> to<00:08:02.070> form<00:08:02.610> format.

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So<00:08:03.331> like<00:08:03.550> I<00:08:03.750> can<00:08:03.910> run<00:08:04.089> the<00:08:04.290> same<00:08:04.710> process<00:08:05.750> to<00:08:05.970> process<00:08:06.350> a<00:08:06.550> cell<00:08:06.810> phone<00:08:06.990> battery<00:08:07.330> or<00:08:07.610> iPad<00:08:08.070> battery,<00:08:08.530> something<00:08:08.610> like<00:08:08.910> that,<00:08:09.330> versus<00:08:09.670> an<00:08:09.870> electric<00:08:10.170> vehicle<00:08:10.450> battery.

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The<00:08:10.850> process<00:08:11.210> runs<00:08:11.410> a<00:08:11.570> little<00:08:11.730> bit<00:08:11.930> different,<00:08:12.170> but<00:08:12.370> I<00:08:12.850> run<00:08:12.950> it<00:08:13.150> through<00:08:13.210> the<00:08:13.390> same<00:08:13.610> machinery<00:08:14.250> because<00:08:14.750> I'm<00:08:14.970> really<00:08:15.330> focused<00:08:15.830> on<00:08:16.010> extracting<00:08:16.530> that<00:08:16.830> critical<00:08:17.150> metal<00:08:17.610> out<00:08:17.970> of<00:08:18.150> that,<00:08:18.550> that<00:08:18.690> device.

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Right.

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And<00:08:20.030> we<00:08:20.210> have<00:08:20.530> a<00:08:20.750> process.

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It's<00:08:21.291> a—<00:08:21.750> some<00:08:21.751> of<00:08:21.850> it's<00:08:21.990> a<00:08:22.070> mechanical<00:08:22.490> process<00:08:22.970> where<00:08:23.150> you're<00:08:23.390> really,<00:08:24.030> you're<00:08:24.290> kind<00:08:24.470> of<00:08:24.550> shredding<00:08:24.990> a<00:08:25.210> battery,<00:08:25.430> for<00:08:25.590> lack<00:08:25.830> of<00:08:25.990> a<00:08:26.010> better<00:08:26.330> terminology.

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You're<00:08:27.150> shredding<00:08:27.450> that<00:08:27.650> battery<00:08:27.950> up<00:08:28.090> to<00:08:28.170> be<00:08:28.390> able<00:08:28.410> to<00:08:28.570> get<00:08:28.770> access<00:08:29.380> to<00:08:29.430> those<00:08:29.630> critical<00:08:30.030> metals<00:08:30.050> inside<00:08:30.070> the<00:08:30.090> battery<00:08:30.110> itself.

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And<00:08:32.647> then<00:08:32.808> there's<00:08:33.051> a<00:08:33.131> chemical<00:08:33.599> processing,<00:08:34.180> a<00:08:34.196> number<00:08:34.438> of<00:08:34.486> chemical<00:08:34.825> processing<00:08:35.390> steps<00:08:35.777> that<00:08:35.874> we<00:08:36.035> use<00:08:36.826> that<00:08:36.987> basically<00:08:37.552> will<00:08:37.713> extract<00:08:38.133> those<00:08:38.294> materials<00:08:39.407> and<00:08:39.504> then<00:08:39.666> allow<00:08:40.004> us<00:08:40.134> to<00:08:40.295> purify<00:08:40.714> them<00:08:40.940> again<00:08:41.102> and<00:08:41.263> recover<00:08:41.602> them<00:08:41.699> for,<00:08:42.393> for<00:08:42.570> reuse<00:08:42.974> into<00:08:43.135> a<00:08:43.183> new<00:08:43.296> battery.

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How<00:08:45.314> do<00:08:45.459> you<00:08:45.556> think<00:08:45.879> about<00:08:46.508> Elon<00:08:46.847> Musk's<00:08:47.476> role<00:08:48.041> in<00:08:48.138> all<00:08:48.380> of<00:08:48.558> this?

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Uh,<00:08:50.156> everything<00:08:50.640> going<00:08:50.882> electric,<00:08:51.365> and<00:08:51.429> obviously<00:08:51.783> the<00:08:51.912> Tesla<00:08:52.250> is<00:08:52.476> the<00:08:52.798> most<00:08:53.039> produced,<00:08:53.683> uh,<00:08:54.086> electric<00:08:54.569> car.

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How<00:08:56.034> do<00:08:56.099> you<00:08:56.195> think<00:08:56.437> about<00:08:56.662> him?

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What,<00:08:57.642> because<00:08:58.107> he's<00:08:58.284> kind<00:08:58.444> of<00:08:58.540> in<00:08:58.669> your<00:08:58.829> industry.

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Yeah,<00:09:00.851> yeah.

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Look,<00:09:01.493> I<00:09:01.573> mean,<00:09:01.878> Elon<00:09:02.440> is<00:09:03.001> an<00:09:03.258> extremely<00:09:04.141> intelligent<00:09:04.702> person<00:09:05.328> and,<00:09:05.970> you<00:09:06.002> know,<00:09:06.146> visionary.

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I<00:09:06.644> mean,<00:09:06.933> like,<00:09:07.254> I<00:09:07.366> don't<00:09:07.671> think<00:09:07.815> many<00:09:07.992> people<00:09:08.297> can<00:09:09.436> deny<00:09:09.901> that<00:09:09.998> he<00:09:10.543> really<00:09:11.025> helped<00:09:11.522> jumpstart<00:09:12.164> the<00:09:12.244> electric<00:09:12.726> vehicle<00:09:13.046> transformation,<00:09:14.330> especially<00:09:14.876> in<00:09:14.972> North<00:09:15.213> America<00:09:15.614> and<00:09:15.839> probably<00:09:16.240> globally<00:09:16.657> to<00:09:16.753> some<00:09:16.994> extent.

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I<00:09:17.379> know<00:09:17.636> that,<00:09:17.860> you<00:09:17.893> know,<00:09:18.021> the<00:09:18.101> Chinese<00:09:18.566> were<00:09:18.647> working<00:09:18.968> on<00:09:19.064> things<00:09:19.465> for<00:09:19.610> a<00:09:19.690> while,<00:09:20.508> but<00:09:20.749> Tesla<00:09:21.375> really<00:09:22.113> got<00:09:22.578> the<00:09:22.755> industry<00:09:23.461> jumpstarted<00:09:24.343> and<00:09:25.130> you<00:09:25.430> know,<00:09:25.670> he's<00:09:25.671> done<00:09:25.850> some<00:09:26.090> tremendous<00:09:26.370> things<00:09:26.690> for<00:09:26.850> the<00:09:26.970> industry,<00:09:27.530> and,<00:09:27.630> and<00:09:27.670> so<00:09:28.090> has<00:09:28.290> Tesla,<00:09:28.590> right?

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They've<00:09:29.050> really<00:09:29.189> challenged<00:09:29.670> industry<00:09:30.090> on<00:09:30.370> some<00:09:30.590> of<00:09:30.730> the,<00:09:31.390> the<00:09:31.391> normal<00:09:31.650> practices<00:09:32.150> of<00:09:32.370> how<00:09:32.450> to,<00:09:32.690> how<00:09:32.750> to<00:09:32.870> make<00:09:32.990> a<00:09:33.150> vehicle<00:09:33.430> and<00:09:33.630> how<00:09:33.750> to,<00:09:34.250> you<00:09:34.310> know,<00:09:34.430> make<00:09:34.530> a<00:09:34.730> battery,<00:09:35.110> for<00:09:35.130> example,<00:09:35.570> right?

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They<00:09:35.950> partnered<00:09:36.250> with,<00:09:36.690> you<00:09:36.810> know,<00:09:36.950> with<00:09:37.070> some<00:09:37.270> battery<00:09:37.510> manufacturers<00:09:38.130> to,<00:09:38.670> to<00:09:38.910> really<00:09:39.190> help<00:09:39.450> them<00:09:39.850> also<00:09:40.370> improve<00:09:40.810> their,<00:09:41.250> their<00:09:41.369> efficiency.

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Um,<00:09:42.790> so<00:09:42.870> Tesla's<00:09:43.270> been<00:09:43.430> a,<00:09:43.810> you<00:09:43.830> know,<00:09:43.970> and<00:09:44.070> Elon<00:09:44.230> has<00:09:44.410> been<00:09:44.570> a<00:09:44.930> fanatic—<00:09:45.470> I'm<00:09:45.610> sorry,<00:09:45.810> fantastic,<00:09:46.590> uh,<00:09:47.470> I<00:09:47.471> would<00:09:47.670> say<00:09:47.870> kind<00:09:48.110> of<00:09:48.310> catalyst<00:09:48.830> for<00:09:49.070> the<00:09:49.190> industry.

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And<00:09:50.250> it's<00:09:50.530> really<00:09:50.770> also<00:09:51.110> kind<00:09:51.270> of<00:09:51.350> forced<00:09:51.650> other<00:09:51.950> OEMs<00:09:52.550> in<00:09:52.690> the,<00:09:52.850> in<00:09:53.050> the<00:09:53.130> industry<00:09:53.390> to<00:09:53.570> really<00:09:53.870> kind<00:09:54.250> of<00:09:54.686> embraced<00:09:55.264> the<00:09:55.345> electrification<00:09:57.032> charge<00:09:57.434> that's<00:09:57.675> going<00:09:57.980> on<00:09:58.157> today,<00:09:58.960> that<00:09:59.137> has<00:09:59.362> just<00:09:59.619> enabled,<00:10:00.390> you<00:10:00.470> know,<00:10:00.551> if<00:10:00.711> you<00:10:00.808> look<00:10:00.969> at<00:10:01.049> the<00:10:01.210> downstream<00:10:01.852> effect<00:10:02.816> and<00:10:02.961> what<00:10:03.138> that<00:10:03.347> has<00:10:03.459> enabled<00:10:03.941> for<00:10:04.021> the<00:10:04.182> industry,<00:10:04.648> whether<00:10:04.905> it's,<00:10:05.693> you<00:10:05.773> know,<00:10:05.934> again,<00:10:06.191> mining<00:10:06.528> of<00:10:06.592> materials,<00:10:07.315> recovery<00:10:07.894> of<00:10:08.039> materials,<00:10:09.083> thinking<00:10:09.485> about<00:10:09.726> being<00:10:10.031> more<00:10:10.208> sustainable.

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And<00:10:11.638> look,<00:10:12.120> I<00:10:12.200> always<00:10:12.634> step<00:10:13.004> back<00:10:13.277> and<00:10:13.437> say<00:10:13.887> like,<00:10:14.128> what<00:10:14.241> are<00:10:14.305> we<00:10:14.466> really<00:10:14.707> trying<00:10:14.948> to<00:10:15.012> accomplish<00:10:15.574> here,<00:10:15.735> right?

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We're<00:10:16.458> trying<00:10:16.731> to<00:10:16.812> reduce<00:10:17.262> our<00:10:17.342> carbon<00:10:17.904> footprint,<00:10:18.627> right?

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Whether<00:10:19.126> you<00:10:19.447> believe<00:10:20.170> in<00:10:20.876> climate<00:10:21.277> change<00:10:21.629> or<00:10:21.694> whatever,<00:10:22.655> we—<00:10:23.056> there<00:10:23.281> is<00:10:23.377> an<00:10:23.521> issue,<00:10:23.842> right?

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We've<00:10:24.162> got<00:10:24.338> some<00:10:24.499> challenges.

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There's<00:10:25.220> things<00:10:25.444> that<00:10:25.557> are<00:10:25.685> happening<00:10:26.166> globally<00:10:26.663> that<00:10:27.144> are<00:10:27.224> hard<00:10:27.544> to<00:10:27.624> deny.

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And<00:10:29.147> I<00:10:29.292> think,<00:10:29.708> you<00:10:29.804> know,<00:10:29.949> we<00:10:30.109> can<00:10:30.253> only<00:10:30.494> get<00:10:30.734> better<00:10:30.910> if<00:10:31.135> we<00:10:31.231> reduce<00:10:31.536> our<00:10:31.712> carbon<00:10:32.113> footprint.

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That's<00:10:32.674> pretty<00:10:32.850> scientifically<00:10:33.635> been<00:10:33.876> proven.

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So<00:10:34.998> I<00:10:35.158> think<00:10:35.639> he<00:10:35.799> has<00:10:36.024> really<00:10:36.264> been<00:10:36.376> a<00:10:36.505> catalyst<00:10:36.986> for<00:10:37.082> that.

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And<00:10:37.867> it's<00:10:38.284> got<00:10:38.444> a<00:10:38.460> lot<00:10:38.621> of<00:10:38.749> people's<00:10:39.021> attention<00:10:39.791> and<00:10:40.448> created<00:10:40.769> a<00:10:40.833> lot<00:10:41.009> of<00:10:41.073> jobs<00:10:41.474> and<00:10:41.570> a<00:10:41.634> lot<00:10:41.875> of,<00:10:42.051> you<00:10:42.131> know,<00:10:42.307> a<00:10:42.371> lot<00:10:42.548> of<00:10:42.676> revenue<00:10:43.397> and<00:10:43.894> profitability<00:10:44.359> for<00:10:44.407> a<00:10:44.439> lot<00:10:44.551> of<00:10:44.616> companies.

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What<00:10:46.138> does<00:10:46.363> a<00:10:46.459> typical<00:10:46.860> day<00:10:47.020> look<00:10:47.180> like<00:10:47.421> for<00:10:47.501> you?

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Yeah,<00:10:49.810> um,<00:10:50.570> it's,<00:10:50.910> it's<00:10:50.950> busy.

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I<00:10:51.491> tell<00:10:51.670> you,<00:10:51.990> my,<00:10:52.090> you<00:10:52.091> know,<00:10:52.490> when<00:10:52.510> I<00:10:52.670> typically,<00:10:52.930> I<00:10:53.150> wake<00:10:53.310> up<00:10:53.550> and,<00:10:53.830> um,<00:10:54.290> I<00:10:54.430> usually<00:10:54.730> do<00:10:55.110> some<00:10:55.290> form<00:10:55.530> of<00:10:55.730> exercise,<00:10:56.130> usually<00:10:56.310> it's<00:10:56.490> running,<00:10:56.750> uh,<00:10:57.130> just<00:10:57.150> to<00:10:57.270> kind<00:10:57.430> of<00:10:57.510> get<00:10:57.570> my<00:10:57.770> head<00:10:57.970> clear,<00:10:58.290> ready<00:10:58.530> to<00:10:58.690> go<00:10:58.830> for<00:10:59.010> the<00:10:59.110> day<00:10:59.330> and<00:10:59.430> get<00:10:59.610> my,<00:11:00.150> my<00:11:00.170> energy<00:11:00.350> level<00:11:00.610> up.

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Um,<00:11:01.890> I<00:11:01.970> do<00:11:02.170> spend<00:11:02.370> time,<00:11:02.710> you<00:11:02.830> know,<00:11:02.930> reading<00:11:03.150> industry<00:11:03.570> news,<00:11:03.970> kind<00:11:04.109> of<00:11:04.190> looking<00:11:04.350> at<00:11:04.570> some<00:11:04.750> of<00:11:04.790> the<00:11:04.910> microeconomic<00:11:05.490> or<00:11:05.610> macroeconomic<00:11:06.790> indicators<00:11:07.290> that<00:11:07.490> are<00:11:07.630> out<00:11:07.790> there<00:11:07.910> just<00:11:08.090> to<00:11:08.330> really<00:11:08.590> understand<00:11:09.010> the<00:11:09.170> industry.

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We're<00:11:09.750> in<00:11:09.950> a,<00:11:10.430> you<00:11:10.630> know,<00:11:10.830> battery<00:11:11.110> recycling<00:11:11.650> industry<00:11:11.990> which<00:11:12.190> has<00:11:12.510> a<00:11:12.670> lot<00:11:12.750> of<00:11:12.910> metal,<00:11:13.650> metals<00:11:13.810> and<00:11:14.230> mining<00:11:14.610> and<00:11:14.750> things<00:11:14.890> like<00:11:15.090> that<00:11:15.230> in<00:11:15.370> it<00:11:15.510> as<00:11:15.650> well.

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So<00:11:15.950> we're<00:11:16.528> I'm<00:11:16.672> constantly<00:11:17.138> reading<00:11:17.475> news<00:11:17.780> about<00:11:17.956> what's<00:11:18.181> going<00:11:18.422> on<00:11:18.662> with<00:11:18.855> some<00:11:19.063> of<00:11:19.096> our<00:11:19.240> customers<00:11:19.882> or<00:11:20.508> even<00:11:20.684> competitors,<00:11:21.310> things<00:11:21.471> like<00:11:21.647> that.

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I<00:11:22.851> have<00:11:23.091> two<00:11:23.396> teenage<00:11:23.733> daughters,<00:11:24.054> so<00:11:24.680> I'm<00:11:25.242> always<00:11:25.418> making<00:11:25.659> sure<00:11:25.820> they're<00:11:26.060> getting<00:11:26.365> off<00:11:26.526> to<00:11:26.558> school<00:11:26.798> and<00:11:26.943> all<00:11:27.039> that<00:11:27.119> kind<00:11:27.344> of<00:11:27.408> fun<00:11:27.585> stuff.

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But<00:11:29.013> once<00:11:29.254> my<00:11:29.414> work<00:11:29.671> starts,<00:11:30.313> my<00:11:30.698> workday<00:11:31.035> really<00:11:31.196> starts,<00:11:31.677> it's<00:11:32.142> really<00:11:33.025> trying<00:11:33.282> to<00:11:33.378> stay<00:11:33.747> focused<00:11:34.309> on<00:11:35.031> what<00:11:35.224> are<00:11:35.352> the<00:11:35.448> key<00:11:35.689> things<00:11:36.090> that<00:11:36.636> are,<00:11:37.197> I<00:11:37.294> say,<00:11:37.534> moving<00:11:37.839> the<00:11:37.936> needle<00:11:38.257> for<00:11:38.738> our<00:11:38.898> company.

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How<00:11:40.423> are<00:11:40.567> we<00:11:40.728> making<00:11:41.161> Service<00:11:41.530> Solutions<00:11:42.028> a<00:11:42.108> better<00:11:42.413> place<00:11:42.670> to<00:11:42.894> work?

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How<00:11:44.017> are<00:11:44.178> we<00:11:44.274> attracting<00:11:44.980> the<00:11:45.076> best<00:11:45.381> talent?

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Because<00:11:46.199> you<00:11:46.279> can't<00:11:46.680> do<00:11:46.985> anything<00:11:47.402> without<00:11:48.108> talent.

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And<00:11:49.729> making<00:11:50.033> sure<00:11:50.226> that<00:11:50.370> we're<00:11:50.595> focused<00:11:50.996> on<00:11:51.076> the<00:11:51.172> things<00:11:51.477> about<00:11:51.718> developing<00:11:52.199> our<00:11:52.295> talent<00:11:52.937> and<00:11:53.097> retaining<00:11:53.643> them,<00:11:53.819> right?

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So,<00:11:54.926> you<00:11:54.958> know,<00:11:55.247> a<00:11:55.263> lot<00:11:55.504> of<00:11:55.584> my<00:11:55.744> time<00:11:56.049> is<00:11:56.097> spent<00:11:56.450> on<00:11:56.611> people<00:11:57.333> and<00:11:57.509> ensuring<00:11:58.231> that,<00:11:58.696> you<00:11:58.728> know,<00:11:58.873> we<00:11:59.017> have<00:11:59.194> the<00:11:59.258> right<00:11:59.498> people<00:11:59.739> in<00:11:59.771> our<00:11:59.835> organization<00:12:01.022> and<00:12:01.103> also<00:12:01.424> that<00:12:01.520> we're<00:12:01.664> providing<00:12:02.145> development<00:12:02.546> opportunities<00:12:03.108> for<00:12:03.156> them.

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So<00:12:03.461> they<00:12:03.589> want<00:12:03.734> to<00:12:03.766> stay,<00:12:04.648> you<00:12:04.744> know,<00:12:04.889> working<00:12:05.210> at<00:12:05.290> ServiceSolutions<00:12:06.060> for<00:12:06.493> a<00:12:06.573> really<00:12:06.814> long<00:12:07.054> time.

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So<00:12:08.258> I<00:12:08.322> would<00:12:08.434> say<00:12:08.659> 50%<00:12:09.140> of<00:12:09.284> my<00:12:09.461> day<00:12:09.637> is<00:12:09.782> thinking<00:12:10.086> about<00:12:10.584> what<00:12:10.744> are<00:12:10.808> we<00:12:10.905> doing<00:12:11.145> as<00:12:11.290> an<00:12:11.386> organization,<00:12:12.348> building<00:12:12.653> our<00:12:12.894> culture,<00:12:13.937> The<00:12:14.033> other<00:12:14.194> 50%<00:12:15.238> are<00:12:15.382> really,<00:12:15.864> you<00:12:15.896> know,<00:12:15.976> some<00:12:16.281> things<00:12:16.522> around<00:12:16.843> like,<00:12:17.469> you<00:12:17.502> know,<00:12:17.566> we<00:12:17.630> got<00:12:17.742> a<00:12:17.807> big<00:12:18.047> expansion<00:12:18.529> project,<00:12:18.882> like<00:12:19.171> what<00:12:19.284> do<00:12:19.396> I<00:12:19.428> need<00:12:19.637> to<00:12:19.717> be<00:12:19.814> doing<00:12:20.055> to<00:12:20.135> help<00:12:20.360> accelerate<00:12:21.002> that?

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What<00:12:21.435> are<00:12:21.500> some<00:12:21.724> roadblocks<00:12:22.848> that<00:12:22.929> I<00:12:23.025> can<00:12:23.170> help<00:12:23.426> move<00:12:23.587> for<00:12:23.683> my<00:12:23.828> teams<00:12:24.245> to<00:12:24.390> be,<00:12:24.631> to<00:12:24.791> be<00:12:24.888> successful?

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Can<00:12:26.381> you<00:12:26.413> tell<00:12:26.622> me<00:12:26.654> a<00:12:26.718> little<00:12:26.879> bit<00:12:27.039> more<00:12:27.184> about<00:12:27.360> like<00:12:27.585> how<00:12:27.906> you<00:12:28.003> decide<00:12:28.404> to<00:12:28.468> spend<00:12:28.741> your<00:12:28.886> time<00:12:29.223> each<00:12:29.448> day?

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Because<00:12:29.865> as<00:12:29.945> CEO,<00:12:30.331> there's<00:12:30.507> so<00:12:30.652> many<00:12:30.877> things<00:12:31.053> that<00:12:31.150> are<00:12:31.278> being<00:12:31.519> thrown<00:12:31.760> at<00:12:31.920> you,<00:12:32.177> of<00:12:32.338> course,<00:12:32.884> right?

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And<00:12:33.863> you've<00:12:34.088> got<00:12:34.216> to<00:12:34.281> prioritize<00:12:35.549> where<00:12:35.774> you<00:12:35.870> should<00:12:36.111> be<00:12:36.207> spending<00:12:36.657> your<00:12:36.834> time.

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So<00:12:37.380> how<00:12:37.476> do<00:12:37.556> you<00:12:37.717> make<00:12:38.022> those<00:12:38.279> decisions?

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Yeah,<00:12:40.908> it's<00:12:41.325> tough.

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It<00:12:42.046> really<00:12:42.350> is<00:12:42.463> a<00:12:42.527> tough,<00:12:42.927> tough<00:12:43.248> time<00:12:43.568> because<00:12:43.905> again,<00:12:44.353> the,<00:12:44.754> you<00:12:44.850> know,<00:12:45.091> in<00:12:45.235> this<00:12:45.555> role,<00:12:45.956> right,<00:12:46.196> you're<00:12:46.356> always<00:12:46.613> being<00:12:46.933> looked<00:12:47.094> to<00:12:47.254> to<00:12:47.414> answer,<00:12:48.119> you<00:12:48.151> know,<00:12:48.295> answer<00:12:48.616> challenges<00:12:49.097> or<00:12:49.241> problems,<00:12:49.657> or<00:12:49.882> they<00:12:49.978> want<00:12:50.202> you<00:12:50.250> to<00:12:50.298> solve<00:12:50.555> a<00:12:50.683> problem<00:12:50.939> typically.

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And<00:12:52.462> it's<00:12:52.846> one<00:12:53.006> of<00:12:53.103> the<00:12:53.167> things<00:12:53.359> that<00:12:53.487> I've,<00:12:53.824> you<00:12:53.904> know,<00:12:53.968> I've<00:12:54.160> noticed<00:12:54.689> as<00:12:54.849> I've<00:12:54.945> transitioned<00:12:55.570> into<00:12:55.746> a<00:12:55.762> CEO<00:12:56.291> role<00:12:56.468> over<00:12:56.548> the<00:12:56.628> last<00:12:56.868> few<00:12:57.028> years<00:12:57.653> is,<00:12:58.535> you<00:12:58.567> know,<00:12:59.015> everybody,<00:12:59.977> you<00:13:00.057> have<00:13:00.217> to<00:13:00.313> pay<00:13:00.474> attention<00:13:00.954> really<00:13:01.275> specifically<00:13:01.916> with<00:13:02.140> everybody<00:13:02.557> that's<00:13:02.717> talking<00:13:02.957> to<00:13:03.021> you<00:13:03.117> because<00:13:03.438> they've<00:13:03.823> got<00:13:03.935> a<00:13:03.999> specific<00:13:04.624> ask<00:13:04.960> for<00:13:05.024> the<00:13:05.104> CEO.

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Or<00:13:06.163> they<00:13:06.387> want,<00:13:06.724> you<00:13:06.821> know,<00:13:07.029> you<00:13:07.126> to<00:13:07.190> make<00:13:07.382> a<00:13:07.430> decision<00:13:07.848> on<00:13:07.928> certain<00:13:08.249> things.

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And<00:13:09.212> really,<00:13:09.758> you<00:13:09.790> know,<00:13:09.918> I<00:13:10.014> can<00:13:10.239> get—<00:13:10.416> it's<00:13:10.560> easy<00:13:10.753> to<00:13:10.897> get<00:13:11.042> distracted<00:13:11.443> because<00:13:11.619> there's<00:13:11.796> a<00:13:11.940> lot<00:13:12.165> of<00:13:12.197> stuff<00:13:12.566> going<00:13:12.807> on.

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The<00:13:13.706> one<00:13:14.027> thing<00:13:14.348> that<00:13:14.492> I<00:13:14.653> think<00:13:14.813> that<00:13:14.974> helps<00:13:15.391> me<00:13:15.551> the<00:13:15.632> most,<00:13:16.418> and<00:13:16.579> I've<00:13:16.819> reinforced<00:13:17.317> this<00:13:17.477> with<00:13:17.622> my<00:13:17.798> leadership<00:13:18.199> team<00:13:18.424> because<00:13:18.681> it<00:13:18.761> has<00:13:18.986> to<00:13:19.146> transmit<00:13:19.564> down<00:13:19.740> to<00:13:19.804> the<00:13:19.885> organization,<00:13:21.153> is<00:13:21.891> enabling<00:13:22.356> my<00:13:22.533> team<00:13:23.175> to<00:13:23.303> make<00:13:23.528> decisions,<00:13:24.362> right?

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Every<00:13:25.502> decision<00:13:26.545> better<00:13:26.786> not<00:13:26.946> flow<00:13:27.171> up<00:13:27.348> to<00:13:27.428> me<00:13:27.652> because<00:13:27.893> that's<00:13:28.070> not<00:13:28.230> my<00:13:28.391> job<00:13:28.712> as<00:13:28.792> a<00:13:28.808> CEO<00:13:29.193> to<00:13:29.289> make<00:13:29.498> all<00:13:29.594> the<00:13:29.691> decisions<00:13:30.140> for<00:13:30.236> everyone,<00:13:30.557> right?

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I<00:13:31.360> think<00:13:31.681> enabling<00:13:32.162> your<00:13:32.323> leadership<00:13:32.804> team,<00:13:33.029> enabling<00:13:33.366> my<00:13:33.591> leadership<00:13:33.944> team<00:13:34.168> to<00:13:34.249> make<00:13:34.473> decisions<00:13:35.180> We<00:13:35.380> kind<00:13:35.580> of<00:13:35.720> call<00:13:35.920> it<00:13:36.120> lean<00:13:36.220> decision-making.

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If<00:13:37.720> we<00:13:37.880> have<00:13:38.060> more<00:13:38.220> than<00:13:38.360> 2<00:13:38.560> meetings<00:13:38.820> on<00:13:39.040> a<00:13:39.140> topic,<00:13:39.500> we're<00:13:39.600> wasting<00:13:39.840> somebody's<00:13:40.460> time.

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You<00:13:41.641> know,<00:13:41.860> let's<00:13:42.200> use<00:13:42.400> lean<00:13:42.660> decision-making.

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Let's<00:13:43.500> make<00:13:43.640> sure<00:13:43.820> people<00:13:44.020> are<00:13:44.160> empowered<00:13:44.880> to<00:13:45.300> make<00:13:45.460> those<00:13:45.720> decisions,<00:13:46.340> held<00:13:46.440> accountable<00:13:46.820> to<00:13:47.040> make<00:13:47.100> those<00:13:47.320> decisions.

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That<00:13:48.800> takes<00:13:49.020> a<00:13:49.200> little<00:13:49.380> bit<00:13:49.500> of<00:13:49.580> the<00:13:49.620> burden<00:13:49.860> off<00:13:50.080> me<00:13:50.260> and<00:13:50.400> hopefully<00:13:50.640> off<00:13:50.920> my<00:13:51.320> leadership<00:13:51.820> team<00:13:52.100> as<00:13:52.300> well.

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But<00:13:53.200> in<00:13:53.340> doing<00:13:53.580> that,<00:13:54.520> you<00:13:54.700> kind<00:13:54.880> of<00:13:55.060> free<00:13:55.320> your<00:13:55.520> team<00:13:55.820> to<00:13:56.180> do<00:13:56.400> their<00:13:56.640> job,<00:13:57.160> right?

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And<00:13:58.560> that's<00:13:58.860> the<00:13:59.260> old<00:13:59.580> cliché<00:13:59.880> of<00:14:00.040> not<00:14:00.140> trying<00:14:00.380> to<00:14:00.580> micromanage,<00:14:01.160> right?

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It's<00:14:01.400> just<00:14:01.520> allowing<00:14:01.900> your<00:14:02.120> leaders<00:14:02.400> to<00:14:02.600> do<00:14:02.740> their<00:14:02.960> job<00:14:03.896> And<00:14:04.393> really,<00:14:04.891> I<00:14:04.939> always<00:14:05.259> look<00:14:05.420> at<00:14:05.532> it,<00:14:05.837> my<00:14:06.141> role<00:14:06.542> is<00:14:06.639> to<00:14:06.783> make<00:14:06.975> sure<00:14:07.200> that<00:14:07.312> my<00:14:07.521> team<00:14:07.825> has<00:14:08.146> the<00:14:09.028> resources,<00:14:09.686> whether<00:14:09.926> it's<00:14:10.071> capital<00:14:10.488> or<00:14:10.648> people,<00:14:11.610> to<00:14:11.771> do<00:14:12.011> their<00:14:12.171> job<00:14:12.412> successfully.

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Because<00:14:13.390> if<00:14:13.535> they're<00:14:13.695> successful,<00:14:14.818> then<00:14:15.379> usually<00:14:15.636> I'm<00:14:15.860> successful,<00:14:16.502> right?

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Yeah.

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I<00:14:18.410> get<00:14:18.570> the<00:14:18.651> sense<00:14:18.971> that<00:14:19.212> you<00:14:19.677> have<00:14:20.206> some<00:14:20.431> structure<00:14:20.832> to<00:14:20.992> your<00:14:21.136> meetings<00:14:21.489> so<00:14:21.633> you're<00:14:22.099> not<00:14:22.596> wasting<00:14:22.997> any<00:14:23.157> time.

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What<00:14:23.798> are<00:14:23.911> meetings<00:14:24.312> like?

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Yeah,<00:14:26.605> very—<00:14:27.070> they're<00:14:27.567> very<00:14:27.728> structured.

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There<00:14:28.930> are<00:14:29.011> some<00:14:29.251> times<00:14:29.556> where<00:14:29.893> we<00:14:30.037> get<00:14:30.213> a<00:14:30.278> little<00:14:30.438> bit<00:14:30.518> off<00:14:30.694> topic<00:14:31.079> just<00:14:31.240> because<00:14:31.480> we've<00:14:31.577> got<00:14:31.737> a<00:14:31.817> specific<00:14:32.298> thing<00:14:32.459> we've<00:14:32.603> got<00:14:32.699> to<00:14:32.860> go<00:14:33.100> through,<00:14:33.341> but<00:14:33.980> Quite<00:14:34.530> honestly,<00:14:35.090> our<00:14:35.390> meetings<00:14:35.610> start<00:14:35.890> every<00:14:36.130> day,<00:14:36.470> when<00:14:36.970> we<00:14:37.090> have<00:14:37.290> a<00:14:37.410> meeting,<00:14:37.729> our<00:14:37.750> leadership<00:14:38.030> team,<00:14:38.230> they<00:14:38.370> start<00:14:38.590> with<00:14:38.710> a<00:14:38.950> safety<00:14:39.110> minute<00:14:39.870> because<00:14:40.150> we<00:14:40.310> really<00:14:40.610> want<00:14:40.770> to<00:14:40.830> make<00:14:41.010> sure<00:14:41.190> that<00:14:41.470> that<00:14:41.950> culture<00:14:42.510> of<00:14:42.850> safety<00:14:43.210> in<00:14:43.370> our<00:14:43.790> workplace,<00:14:44.370> because<00:14:44.550> we<00:14:45.810> deal<00:14:45.970> with<00:14:46.130> processing<00:14:46.670> hazardous<00:14:47.390> materials,<00:14:47.890> right?

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And<00:14:48.450> we<00:14:48.610> got<00:14:48.710> to<00:14:48.850> be<00:14:48.970> safe.

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So<00:14:49.890> we<00:14:49.949> make<00:14:50.210> sure<00:14:50.350> that<00:14:50.890> that's<00:14:51.050> reinforced<00:14:51.450> as<00:14:51.770> part<00:14:51.910> of<00:14:51.990> our<00:14:52.210> culture.

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So<00:14:52.650> we<00:14:52.750> start<00:14:52.990> each<00:14:53.190> meeting<00:14:53.370> with<00:14:53.490> the<00:14:53.670> safety<00:14:53.870> minute,<00:14:54.450> but<00:14:54.690> we<00:14:54.850> have<00:14:55.030> a<00:14:55.170> very<00:14:55.370> specific<00:14:55.830> agenda<00:14:56.290> on<00:14:56.550> things<00:14:56.770> that<00:14:56.910> we're<00:14:57.070> going<00:14:57.090> to<00:14:57.270> cover,<00:14:58.220> very<00:14:58.770> specific<00:14:59.190> outcomes<00:14:59.750> that<00:14:59.930> we're<00:15:00.090> trying<00:15:00.310> to<00:15:00.510> achieve.

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And<00:15:00.850> it's<00:15:00.990> not<00:15:01.270> just<00:15:01.670> an<00:15:01.870> update<00:15:02.130> on<00:15:02.310> what's<00:15:02.550> going<00:15:02.770> on<00:15:03.170> and<00:15:03.270> what<00:15:03.690> activities<00:15:03.710> people<00:15:03.730> are<00:15:03.750> working<00:15:03.770> on.

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It's<00:15:06.192> specifically,<00:15:07.406> here's<00:15:07.811> where<00:15:07.973> I<00:15:08.006> need<00:15:08.297> help<00:15:08.556> from<00:15:08.718> my<00:15:08.880> leadership<00:15:09.366> team<00:15:09.609> or<00:15:09.690> my<00:15:09.852> peers<00:15:10.808> on<00:15:11.164> solving<00:15:11.634> a<00:15:11.715> problem,<00:15:12.184> or<00:15:12.346> here's<00:15:12.605> what's<00:15:12.848> going<00:15:13.237> on<00:15:13.415> that's<00:15:13.577> going<00:15:13.723> to<00:15:13.820> impact<00:15:14.711> the<00:15:14.760> company,<00:15:15.196> right?

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So<00:15:15.502> we<00:15:15.680> really<00:15:16.100> specifically<00:15:16.794> talk<00:15:17.069> about<00:15:17.359> things<00:15:18.732> and<00:15:19.055> honestly,<00:15:19.717> Clint,<00:15:19.959> it's<00:15:20.428> really<00:15:20.686> focused<00:15:21.073> on<00:15:21.558> probably<00:15:22.058> the<00:15:22.139> top<00:15:22.462> 3<00:15:22.608> priorities<00:15:23.027> in<00:15:23.092> our<00:15:23.189> company<00:15:23.823> that<00:15:23.921> are,<00:15:24.559> you<00:15:24.608> know,<00:15:24.673> that<00:15:24.967> critical<00:15:25.294> for<00:15:25.458> the<00:15:25.556> year.

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What<00:15:27.420> do<00:15:27.501> you<00:15:27.600> like<00:15:27.779> to<00:15:27.992> read?

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You<00:15:30.535> know,<00:15:30.680> I<00:15:30.761> like<00:15:31.004> to<00:15:31.085> read<00:15:31.230> a<00:15:31.246> lot<00:15:31.424> of<00:15:31.489> leadership<00:15:31.974> books.

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I<00:15:32.524> get<00:15:32.718> teased<00:15:33.025> a<00:15:33.089> lot<00:15:33.203> because<00:15:33.494> I've<00:15:33.655> got<00:15:34.060> a<00:15:34.092> stack<00:15:34.480> of<00:15:34.561> books<00:15:34.625> in<00:15:34.658> my<00:15:34.706> office<00:15:34.787> that<00:15:34.917> kind<00:15:35.046> of<00:15:35.127> changes<00:15:35.337> every<00:15:35.450> couple<00:15:38.480> months.

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And<00:15:38.981> it's,<00:15:39.280> you<00:15:39.340> know,<00:15:39.600> it's<00:15:39.960> a,<00:15:40.320> it's<00:15:40.780> kind<00:15:40.940> of<00:15:41.000> a<00:15:41.140> combination<00:15:41.580> of<00:15:41.800> just<00:15:41.980> different<00:15:42.200> things<00:15:42.400> that<00:15:42.560> I<00:15:42.620> pick<00:15:42.860> up.

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There's<00:15:43.240> a<00:15:43.500> ton<00:15:43.740> of<00:15:43.900> leadership<00:15:44.100> books<00:15:44.340> out<00:15:44.520> there,<00:15:45.560> but<00:15:45.640> it's<00:15:45.800> a<00:15:45.880> lot<00:15:46.000> of<00:15:46.260> things<00:15:46.261> that<00:15:46.440> I<00:15:46.520> pick<00:15:46.600> up,<00:15:47.140> just<00:15:47.160> really<00:15:47.720> anecdotal<00:15:48.480> things<00:15:48.700> that<00:15:48.900> I<00:15:48.980> can<00:15:49.220> read.

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You<00:15:50.280> know,<00:15:50.500> some<00:15:50.560> of<00:15:50.640> these<00:15:50.780> books<00:15:51.000> are<00:15:51.200> 300<00:15:51.560> pages.

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I<00:15:52.180> promise<00:15:52.500> you,<00:15:52.800> I<00:15:52.801> probably<00:15:52.980> don't<00:15:53.100> read<00:15:53.280> all<00:15:53.480> 300<00:15:53.860> pages<00:15:54.120> of<00:15:54.360> them.

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I<00:15:54.681> just<00:15:54.860> skim<00:15:55.080> through<00:15:55.340> and,<00:15:55.580> you<00:15:55.920> know,<00:15:56.200> find<00:15:56.300> little<00:15:56.520> tidbits<00:15:56.920> there<00:15:57.100> that<00:15:57.240> I<00:15:57.380> think<00:15:57.540> are<00:15:57.680> relevant.

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A<00:15:59.360> lot<00:15:59.480> of<00:15:59.600> them<00:15:59.700> are<00:15:59.920> situational.

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Like<00:16:00.880> I<00:16:01.020> look<00:16:01.220> at<00:16:01.380> the<00:16:01.440> evolution<00:16:01.920> of<00:16:02.120> our<00:16:02.340> company<00:16:02.720> and<00:16:03.150> kind<00:16:03.470> of<00:16:03.550> where<00:16:03.770> we're<00:16:03.930> at<00:16:04.110> in<00:16:04.230> that<00:16:04.370> journey<00:16:04.670> of<00:16:04.850> building<00:16:05.110> our<00:16:05.350> culture,<00:16:06.410> building<00:16:06.790> our<00:16:07.010> leadership<00:16:07.410> team,<00:16:07.790> things<00:16:07.990> like<00:16:08.250> that.

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And<00:16:08.690> what<00:16:08.910> are<00:16:09.130> things<00:16:09.430> that<00:16:09.690> we<00:16:09.890> need<00:16:10.030> to<00:16:10.170> be<00:16:10.730> kind<00:16:10.950> of<00:16:11.070> focused<00:16:11.410> on?

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You<00:16:11.870> know,<00:16:11.990> there's<00:16:12.090> a<00:16:12.450> lot<00:16:12.610> of<00:16:12.690> books<00:16:12.890> pulling<00:16:13.210> together.

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It's<00:16:13.970> one<00:16:14.110> thing<00:16:14.290> that<00:16:14.450> I<00:16:14.570> read,<00:16:15.090> my<00:16:15.250> favorite,<00:16:15.990> one<00:16:16.210> of<00:16:16.290> my<00:16:16.430> favorite<00:16:16.730> books<00:16:17.030> that<00:16:17.250> kind<00:16:17.450> of<00:16:17.510> applies,<00:16:18.130> I<00:16:18.270> think,<00:16:18.490> all<00:16:18.730> the<00:16:18.930> time<00:16:19.190> is,<00:16:20.070> you<00:16:20.090> know,<00:16:20.770> Great<00:16:21.010> Leaders<00:16:21.290> Make<00:16:21.590> Sure<00:16:21.770> Monday<00:16:22.090> Mornings<00:16:22.590> Don't<00:16:22.730> Suck.

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I'm<00:16:24.090> sure<00:16:24.210> you've<00:16:24.430> heard<00:16:24.530> of<00:16:24.650> that<00:16:24.830> book.

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It's<00:16:25.310> a<00:16:25.710> great<00:16:25.910> book.

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It<00:16:26.371> takes<00:16:26.550> like<00:16:26.850> 30<00:16:27.090> minutes<00:16:27.350> to<00:16:27.610> read.

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And<00:16:28.930> I<00:16:29.070> like,<00:16:29.470> I<00:16:29.471> don't<00:16:29.570> have<00:16:29.710> any<00:16:29.850> affiliation<00:16:30.390> with<00:16:30.550> the<00:16:30.710> author<00:16:30.950> like<00:16:31.170> that.

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It's<00:16:31.490> just<00:16:31.630> a<00:16:31.790> really<00:16:31.990> good<00:16:32.170> book<00:16:32.390> because<00:16:32.550> there's<00:16:32.750> some<00:16:32.950> really<00:16:33.783> basic<00:16:34.250> principles<00:16:34.748> in<00:16:34.829> there<00:16:34.990> as<00:16:35.134> a<00:16:35.231> leader<00:16:35.633> that,<00:16:36.824> you<00:16:36.856> know,<00:16:36.984> you<00:16:37.081> kind<00:16:37.258> of,<00:16:37.338> if<00:16:37.467> you<00:16:37.628> hold<00:16:37.885> true<00:16:38.127> to<00:16:38.191> some<00:16:38.384> of<00:16:38.448> those<00:16:38.690> things,<00:16:38.947> your<00:16:39.092> company's<00:16:39.510> gonna<00:16:39.736> be<00:16:39.816> in<00:16:39.961> much<00:16:40.202> better<00:16:40.363> shape.

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Yeah.

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Yeah.

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That<00:16:42.675> is<00:16:42.772> a<00:16:42.918> great<00:16:43.095> book.

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How<00:16:43.500> do<00:16:43.580> you<00:16:43.742> define<00:16:44.696> culture<00:16:45.278> inside<00:16:45.618> of<00:16:45.747> your<00:16:45.909> company?

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Yeah.

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Culture<00:16:48.649> is,<00:16:48.730> that's<00:16:48.973> a<00:16:49.038> great<00:16:49.281> question.

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And<00:16:50.430> culture<00:16:50.835> is<00:16:50.997> extremely<00:16:51.645> important.

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You<00:16:52.309> know,<00:16:52.519> we're<00:16:53.102> a<00:16:53.248> company<00:16:53.588> that's<00:16:53.976> rapidly<00:16:54.478> growing<00:16:55.271> and,<00:16:56.097> you<00:16:56.178> know,<00:16:56.971> the<00:16:57.133> old<00:16:57.230> cliché<00:16:57.797> of,<00:16:58.104> you<00:16:58.137> know,<00:16:58.752> culture<00:16:59.075> eats<00:16:59.237> strategy<00:16:59.739> for<00:16:59.885> lunch.

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I<00:17:00.775> firmly<00:17:01.277> believe<00:17:01.520> that<00:17:01.762> because<00:17:02.005> I've<00:17:02.102> seen<00:17:02.345> that<00:17:02.491> happen<00:17:02.895> throughout<00:17:03.138> my<00:17:03.219> career.

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And<00:17:04.688> other<00:17:04.929> companies<00:17:05.331> I've<00:17:05.507> been,<00:17:05.684> if<00:17:05.893> you<00:17:05.989> can<00:17:06.133> have<00:17:06.246> a<00:17:06.310> great<00:17:06.551> strategy,<00:17:07.113> but<00:17:07.209> if<00:17:07.338> you<00:17:07.434> don't<00:17:07.659> have<00:17:07.771> the<00:17:07.900> right<00:17:08.141> culture,<00:17:09.120> you'll<00:17:09.281> never<00:17:09.602> be<00:17:09.762> able<00:17:09.987> to,<00:17:10.324> one,<00:17:10.645> execute<00:17:11.127> that<00:17:11.223> strategy.

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And<00:17:11.946> two,<00:17:12.331> it<00:17:12.412> can<00:17:12.652> be,<00:17:12.958> you<00:17:12.990> know,<00:17:13.118> it<00:17:13.198> can<00:17:13.391> sometimes<00:17:13.857> be<00:17:14.001> toxic.

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And,<00:17:15.864> you<00:17:15.960> know,<00:17:16.089> when<00:17:16.185> we<00:17:16.329> define<00:17:16.811> culture,<00:17:17.293> we<00:17:17.453> think<00:17:17.630> about<00:17:17.791> our<00:17:17.935> core<00:17:18.192> values,<00:17:19.300> right?

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Which<00:17:19.733> is<00:17:19.878> really<00:17:20.022> important.

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We<00:17:20.520> think<00:17:20.697> about<00:17:21.002> the<00:17:21.162> people<00:17:21.484> we<00:17:21.628> hire<00:17:22.270> and<00:17:22.672> how<00:17:22.945> they<00:17:23.234> collaborate<00:17:23.715> and<00:17:23.796> how<00:17:23.892> they<00:17:24.117> work<00:17:24.277> together.

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There's<00:17:26.060> the<00:17:26.301> what<00:17:26.541> you<00:17:26.702> get<00:17:26.863> done,<00:17:27.184> but<00:17:27.264> there's<00:17:27.505> also<00:17:27.826> the<00:17:28.051> how<00:17:28.452> you<00:17:28.613> do<00:17:28.789> that.

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And<00:17:29.688> if<00:17:29.817> you<00:17:29.977> leave<00:17:30.170> a<00:17:30.234> lot<00:17:30.491> of<00:17:30.940> bodies,<00:17:31.438> you<00:17:31.518> know,<00:17:31.839> through<00:17:32.305> the<00:17:32.401> process<00:17:32.802> of<00:17:32.963> getting<00:17:33.268> all<00:17:33.428> the<00:17:33.509> results<00:17:33.926> done,<00:17:34.086> that's<00:17:34.311> really<00:17:34.568> not<00:17:34.744> a<00:17:35.049> good<00:17:35.226> environment.

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So<00:17:36.976> we<00:17:37.136> really<00:17:37.377> like<00:17:37.618> to<00:17:37.778> focus<00:17:38.163> on<00:17:38.420> making<00:17:38.725> sure<00:17:38.982> that<00:17:39.030> we<00:17:39.062> hire<00:17:39.303> people<00:17:39.608> that<00:17:39.704> want<00:17:39.865> to<00:17:39.929> be<00:17:40.025> collaborative.

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They<00:17:41.550> want<00:17:41.775> to<00:17:42.417> really<00:17:42.738> work<00:17:42.914> together,<00:17:43.380> roll<00:17:43.540> up<00:17:43.637> their<00:17:43.733> sleeves<00:17:44.118> and<00:17:44.263> work<00:17:44.359> together.

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It's<00:17:45.482> not<00:17:45.787> a,<00:17:46.205> you<00:17:46.301> know,<00:17:46.590> I<00:17:46.670> use<00:17:46.847> the<00:17:46.911> word<00:17:47.088> servant<00:17:47.473> leadership.

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I<00:17:48.131> mean,<00:17:48.291> I<00:17:48.372> try<00:17:48.612> to<00:17:48.933> emulate<00:17:49.656> that<00:17:49.880> myself<00:17:50.298> as<00:17:50.442> well<00:17:50.619> as<00:17:50.779> the<00:17:50.859> leadership<00:17:51.325> that<00:17:51.502> leaders<00:17:51.823> that<00:17:51.967> I<00:17:51.983> hire<00:17:53.010> have<00:17:53.187> to<00:17:53.267> kind<00:17:53.428> of<00:17:53.492> have<00:17:53.733> that<00:17:53.893> leadership<00:17:54.246> style<00:17:54.792> as<00:17:54.936> well<00:17:55.129> in<00:17:55.177> place.

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And<00:17:55.498> that<00:17:55.755> really<00:17:56.140> helps<00:17:56.381> to<00:17:56.558> foster<00:17:56.959> the<00:17:57.119> culture<00:17:58.000> in<00:17:58.450> the<00:17:58.590> environment<00:17:59.050> that<00:17:59.270> we're<00:17:59.510> trying<00:17:59.750> to<00:17:59.890> build<00:18:00.070> here<00:18:00.250> at<00:18:00.470> ServiceSolutions.

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What<00:18:02.110> are<00:18:02.250> your<00:18:02.490> company's<00:18:02.950> values<00:18:03.330> and<00:18:04.030> how<00:18:04.250> did<00:18:04.410> you<00:18:04.530> come<00:18:04.650> up<00:18:04.830> with<00:18:04.950> them?

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Yeah,<00:18:06.510> that's<00:18:06.670> a<00:18:06.870> great<00:18:07.070> question.

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And,<00:18:07.910> you<00:18:07.911> know,<00:18:08.190> it's<00:18:08.530> interesting<00:18:08.870> because<00:18:09.030> when<00:18:09.170> you<00:18:09.290> go<00:18:09.470> through<00:18:09.670> the<00:18:09.730> exercise<00:18:10.290> of<00:18:10.490> building<00:18:10.830> your<00:18:11.150> core<00:18:11.330> values<00:18:11.750> for<00:18:11.990> a<00:18:12.230> company,<00:18:13.590> I've<00:18:13.730> done<00:18:13.830> it<00:18:14.029> a<00:18:14.090> couple<00:18:14.270> of<00:18:14.490> times<00:18:14.690> actually<00:18:15.090> in<00:18:15.270> the<00:18:15.290> last<00:18:15.470> company<00:18:15.670> I<00:18:15.750> was<00:18:15.830> in<00:18:15.990> and<00:18:16.230> this<00:18:16.410> company,<00:18:17.290> you<00:18:17.310> know,<00:18:17.490> initially<00:18:17.710> it's<00:18:17.930> like,<00:18:18.390> oh<00:18:18.391> my<00:18:18.490> gosh,<00:18:18.730> I<00:18:18.850> can't<00:18:19.050> believe<00:18:19.170> we<00:18:19.290> got<00:18:19.370> to<00:18:19.510> spend<00:18:19.590> time<00:18:19.830> on<00:18:20.010> coming<00:18:20.170> up<00:18:20.330> with<00:18:20.470> core<00:18:20.630> values.

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And<00:18:21.210> people<00:18:21.410> get,<00:18:21.790> you<00:18:21.870> know,<00:18:22.030> they<00:18:22.070> get<00:18:22.190> bored<00:18:22.450> a<00:18:22.550> little<00:18:22.750> bit<00:18:22.910> initially<00:18:23.230> because<00:18:23.430> they<00:18:23.550> don't<00:18:23.690> really<00:18:23.890> understand<00:18:24.310> it.

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Um,<00:18:25.669> but<00:18:25.830> every<00:18:26.006> time<00:18:26.247> I've<00:18:26.488> done<00:18:26.729> this,<00:18:27.596> you<00:18:27.676> know,<00:18:27.756> I<00:18:27.933> look<00:18:28.158> back<00:18:28.495> 1<00:18:28.720> year<00:18:28.880> later,<00:18:29.217> 2<00:18:29.442> years<00:18:29.683> later,<00:18:30.020> 3<00:18:30.181> years<00:18:30.406> later.

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It<00:18:31.289> is<00:18:31.610> so<00:18:31.867> vital<00:18:32.589> that<00:18:32.750> you<00:18:32.927> have<00:18:33.167> a<00:18:33.232> set<00:18:33.472> of<00:18:33.537> core<00:18:33.794> values<00:18:34.275> because<00:18:34.661> that<00:18:34.998> is<00:18:35.158> what<00:18:35.881> basically<00:18:36.443> grounds<00:18:36.925> you<00:18:37.069> with<00:18:37.246> what<00:18:37.390> you're<00:18:37.551> trying<00:18:37.792> to<00:18:37.872> do<00:18:38.049> every<00:18:38.209> single<00:18:38.530> day.

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Right.

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And<00:18:39.718> our<00:18:39.815> core<00:18:40.056> values<00:18:40.473> are<00:18:40.602> collaborative,<00:18:41.902> innovative,<00:18:42.528> resilient,<00:18:43.106> and<00:18:43.508> inclusive.

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And<00:18:45.033> when<00:18:45.194> we<00:18:45.354> looked<00:18:45.659> at<00:18:45.836> developing<00:18:46.382> the<00:18:46.478> core<00:18:46.783> values,<00:18:47.361> we<00:18:47.506> wanted<00:18:47.779> to<00:18:47.923> have<00:18:48.245> values<00:18:49.047> that<00:18:49.208> described<00:18:50.220> not<00:18:50.540> only<00:18:50.840> the<00:18:51.120> individuals,<00:18:52.020> right,<00:18:52.300> in<00:18:52.420> our<00:18:52.600> company<00:18:52.920> and<00:18:53.040> how<00:18:53.320> we<00:18:53.480> wanted<00:18:53.760> to<00:18:54.080> operate,<00:18:54.740> but<00:18:54.960> also<00:18:55.300> how<00:18:55.520> we<00:18:55.680> wanted<00:18:55.920> to<00:18:56.240> interact<00:18:56.380> with<00:18:56.600> our<00:18:56.840> customers,<00:18:57.820> how<00:18:58.060> we<00:18:58.200> want<00:18:58.380> to<00:18:58.520> interact<00:18:58.780> with<00:18:58.980> the<00:18:59.120> communities<00:18:59.520> that<00:18:59.680> we<00:18:59.840> operate<00:19:00.220> in,<00:19:00.440> our<00:19:00.720> shareholders,<00:19:01.760> right?

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And<00:19:02.240> how<00:19:02.340> we<00:19:02.500> wanted<00:19:02.700> to<00:19:02.880> be<00:19:03.040> viewed,<00:19:03.480> right?

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In<00:19:03.900> the<00:19:03.940> end<00:19:04.060> of<00:19:04.120> the<00:19:04.121> day,<00:19:04.300> we<00:19:04.301> want<00:19:04.460> to<00:19:04.600> be<00:19:04.680> viewed<00:19:05.000> as<00:19:05.220> collaborative,<00:19:05.660> inclusive.

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We<00:19:06.900> want<00:19:07.060> to<00:19:07.260> also<00:19:07.400> be<00:19:07.560> resilient.

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We<00:19:08.280> kind<00:19:08.460> of<00:19:08.560> use<00:19:08.720> the<00:19:08.860> term<00:19:09.100> scrappy,<00:19:09.620> but<00:19:09.800> scrappy<00:19:10.200> didn't<00:19:10.440> sound<00:19:10.720> as<00:19:10.940> good<00:19:11.000> as<00:19:11.300> resilient,<00:19:11.620> right?

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So<00:19:12.160> we<00:19:12.300> use<00:19:12.560> the<00:19:12.680> term<00:19:13.300> resilient<00:19:14.140> and<00:19:14.700> then,<00:19:15.220> you<00:19:15.700> know,<00:19:15.840> innovative,<00:19:16.480> right?

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We're<00:19:16.880> in<00:19:16.960> an<00:19:17.160> industry<00:19:17.440> that's<00:19:17.700> growing<00:19:18.080> right<00:19:18.380> now<00:19:18.680> and<00:19:18.800> we've<00:19:19.120> got<00:19:19.200> to<00:19:19.420> continue<00:19:19.700> to<00:19:19.920> innovate<00:19:20.853> in<00:19:20.998> order<00:19:22.207> to<00:19:22.303> keep<00:19:22.609> up<00:19:22.706> with<00:19:22.787> our<00:19:22.867> customers,<00:19:23.431> right?

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And<00:19:23.737> make<00:19:23.834> sure<00:19:24.543> as<00:19:24.639> that<00:19:24.865> industry<00:19:25.268> grows,<00:19:25.590> that<00:19:25.686> we're<00:19:25.912> innovative<00:19:26.347> as<00:19:26.492> well<00:19:26.637> with<00:19:26.798> them<00:19:27.442> to<00:19:27.539> provide<00:19:27.861> solutions<00:19:28.328> that<00:19:28.425> they<00:19:28.586> need.

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How<00:19:30.874> do<00:19:31.019> you,<00:19:32.565> when<00:19:32.710> you<00:19:32.871> think<00:19:33.065> about<00:19:34.562> work<00:19:34.756> from<00:19:34.981> home,<00:19:35.690> hybrid,<00:19:37.622> all<00:19:37.880> in<00:19:38.025> office,<00:19:38.991> all<00:19:39.330> at<00:19:39.620> home,<00:19:40.042> and<00:19:40.610> obviously<00:19:40.853> your<00:19:41.032> company's<00:19:41.422> probably<00:19:42.574> in<00:19:42.737> some<00:19:42.980> ways<00:19:43.792> different<00:19:44.344> to<00:19:44.441> like<00:19:44.669> what<00:19:44.766> a<00:19:44.782> lot<00:19:45.091> of<00:19:45.172> leaders<00:19:45.432> are<00:19:45.497> coming<00:19:45.886> through<00:19:46.065> because<00:19:46.325> it's<00:19:47.003> you're<00:19:47.244> like<00:19:47.405> producing<00:19:48.047> these<00:19:48.272> things<00:19:48.609> and<00:19:48.690> going<00:19:48.995> through<00:19:49.172> a<00:19:49.252> lot<00:19:49.429> of<00:19:49.477> different,<00:19:49.959> um,<00:19:50.441> things<00:19:50.569> like<00:19:50.698> that.

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But<00:19:50.939> how<00:19:51.083> have<00:19:51.324> you<00:19:51.485> managed<00:19:52.047> that<00:19:52.947> whole<00:19:53.333> debate<00:19:54.216> and<00:19:55.180> what,<00:19:55.341> you<00:19:55.373> know,<00:19:55.582> what<00:19:55.758> leaders<00:19:56.096> are<00:19:56.240> thinking<00:19:56.481> about<00:19:56.787> when<00:19:56.883> it<00:19:56.963> comes<00:19:57.285> to<00:19:58.168> everybody<00:19:58.473> in<00:19:58.554> the<00:19:58.650> office,<00:19:59.614> everybody<00:20:00.498> work<00:20:00.723> from<00:20:00.819> home,<00:20:01.767> or<00:20:01.960> something<00:20:02.345> in<00:20:02.409> between?

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Yeah,<00:20:04.353> it's<00:20:04.578> a—<00:20:04.675> and<00:20:04.819> it's<00:20:04.980> a,<00:20:05.221> it's<00:20:05.333> a<00:20:05.397> challenge.

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I<00:20:05.879> think<00:20:06.024> companies<00:20:06.313> still<00:20:06.586> struggle<00:20:06.940> with<00:20:07.084> this<00:20:07.245> today,<00:20:07.631> right?

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I<00:20:08.129> talked<00:20:08.386> to<00:20:08.450> a<00:20:08.514> lot<00:20:08.755> of,<00:20:08.868> a<00:20:08.932> lot<00:20:09.092> of<00:20:09.173> different<00:20:09.478> people<00:20:09.735> that<00:20:09.896> are<00:20:10.281> in<00:20:10.442> different<00:20:10.763> industries<00:20:11.647> that<00:20:11.759> I'm<00:20:11.968> in,<00:20:12.370> or<00:20:12.450> also<00:20:12.627> in<00:20:12.691> the<00:20:12.723> same<00:20:13.044> industries,<00:20:13.591> and<00:20:13.800> You<00:20:14.100> know,<00:20:14.320> when<00:20:14.340> you're<00:20:14.980> producing<00:20:15.340> or<00:20:15.600> making<00:20:15.880> a<00:20:16.040> product,<00:20:16.360> obviously<00:20:16.720> you<00:20:16.900> have<00:20:17.060> to<00:20:17.120> be<00:20:17.500> in<00:20:17.660> the<00:20:17.760> office,<00:20:18.320> right?

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We<00:20:18.980> have<00:20:19.120> operators<00:20:19.560> and<00:20:19.800> people<00:20:20.120> that<00:20:20.300> are<00:20:20.920> doing<00:20:21.160> really,<00:20:21.720> you<00:20:21.940> know,<00:20:22.480> important<00:20:22.640> critical<00:20:22.980> work<00:20:23.260> for<00:20:23.380> our<00:20:23.580> company<00:20:23.840> and<00:20:24.060> they've<00:20:24.480> got<00:20:24.620> to<00:20:24.800> be<00:20:24.980> at<00:20:25.160> our<00:20:25.320> sites,<00:20:25.820> you<00:20:25.940> know,<00:20:26.200> operating<00:20:26.420> equipment<00:20:26.920> and<00:20:27.440> making<00:20:27.780> sure<00:20:27.960> things<00:20:28.140> are<00:20:28.320> safe<00:20:28.580> and<00:20:28.720> stuff<00:20:28.880> like<00:20:29.080> that.

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So<00:20:29.380> that's<00:20:29.620> an<00:20:30.060> easy<00:20:30.300> one,<00:20:30.820> you<00:20:31.000> know,<00:20:31.040> you<00:20:31.200> just,<00:20:31.440> you<00:20:31.441> have<00:20:31.580> to<00:20:31.680> be<00:20:31.800> in<00:20:31.900> the<00:20:31.980> office.

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I<00:20:33.400> think<00:20:33.560> when<00:20:33.720> I<00:20:33.840> look<00:20:34.040> at<00:20:34.220> the<00:20:34.280> rest<00:20:34.540> of<00:20:34.700> our<00:20:34.840> organization<00:20:35.260> and<00:20:35.560> we<00:20:35.680> have<00:20:35.840> certain<00:20:36.080> roles<00:20:36.440> where<00:20:36.680> we<00:20:36.840> do<00:20:37.040> have<00:20:37.220> flexibility,<00:20:38.540> some<00:20:38.800> people<00:20:39.000> are<00:20:39.180> more<00:20:39.320> efficient,<00:20:39.920> you<00:20:40.020> know,<00:20:40.180> it<00:20:40.200> comes<00:20:40.380> down<00:20:40.680> to<00:20:41.428> I<00:20:41.476> always<00:20:41.717> like<00:20:41.878> to<00:20:41.910> say,<00:20:42.296> you<00:20:42.328> know,<00:20:42.521> this,<00:20:42.697> this<00:20:42.922> conundrum<00:20:43.404> has<00:20:43.500> come<00:20:43.661> down<00:20:43.886> to<00:20:43.982> trust<00:20:44.544> and<00:20:44.641> it<00:20:44.705> comes<00:20:44.930> down<00:20:45.042> to<00:20:45.187> productivity,<00:20:46.295> right?

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If<00:20:46.616> you<00:20:46.697> trust<00:20:47.018> your<00:20:47.098> employees<00:20:47.660> that<00:20:47.757> they're<00:20:47.853> going<00:20:47.982> to<00:20:48.062> do<00:20:48.239> a<00:20:48.303> good<00:20:48.399> job<00:20:48.720> no<00:20:48.801> matter<00:20:49.042> where<00:20:49.202> they're<00:20:49.347> sitting,<00:20:50.792> you<00:20:50.873> should<00:20:51.130> have<00:20:51.371> the<00:20:51.451> trust<00:20:51.772> for<00:20:51.852> them<00:20:52.013> to<00:20:52.093> be<00:20:52.318> productive<00:20:53.041> in<00:20:53.218> their<00:20:53.378> job,<00:20:53.764> right?

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We<00:20:54.984> have,<00:20:55.225> you<00:20:55.322> know,<00:20:55.386> we<00:20:55.482> have<00:20:55.627> different<00:20:55.964> situations<00:20:56.735> depending<00:20:57.137> on<00:20:57.538> where<00:20:57.779> we're<00:20:57.892> sitting.

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Some<00:20:58.470> locations<00:20:59.016> have<00:20:59.225> office<00:20:59.482> space<00:20:59.883> with<00:21:00.108> production<00:21:00.526> facilities.

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We<00:21:01.730> really<00:21:02.036> want<00:21:02.180> to<00:21:02.212> try<00:21:02.453> to<00:21:02.582> have<00:21:02.774> everybody<00:21:03.176> in<00:21:03.321> the<00:21:03.401> office<00:21:03.722> there<00:21:03.818> because<00:21:04.140> we<00:21:04.300> really<00:21:04.605> work<00:21:04.782> collaborative<00:21:05.344> together.

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We<00:21:06.453> also<00:21:06.694> have<00:21:06.870> just,<00:21:07.673> you<00:21:07.770> know,<00:21:07.978> areas<00:21:08.300> where<00:21:08.380> we<00:21:08.476> just<00:21:08.637> have<00:21:08.798> an<00:21:08.862> office<00:21:09.424> and<00:21:09.810> What<00:21:10.090> I've<00:21:10.370> tried<00:21:10.570> to<00:21:10.710> do<00:21:10.850> in<00:21:10.990> some<00:21:11.130> of<00:21:11.230> those<00:21:11.390> spaces<00:21:11.770> is<00:21:11.990> provide<00:21:12.390> people<00:21:12.630> that<00:21:12.870> flexibility<00:21:13.470> of<00:21:13.690> a<00:21:13.850> hybrid<00:21:14.150> moment<00:21:14.590> where<00:21:15.450> you<00:21:15.630> have,<00:21:16.130> you<00:21:16.131> know,<00:21:16.370> certain<00:21:16.470> days<00:21:16.770> of<00:21:16.970> the<00:21:16.971> week,<00:21:17.290> Tuesday,<00:21:17.550> Wednesday,<00:21:17.790> Thursday,<00:21:18.230> where<00:21:18.290> everybody<00:21:18.670> is<00:21:18.890> really,<00:21:19.550> you<00:21:19.750> know,<00:21:19.830> it<00:21:19.970> should<00:21:20.030> be<00:21:20.190> in<00:21:20.330> the<00:21:20.350> office<00:21:20.690> unless<00:21:20.970> you're<00:21:21.190> traveling<00:21:21.550> to<00:21:21.730> visit<00:21:21.890> a<00:21:22.050> customer<00:21:22.430> or<00:21:22.670> something<00:21:22.810> like<00:21:23.110> that.

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But<00:21:23.770> on<00:21:23.970> Monday<00:21:24.210> and<00:21:24.430> Friday,<00:21:24.830> give<00:21:24.950> them<00:21:25.110> the<00:21:25.250> flexibility<00:21:25.810> to<00:21:26.029> work<00:21:26.170> from<00:21:26.410> home.

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You<00:21:27.730> know,<00:21:27.850> they<00:21:27.870> can<00:21:27.990> work<00:21:28.110> from<00:21:28.270> the<00:21:28.410> beach,<00:21:28.750> work<00:21:28.810> from<00:21:28.970> the<00:21:29.070> mountains,<00:21:29.510> wherever<00:21:29.530> they<00:21:29.650> want<00:21:29.810> to<00:21:30.010> work,<00:21:30.330> as<00:21:30.331> long<00:21:30.530> as<00:21:30.670> they're,<00:21:30.970> you<00:21:30.990> know,<00:21:31.370> they're<00:21:31.470> logged<00:21:31.710> in<00:21:31.910> and<00:21:31.990> they're<00:21:32.070> doing<00:21:32.210> their<00:21:32.390> job.

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That's<00:21:33.290> really<00:21:33.510> all<00:21:33.750> that<00:21:33.930> matters.

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And<00:21:35.350> I<00:21:35.630> think<00:21:35.810> if<00:21:35.930> you<00:21:36.090> hold<00:21:36.270> people<00:21:36.530> accountable,<00:21:37.210> they<00:21:37.430> have<00:21:37.740> clarity<00:21:38.120> of<00:21:38.340> what<00:21:38.420> they're<00:21:38.600> trying<00:21:38.900> to<00:21:39.120> do<00:21:39.320> and<00:21:39.580> the<00:21:39.740> purpose<00:21:40.080> of<00:21:40.320> what<00:21:40.400> they're<00:21:40.780> doing<00:21:40.960> behind,<00:21:42.620> that<00:21:42.660> trust<00:21:43.120> is<00:21:43.340> really,<00:21:43.600> you<00:21:43.720> know,<00:21:44.000> absolutely<00:21:44.120> critical.

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I<00:21:44.660> mean,<00:21:44.760> that's<00:21:44.880> part<00:21:45.260> of<00:21:45.380> our<00:21:45.540> culture<00:21:45.800> as<00:21:46.020> well<00:21:46.160> that<00:21:46.320> we're<00:21:46.420> building<00:21:46.720> that<00:21:46.940> trust<00:21:47.200> where<00:21:47.400> people,<00:21:48.200> look,<00:21:48.450> they've<00:21:48.800> got<00:21:48.900> to<00:21:49.020> be<00:21:49.120> held<00:21:49.200> accountable<00:21:49.540> to<00:21:49.720> do<00:21:49.721> their<00:21:49.860> job.

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They<00:21:50.240> can<00:21:50.720> work<00:21:50.900> from<00:21:51.120> home,<00:21:51.260> but<00:21:51.340> if<00:21:51.420> they're<00:21:51.540> not<00:21:51.600> getting<00:21:51.740> their<00:21:51.920> job<00:21:52.120> done,<00:21:53.020> you<00:21:53.060> know,<00:21:53.240> it's<00:21:53.241> just<00:21:53.380> the<00:21:53.799> same<00:21:54.020> thing<00:21:54.220> if<00:21:54.320> they're<00:21:54.440> in<00:21:54.520> the<00:21:54.600> office<00:21:54.860> not<00:21:55.020> getting<00:21:55.160> their<00:21:55.400> job<00:21:55.520> done.

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There's<00:21:56.380> a<00:21:56.500> challenge<00:21:56.820> that<00:21:56.960> we've<00:21:57.140> got<00:21:57.220> to<00:21:57.300> deal<00:21:57.420> with<00:21:57.600> there.

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How<00:21:58.900> has<00:21:59.420> artificial<00:21:59.940> intelligence<00:22:00.700> affected<00:22:01.540> your<00:22:01.760> company<00:22:02.080> and<00:22:02.300> how<00:22:02.460> are<00:22:02.600> you<00:22:02.720> thinking<00:22:02.960> about<00:22:03.220> it<00:22:03.380> for<00:22:03.420> the<00:22:03.580> future?

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Yeah,<00:22:05.100> that's<00:22:05.420> a<00:22:05.600> great<00:22:05.860> question.

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You<00:22:07.060> know,<00:22:07.260> it's<00:22:07.580> an<00:22:07.720> ever-evolving<00:22:08.420> thing.

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And<00:22:08.781> I've<00:22:08.980> got,<00:22:09.120> like<00:22:09.200> I<00:22:09.360> said,<00:22:09.480> I've<00:22:09.560> got<00:22:09.680> two<00:22:09.820> teenage<00:22:10.120> daughters<00:22:10.640> that,<00:22:11.020> you<00:22:11.060> know,<00:22:11.240> they're<00:22:11.340> learning<00:22:11.640> new<00:22:11.900> things<00:22:12.100> about<00:22:12.420> AI<00:22:12.800> in<00:22:12.980> their<00:22:13.800> school<00:22:14.180> and<00:22:14.360> education<00:22:14.780> as<00:22:15.120> well.

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And,<00:22:15.540> you<00:22:15.541> know,<00:22:16.140> they<00:22:16.480> learn<00:22:16.780> both<00:22:16.960> the<00:22:17.100> good<00:22:17.280> and<00:22:17.400> the<00:22:17.540> bad.

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The<00:22:18.060> teachers<00:22:18.340> tell<00:22:18.600> them<00:22:18.720> about<00:22:18.920> the<00:22:19.000> bad<00:22:19.240> things<00:22:19.460> to<00:22:19.580> stay<00:22:19.700> away<00:22:19.940> from,<00:22:20.620> and<00:22:20.640> they<00:22:20.880> talk<00:22:21.080> about<00:22:21.260> some<00:22:21.440> of<00:22:21.600> the<00:22:21.601> good<00:22:21.800> things<00:22:22.020> that<00:22:22.180> can<00:22:22.340> increase<00:22:22.860> their<00:22:23.100> productivity,<00:22:24.160> you<00:22:24.880> know,<00:22:25.100> in<00:22:25.240> studying<00:22:25.560> and<00:22:25.740> different<00:22:25.920> things<00:22:26.120> like<00:22:26.340> that.

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So<00:22:26.760> I<00:22:26.920> think,<00:22:27.260> you<00:22:27.620> know,<00:22:27.740> as<00:22:27.820> we<00:22:27.940> look<00:22:28.160> at<00:22:28.380> it<00:22:28.460> at<00:22:28.640> ServiceSolutions<00:22:29.220> and<00:22:29.500> what<00:22:29.800> we're<00:22:30.000> doing,<00:22:30.762> there's<00:22:31.324> some<00:22:31.565> tremendous<00:22:32.111> opportunities<00:22:32.737> for<00:22:32.994> us<00:22:33.106> to<00:22:33.395> really<00:22:33.733> enhance<00:22:34.279> our<00:22:34.455> productivity<00:22:35.659> and<00:22:35.820> really<00:22:36.446> the<00:22:36.687> process<00:22:37.201> efficiency<00:22:37.891> of<00:22:37.972> how<00:22:38.229> we<00:22:38.373> do<00:22:38.550> things.

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There's<00:22:39.096> lots<00:22:39.433> of<00:22:39.995> repetitive<00:22:40.701> things<00:22:40.942> that<00:22:41.038> we<00:22:41.119> do<00:22:41.922> that<00:22:42.227> obviously<00:22:42.628> can<00:22:42.724> be<00:22:42.869> automated.

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You<00:22:44.426> know,<00:22:44.571> we're<00:22:44.731> even<00:22:44.972> looking<00:22:45.358> at<00:22:45.534> how<00:22:45.775> we<00:22:45.920> actually<00:22:46.321> process<00:22:46.819> materials<00:22:47.381> and<00:22:47.461> how<00:22:47.702> can<00:22:48.007> AI<00:22:48.408> help<00:22:48.601> us<00:22:48.826> there.

00:22:49.548 --> 00:22:52.166
You<00:22:49.645> know,<00:22:49.709> we've<00:22:49.870> got<00:22:50.110> lots<00:22:50.432> of<00:22:50.576> batteries<00:22:51.010> that<00:22:51.138> come<00:22:51.315> into<00:22:51.411> our<00:22:51.636> facility.

00:22:52.583 --> 00:22:55.891
You<00:22:52.615> know,<00:22:52.744> can<00:22:52.904> we<00:22:53.065> use<00:22:53.241> machine<00:22:53.707> learning<00:22:53.980> and<00:22:54.108> things<00:22:54.285> like<00:22:54.446> that<00:22:54.606> to<00:22:54.703> sort<00:22:55.008> the<00:22:55.152> batteries<00:22:55.570> better?

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We<00:22:56.533> have<00:22:56.838> also<00:22:57.174> client<00:22:57.495> like<00:22:57.736> these<00:22:58.121> large<00:22:58.618> format<00:22:58.939> batteries<00:22:59.453> from<00:22:59.581> an<00:22:59.645> electric<00:22:59.982> vehicle<00:23:00.383> come<00:23:00.624> in<00:23:01.346> and<00:23:01.506> we've<00:23:01.811> got<00:23:01.939> to<00:23:01.987> take<00:23:02.373> those<00:23:02.709> large<00:23:03.030> formats<00:23:03.447> apart<00:23:03.993> and<00:23:04.234> take<00:23:04.458> the<00:23:04.490> modules<00:23:05.100> out<00:23:05.212> of<00:23:05.276> there.

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So<00:23:05.597> can<00:23:06.159> we<00:23:06.319> use<00:23:06.624> machine<00:23:07.041> learning<00:23:07.426> and<00:23:07.587> AI<00:23:08.549> to<00:23:08.646> do<00:23:08.870> automated<00:23:09.448> disassembly<00:23:10.073> of<00:23:10.170> those<00:23:10.410> battery<00:23:10.731> packs?

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Because<00:23:11.068> that<00:23:11.293> allows<00:23:11.581> us<00:23:11.758> to<00:23:11.854> be<00:23:12.079> more<00:23:12.175> efficient.

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We<00:23:13.138> can<00:23:13.298> take<00:23:13.523> our<00:23:13.763> people<00:23:14.181> and<00:23:14.341> put<00:23:14.501> them<00:23:14.726> on<00:23:14.886> other<00:23:15.063> tasks<00:23:15.464> that,<00:23:15.769> that<00:23:15.865> are<00:23:16.009> really<00:23:16.330> hard<00:23:16.667> to<00:23:17.052> automate,<00:23:17.469> for<00:23:17.566> example,<00:23:18.031> right?

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And<00:23:18.673> we've<00:23:18.817> got<00:23:19.058> plenty<00:23:19.330> of,<00:23:19.555> of<00:23:19.699> opportunities<00:23:20.261> for<00:23:20.357> people<00:23:20.662> to<00:23:20.758> do<00:23:20.919> things<00:23:21.143> like<00:23:21.320> that.

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So<00:23:22.206> You<00:23:22.238> know,<00:23:22.352> I<00:23:22.530> think<00:23:22.774> AI<00:23:23.099> is<00:23:23.245> gonna<00:23:23.423> be<00:23:23.813> a<00:23:24.317> game<00:23:24.560> changer<00:23:24.966> in<00:23:25.064> our<00:23:25.210> industry<00:23:25.616> because<00:23:25.940> we're<00:23:26.168> rapidly<00:23:26.752> evolving.

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The<00:23:28.658> efficiency<00:23:29.207> gains<00:23:29.610> that<00:23:29.771> we're<00:23:30.077> getting<00:23:30.335> today<00:23:31.447> are<00:23:31.689> pure<00:23:32.011> brute<00:23:32.414> force<00:23:32.834> today.

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It's<00:23:33.720> using<00:23:34.043> the<00:23:34.107> equipment<00:23:34.526> better.

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But<00:23:35.397> I<00:23:35.493> think<00:23:35.977> the<00:23:36.686> really<00:23:37.024> long-term<00:23:37.653> sustainable<00:23:38.394> efficiency<00:23:38.958> gains<00:23:39.264> that<00:23:39.360> we'll<00:23:39.586> see<00:23:39.699> as<00:23:39.828> a<00:23:39.908> company<00:23:40.810> are<00:23:40.891> gonna<00:23:41.116> come<00:23:41.374> through<00:23:41.616> things<00:23:42.421> from<00:23:42.647> AI.

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How<00:23:44.290> do<00:23:44.435> you<00:23:44.596> stay<00:23:44.822> motivated?

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You<00:23:47.224> seem<00:23:47.428> like<00:23:47.819> you've<00:23:47.989> got<00:23:48.456> tons<00:23:48.809> of<00:23:48.937> energy.

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And<00:23:49.819> like,<00:23:50.220> yeah,<00:23:50.460> how<00:23:50.556> does—<00:23:50.781> how<00:23:50.877> do<00:23:50.941> you<00:23:51.022> maintain<00:23:51.503> this?

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Yeah,<00:23:53.523> you<00:23:53.603> know,<00:23:53.844> look,<00:23:54.101> it's,<00:23:54.469> um,<00:23:55.111> I'm,<00:23:55.432> I'm<00:23:55.929> from<00:23:56.089> Nebraska.

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I'm<00:23:56.987> a<00:23:57.051> Midwest<00:23:57.532> guy<00:23:57.612> from<00:23:57.853> Nebraska.

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I<00:23:58.334> grew<00:23:58.494> up<00:23:58.655> on<00:23:58.735> a<00:23:58.815> farm.

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Um,<00:23:59.938> you<00:24:00.018> know,<00:24:00.162> my<00:24:00.258> parents<00:24:00.740> instilled<00:24:01.140> a<00:24:01.157> lot<00:24:01.445> of,<00:24:02.022> a<00:24:02.103> lot<00:24:02.279> of<00:24:02.343> good<00:24:02.504> values<00:24:02.985> in<00:24:03.145> me.

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I,<00:24:03.642> I<00:24:03.706> can't<00:24:04.107> not<00:24:04.492> credit<00:24:04.813> them<00:24:04.989> because<00:24:05.294> they,<00:24:05.631> they<00:24:05.855> really<00:24:06.112> taught<00:24:06.352> me<00:24:06.497> what,<00:24:07.314> you<00:24:07.411> know,<00:24:07.539> hard<00:24:07.780> work<00:24:07.956> pays<00:24:08.261> off.

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And<00:24:08.998> my<00:24:09.239> dad<00:24:09.463> was<00:24:09.896> a<00:24:09.960> pipefitter<00:24:10.522> for<00:24:10.682> 42<00:24:11.163> years,<00:24:11.484> and<00:24:11.548> my<00:24:11.644> mom<00:24:11.949> was<00:24:12.190> a,<00:24:12.446> was<00:24:12.606> an<00:24:12.687> assistant<00:24:13.248> for,<00:24:13.954> you<00:24:13.986> know,<00:24:14.050> for<00:24:14.274> 35<00:24:14.755> years.

00:24:14.996 --> 00:24:18.957
So<00:24:15.076> they,<00:24:15.317> they<00:24:15.477> worked<00:24:15.653> hard<00:24:15.894> their<00:24:16.022> whole<00:24:16.167> life,<00:24:16.600> and<00:24:16.776> that's<00:24:17.097> something<00:24:17.401> that's<00:24:17.578> always<00:24:17.818> been<00:24:17.963> instilled<00:24:18.620> in<00:24:18.700> me.

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And<00:24:19.660> You<00:24:20.210> know,<00:24:20.450> part<00:24:20.670> of<00:24:20.750> it<00:24:20.950> is,<00:24:21.350> you<00:24:21.510> know,<00:24:21.650> quite<00:24:21.790> honestly,<00:24:22.110> I<00:24:22.270> get<00:24:22.310> up<00:24:22.490> every<00:24:22.650> day<00:24:22.830> because<00:24:22.970> I've<00:24:23.190> got<00:24:23.310> 2<00:24:23.470> daughters<00:24:23.810> and<00:24:23.930> I<00:24:24.070> want<00:24:24.110> them<00:24:24.290> to<00:24:24.390> be<00:24:24.550> proud<00:24:24.770> of<00:24:24.870> what<00:24:24.990> their<00:24:25.150> dad<00:24:25.350> does<00:24:25.710> and<00:24:26.250> be<00:24:26.570> proud<00:24:26.870> of<00:24:27.010> the<00:24:27.030> impact<00:24:27.349> that<00:24:27.510> I'm<00:24:27.670> having<00:24:27.970> in<00:24:28.350> the<00:24:28.450> work<00:24:28.670> that<00:24:28.790> I<00:24:28.950> do<00:24:29.070> every<00:24:29.330> single<00:24:29.550> day.

00:24:30.350 --> 00:24:40.280
I've<00:24:30.790> also<00:24:30.950> got<00:24:31.150> over<00:24:31.330> 300<00:24:31.650> employees<00:24:32.110> at<00:24:32.470> Service<00:24:32.610> Solutions<00:24:32.910> that,<00:24:33.590> you<00:24:33.890> know,<00:24:34.030> look<00:24:34.270> for<00:24:35.110> myself<00:24:35.570> and<00:24:35.830> our<00:24:36.030> leadership<00:24:36.370> team<00:24:36.690> to<00:24:37.090> really<00:24:37.350> help<00:24:37.650> guide<00:24:37.870> them<00:24:38.030> in<00:24:38.210> the<00:24:38.250> right<00:24:38.450> direction<00:24:38.790> and<00:24:38.970> make<00:24:39.150> sure<00:24:39.290> our<00:24:39.470> company's<00:24:39.830> successful.

00:24:40.350 --> 00:24:49.210
So<00:24:40.630> that's<00:24:41.290> pretty<00:24:41.530> easy<00:24:41.750> to<00:24:41.890> get<00:24:41.990> motivated<00:24:42.410> when<00:24:42.530> you<00:24:42.650> got<00:24:42.730> a<00:24:42.910> group<00:24:42.990> of<00:24:43.410> people<00:24:43.411> behind<00:24:43.710> you<00:24:44.470> that<00:24:44.830> have<00:24:45.030> a<00:24:45.250> ton<00:24:45.350> of<00:24:45.490> energy<00:24:45.850> and<00:24:46.010> excitement<00:24:46.530> or<00:24:46.810> are<00:24:47.090> super<00:24:47.330> proud<00:24:47.650> about<00:24:47.950> working<00:24:48.310> for<00:24:48.590> Service<00:24:48.990> Solutions.

00:24:49.760 --> 00:24:52.940
You<00:24:50.310> know,<00:24:50.450> those<00:24:50.590> things<00:24:50.810> are<00:24:51.170> really<00:24:51.430> motivational<00:24:52.030> for<00:24:52.290> me.

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And,<00:24:53.010> you<00:24:53.830> know,<00:24:53.890> there's<00:24:53.990> always<00:24:54.250> a<00:24:54.370> fear<00:24:54.550> of<00:24:54.750> failure,<00:24:55.010> right?

00:24:55.410 --> 00:24:56.530
You<00:24:55.610> never<00:24:55.810> want<00:24:56.010> to<00:24:56.170> fail.

00:24:56.530 --> 00:25:05.010
So<00:24:56.590> that<00:24:56.710> motivates<00:24:57.110> you<00:24:57.350> to<00:24:57.450> keep<00:24:57.750> going<00:24:58.270> strong<00:24:58.730> and,<00:24:59.190> you<00:24:59.410> know,<00:24:59.650> identify<00:25:00.130> ways<00:25:00.430> to<00:25:00.690> reinvent<00:25:00.950> yourself<00:25:01.450> and<00:25:01.630> reinvent<00:25:02.070> the<00:25:02.310> team<00:25:02.670> and,<00:25:03.230> you<00:25:03.770> know,<00:25:03.810> just<00:25:03.950> stay<00:25:04.110> motivated<00:25:04.530> that<00:25:04.810> way.

00:25:05.010 --> 00:25:07.600
So<00:25:05.030> those<00:25:05.230> are<00:25:05.370> some<00:25:05.530> of<00:25:05.690> the<00:25:05.709> things<00:25:05.930> that,<00:25:06.310> you<00:25:06.610> know,<00:25:06.690> that<00:25:06.810> really<00:25:06.930> keep<00:25:07.110> me<00:25:07.250> motivated.

00:25:08.550 --> 00:25:12.290
If<00:25:08.710> I<00:25:08.850> understand<00:25:09.130> it<00:25:09.270> right,<00:25:09.310> you've<00:25:09.510> got<00:25:09.570> a<00:25:09.730> big<00:25:09.890> expansion<00:25:10.550> coming<00:25:11.070> up<00:25:11.390> within<00:25:11.590> the<00:25:11.790> company.

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Yeah,<00:25:13.290> we<00:25:13.570> do.

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We're<00:25:14.810> in<00:25:14.990> the<00:25:15.190> midst<00:25:15.410> of<00:25:15.630> a<00:25:16.110> large<00:25:16.510> expansion<00:25:17.070> in,<00:25:17.790> in<00:25:18.450> Lancaster,<00:25:18.730> Ohio,<00:25:19.190> right<00:25:19.330> outside<00:25:19.430> of<00:25:19.630> Columbus.

00:25:20.300 --> 00:25:32.770
We're<00:25:20.950> installing<00:25:21.410> a<00:25:21.750> bunch<00:25:21.910> of<00:25:22.070> new<00:25:22.270> equipment<00:25:22.530> there<00:25:22.850> to<00:25:22.990> really<00:25:23.410> increase<00:25:23.950> our<00:25:24.330> production<00:25:24.830> capability<00:25:25.410> there,<00:25:25.650> not<00:25:25.850> only<00:25:26.210> the<00:25:26.850> volume<00:25:27.290> of<00:25:27.510> material<00:25:27.770> that<00:25:27.910> we<00:25:28.050> can<00:25:28.250> process<00:25:28.750> through<00:25:28.990> that<00:25:29.150> facility<00:25:29.570> by,<00:25:30.250> by<00:25:30.530> more<00:25:30.670> than<00:25:30.890> 400%<00:25:31.530> from<00:25:31.910> what<00:25:32.070> it<00:25:32.170> is<00:25:32.370> today.

00:25:32.770 --> 00:25:35.890
So<00:25:32.970> yeah,<00:25:33.330> 400%<00:25:34.390> more.

00:25:35.890 --> 00:25:45.950
But<00:25:35.910> we're<00:25:36.090> also<00:25:36.410> expanding<00:25:36.870> the<00:25:37.090> capability<00:25:37.650> of<00:25:37.850> that<00:25:37.990> facility<00:25:38.350> to<00:25:38.550> make<00:25:38.830> sure<00:25:38.990> that<00:25:39.130> we<00:25:39.230> can<00:25:39.370> extract<00:25:39.810> those<00:25:40.070> metals<00:25:40.910> more<00:25:41.370> efficiently,<00:25:41.970> more<00:25:42.290> cost<00:25:42.710> effective,<00:25:43.050> and<00:25:43.410> more<00:25:43.630> sustainably<00:25:44.230> for,<00:25:45.270> for<00:25:45.271> the<00:25:45.410> supply<00:25:45.750> chain.

00:25:45.950 --> 00:25:58.360
It's<00:25:46.090> about<00:25:46.250> a<00:25:46.450> $400<00:25:46.890> million<00:25:47.090> expansion<00:25:47.710> there,<00:25:48.170> and<00:25:48.670> we're<00:25:49.030> going<00:25:49.050> to<00:25:49.190> create<00:25:49.430> another<00:25:50.470> 150<00:25:51.120> to<00:25:51.260> 170<00:25:52.400> generational<00:25:53.320> jobs<00:25:53.840> for,<00:25:54.640> for<00:25:54.641> that<00:25:54.780> community,<00:25:55.240> which<00:25:55.260> is<00:25:55.560> really<00:25:55.820> exciting<00:25:56.280> for,<00:25:56.680> for<00:25:56.780> Lancaster,<00:25:57.400> Ohio.

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That's<00:25:58.560> incredible.

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Yeah.

00:25:59.520 --> 00:26:00.700
Ohio<00:25:59.780> must<00:26:00.000> be<00:26:00.140> pleased.

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That's<00:26:00.800> awesome.

00:26:01.620 --> 00:26:02.790
And<00:26:01.680> then<00:26:01.860> what<00:26:01.920> is<00:26:02.080> this<00:26:02.340> like?

00:26:02.960 --> 00:26:05.230
You<00:26:02.980> have<00:26:03.140> a<00:26:03.360> sustainability<00:26:04.000> thing<00:26:04.380> that<00:26:04.540> you're<00:26:04.680> doing.

00:26:05.980 --> 00:26:06.910
Tell<00:26:06.120> us<00:26:06.280> about<00:26:06.460> that.

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Yeah.

00:26:07.840 --> 00:26:17.020
So<00:26:07.940> we<00:26:08.020> just<00:26:08.260> launched<00:26:08.580> something<00:26:08.860> called<00:26:09.240> Sustainability<00:26:10.040> 10,000,<00:26:11.060> and<00:26:11.340> it's<00:26:11.540> really<00:26:11.760> a<00:26:11.980> community<00:26:12.260> engagement<00:26:12.620> program<00:26:13.120> that<00:26:13.300> we've<00:26:13.620> kind<00:26:13.720> of<00:26:13.820> adopted<00:26:14.160> across<00:26:14.560> all<00:26:14.920> of<00:26:15.100> our<00:26:15.260> sites<00:26:15.620> that<00:26:15.780> we<00:26:15.900> operate<00:26:16.220> in<00:26:16.400> North<00:26:16.580> America.

00:26:17.619 --> 00:26:36.613
It<00:26:17.747> gives<00:26:17.988> our<00:26:18.149> employees<00:26:18.711> the<00:26:18.807> opportunity<00:26:19.433> to<00:26:19.594> really<00:26:20.878> engage<00:26:21.280> with<00:26:21.440> the<00:26:21.520> community,<00:26:22.098> do<00:26:22.339> community<00:26:22.965> activities,<00:26:23.543> whether<00:26:23.800> it's,<00:26:24.346> you<00:26:24.426> know,<00:26:24.571> education<00:26:25.133> on<00:26:25.293> batteries<00:26:25.872> and<00:26:25.952> education<00:26:26.417> on<00:26:26.578> recycling,<00:26:27.798> participate<00:26:28.665> on,<00:26:29.067> you<00:26:29.115> know,<00:26:29.243> collection<00:26:29.741> events<00:26:30.046> where<00:26:30.142> we<00:26:30.287> want<00:26:30.431> to<00:26:30.512> make<00:26:30.688> sure<00:26:30.913> that<00:26:31.154> people<00:26:31.427> have<00:26:31.796> outlets<00:26:32.214> to<00:26:32.374> bring<00:26:33.097> their<00:26:33.321> batteries<00:26:33.755> to<00:26:33.899> Service<00:26:34.221> Solutions<00:26:34.959> so<00:26:35.184> they<00:26:35.328> can<00:26:35.425> be<00:26:35.521> safely<00:26:36.067> processed.

00:26:36.789 --> 00:26:40.129
And<00:26:37.351> again,<00:26:37.592> we<00:26:37.673> can<00:26:37.833> recover<00:26:38.235> those<00:26:38.475> metals<00:26:38.780> to<00:26:38.861> be<00:26:38.957> reused<00:26:39.342> in<00:26:39.374> the<00:26:39.503> supply<00:26:39.840> chain.

00:26:40.787 --> 00:26:45.861
And<00:26:41.125> also<00:26:41.430> just<00:26:41.670> really<00:26:41.895> a<00:26:41.927> lot<00:26:42.088> of<00:26:42.168> it's<00:26:42.313> education<00:26:42.907> about<00:26:43.115> our<00:26:43.292> industry<00:26:43.758> and<00:26:43.838> education<00:26:44.336> about<00:26:44.496> Service<00:26:44.817> Solutions<00:26:45.267> and<00:26:45.379> what<00:26:45.540> we<00:26:45.620> do.

00:26:46.326 --> 00:26:47.882
You<00:26:46.422> know,<00:26:46.471> this<00:26:46.647> industry<00:26:46.952> is<00:26:47.128> very<00:26:47.465> new,<00:26:47.705> right?

00:26:47.930 --> 00:26:55.836
The<00:26:48.026> battery<00:26:48.363> industry,<00:26:49.485> especially<00:26:49.951> lithium-ion<00:26:50.432> battery<00:26:50.672> industry,<00:26:50.897> is<00:26:51.057> very<00:26:51.314> new,<00:26:52.035> and<00:26:52.180> people<00:26:52.452> don't<00:26:52.981> quite<00:26:53.158> understand<00:26:53.623> what<00:26:53.783> we're<00:26:53.944> doing<00:26:54.264> and<00:26:54.361> how<00:26:54.585> we're<00:26:54.681> recovering<00:26:55.227> those<00:26:55.403> materials.

00:26:55.884 --> 00:27:00.423
So<00:26:56.526> we<00:26:56.606> want<00:26:56.766> to<00:26:56.846> be<00:26:56.991> able<00:26:57.167> to<00:26:57.632> get<00:26:57.793> out<00:26:58.193> and<00:26:58.691> really<00:26:58.995> log<00:26:59.332> those<00:26:59.557> hours<00:26:59.877> with<00:26:59.973> the<00:27:00.054> community.

00:27:01.160 --> 00:27:04.801
Also<00:27:01.481> just<00:27:01.738> be<00:27:01.962> a<00:27:02.058> good<00:27:02.283> community<00:27:03.101> sponsor<00:27:03.806> and<00:27:04.143> citizen,<00:27:04.640> right?

00:27:04.865 --> 00:27:06.484
And<00:27:04.945> make<00:27:05.105> sure<00:27:05.330> that<00:27:05.426> we're<00:27:05.586> engaged<00:27:06.051> with<00:27:06.148> them.

00:27:06.949 --> 00:27:08.521
They<00:27:07.110> know<00:27:07.415> who<00:27:07.447> Service<00:27:07.864> Solutions<00:27:08.377> is.

00:27:08.569 --> 00:27:10.253
They<00:27:08.697> want<00:27:08.874> to<00:27:08.954> maybe<00:27:09.195> work<00:27:09.419> for<00:27:09.531> us<00:27:09.740> someday,<00:27:10.061> right?

00:27:10.381 --> 00:27:11.969
So<00:27:10.478> we're<00:27:10.702> actively<00:27:11.119> growing<00:27:11.520> the<00:27:11.600> company.

00:27:12.460 --> 00:27:19.130
We've<00:27:12.910> got<00:27:12.970> to<00:27:13.370> hire<00:27:13.371> a<00:27:14.030> lot<00:27:14.110> of<00:27:14.250> people<00:27:14.510> in<00:27:15.150> all<00:27:15.430> of<00:27:15.570> our<00:27:15.790> sites<00:27:15.930> to<00:27:16.090> make<00:27:16.269> sure<00:27:16.570> that<00:27:17.070> we've<00:27:17.290> got<00:27:17.370> a<00:27:17.490> really<00:27:17.670> sustainable<00:27:18.050> future<00:27:18.390> for<00:27:18.550> the<00:27:18.650> company.

00:27:19.130 --> 00:27:22.700
And<00:27:19.470> it's<00:27:20.150> a<00:27:20.370> great<00:27:20.490> opportunity<00:27:20.870> for<00:27:21.110> us<00:27:21.230> to<00:27:21.410> engage<00:27:21.590> with<00:27:21.730> the<00:27:21.890> community<00:27:22.010> doing<00:27:22.250> that.

00:27:23.850 --> 00:27:29.950
Who's<00:27:23.970> a<00:27:24.190> leader<00:27:24.550> or<00:27:24.810> an<00:27:25.090> example<00:27:25.390> of<00:27:25.590> a<00:27:25.690> leader<00:27:25.930> that<00:27:26.210> you<00:27:26.430> admire,<00:27:28.190> that<00:27:28.429> you<00:27:28.589> look<00:27:28.970> up<00:27:29.250> to?

00:27:30.690 --> 00:27:33.390
Yeah,<00:27:31.150> that's<00:27:31.470> a<00:27:32.210> great<00:27:32.450> question.

00:27:33.390 --> 00:27:36.090
I've<00:27:34.110> been<00:27:34.230> extremely<00:27:34.790> fortunate<00:27:35.310> throughout<00:27:35.610> my<00:27:35.790> career.

00:27:36.090 --> 00:27:39.250
I've<00:27:36.150> worked<00:27:36.330> with<00:27:36.490> a<00:27:36.770> lot<00:27:36.870> of<00:27:37.010> great<00:27:37.210> people<00:27:37.610> in<00:27:38.130> the<00:27:38.750> industry.

00:27:39.390 --> 00:27:41.210
I've<00:27:39.410> had,<00:27:39.810> you<00:27:39.811> know,<00:27:39.812> I<00:27:39.870> worked<00:27:39.890> with<00:27:40.170> Dow<00:27:40.171> Chemical<00:27:40.390> for<00:27:40.690> 20<00:27:40.970> years.

00:27:41.210 --> 00:27:42.210
I<00:27:41.330> was<00:27:41.470> at<00:27:41.730> Albemarle<00:27:41.770> for<00:27:42.090> 8<00:27:42.190> years.

00:27:42.900 --> 00:27:46.100
I<00:27:43.350> was<00:27:43.530> at<00:27:43.730> Piedmont<00:27:43.910> for<00:27:44.050> about<00:27:44.190> a<00:27:44.310> year<00:27:44.470> now,<00:27:44.870> Servo<00:27:45.010> for<00:27:45.190> a<00:27:45.290> little<00:27:45.410> over<00:27:45.610> 2<00:27:45.750> years.

00:27:47.210 --> 00:27:55.470
I<00:27:47.390> gotta<00:27:48.030> pick<00:27:48.310> 2<00:27:48.590> because<00:27:48.810> I<00:27:48.950> really,<00:27:49.450> there's<00:27:49.451> 2<00:27:49.610> of<00:27:49.730> them<00:27:49.890> that<00:27:49.891> are,<00:27:50.390> they're<00:27:50.410> very<00:27:50.510> different<00:27:50.890> and<00:27:51.050> they've<00:27:51.370> been<00:27:51.430> just<00:27:51.790> super<00:27:52.410> instrumental<00:27:53.370> the<00:27:53.710> last,<00:27:54.130> you<00:27:54.150> know,<00:27:54.390> probably<00:27:54.510> 10<00:27:54.710> years<00:27:54.870> of<00:27:55.030> my<00:27:55.070> career.

00:27:55.510 --> 00:27:59.490
One<00:27:55.570> is<00:27:55.790> Luke<00:27:56.010> Kassam,<00:27:57.570> you<00:27:57.590> know,<00:27:57.790> former<00:27:57.990> CEO<00:27:58.350> of<00:27:58.590> Albemarle.

00:27:59.610 --> 00:28:03.570
Luke<00:27:59.910> is<00:28:00.190> a<00:28:00.730> phenomenal<00:28:01.330> individual,<00:28:02.230> just<00:28:02.390> a<00:28:02.670> great<00:28:02.870> person.

00:28:03.970 --> 00:28:05.780
He's<00:28:04.190> a<00:28:04.430> servant<00:28:04.590> leader<00:28:04.850> as<00:28:05.130> well.

00:28:05.890 --> 00:28:10.390
I<00:28:06.090> really<00:28:06.310> started<00:28:06.630> to<00:28:06.790> kind<00:28:06.910> of<00:28:07.030> develop<00:28:07.330> some<00:28:07.510> of<00:28:07.590> those<00:28:07.790> skills<00:28:08.150> and<00:28:08.550> leadership<00:28:08.930> capabilities<00:28:09.450> with<00:28:09.910> Luke.

00:28:11.274 --> 00:28:19.383
You<00:28:11.371> know,<00:28:11.740> I<00:28:11.772> interviewed<00:28:12.158> with<00:28:12.302> Luke<00:28:12.623> and<00:28:13.265> it<00:28:13.683> was<00:28:13.844> one<00:28:14.004> of<00:28:14.036> those<00:28:14.325> days<00:28:14.630> where<00:28:15.369> you<00:28:15.529> walk<00:28:15.835> out<00:28:15.931> of<00:28:15.995> the<00:28:16.091> room<00:28:16.332> after<00:28:16.477> you<00:28:16.637> talk<00:28:16.894> to<00:28:16.958> somebody<00:28:17.456> and<00:28:17.601> you<00:28:17.633> say,<00:28:18.163> you<00:28:18.243> know,<00:28:18.323> I<00:28:18.420> got<00:28:18.564> to<00:28:18.660> work<00:28:18.821> for<00:28:18.917> that<00:28:18.998> person.

00:28:20.009 --> 00:28:25.356
And<00:28:20.250> I<00:28:20.266> had<00:28:20.764> spent<00:28:21.069> 20<00:28:21.294> years<00:28:21.486> at<00:28:21.551> Dow<00:28:21.711> Chemical,<00:28:22.514> you<00:28:22.610> know,<00:28:22.739> having<00:28:22.996> a<00:28:23.060> phenomenal<00:28:23.558> career<00:28:23.799> there<00:28:24.200> and<00:28:24.280> working<00:28:24.601> for<00:28:24.666> a<00:28:24.746> lot<00:28:24.907> of<00:28:24.939> good<00:28:25.083> people.

00:28:25.404 --> 00:28:31.120
But<00:28:26.127> Luke<00:28:26.368> is<00:28:26.512> just<00:28:26.689> an<00:28:26.769> inspirational<00:28:27.395> leader<00:28:27.652> and<00:28:27.732> someone<00:28:28.294> that<00:28:28.455> really<00:28:28.696> brought<00:28:29.418> that<00:28:29.643> to<00:28:29.675> my<00:28:29.884> attention<00:28:30.285> about<00:28:30.414> servant<00:28:30.687> leadership.

00:28:31.747 --> 00:28:35.119
And<00:28:31.827> then<00:28:32.228> quite<00:28:32.453> honestly,<00:28:33.015> Amy<00:28:33.176> Schumacher,<00:28:33.738> who<00:28:33.834> is<00:28:33.914> the<00:28:33.995> CEO<00:28:34.380> of<00:28:34.476> the<00:28:34.540> Heritage<00:28:34.942> Group.

00:28:36.066 --> 00:28:44.822
You<00:28:36.098> know,<00:28:36.162> she<00:28:36.468> is<00:28:36.725> a<00:28:37.030> phenomenal<00:28:37.833> leader,<00:28:38.653> probably<00:28:39.038> one<00:28:39.151> of<00:28:39.215> the<00:28:39.295> best<00:28:39.536> CEOs<00:28:39.938> that<00:28:40.082> I've<00:28:40.259> ever<00:28:41.544> worked<00:28:41.850> with<00:28:42.043> and<00:28:42.171> talked<00:28:42.508> with,<00:28:43.071> just<00:28:43.472> very<00:28:43.938> purposeful<00:28:44.597> leader.

00:28:45.384 --> 00:28:52.662
She's<00:28:45.722> got,<00:28:46.107> you<00:28:46.204> know,<00:28:46.911> a<00:28:46.927> fourth<00:28:47.312> generation<00:28:47.762> family-owned<00:28:48.614> company<00:28:49.031> that's<00:28:49.401> been<00:28:49.513> around<00:28:49.819> for<00:28:49.979> 93<00:28:50.542> years<00:28:50.783> that<00:28:51.008> she's,<00:28:51.747> you<00:28:51.827> know,<00:28:51.988> she's<00:28:52.164> now<00:28:52.453> leading.

00:28:52.711 --> 00:28:58.864
So<00:28:52.871> she's<00:28:53.096> got<00:28:53.337> the<00:28:53.434> weight<00:28:53.739> of<00:28:53.996> the<00:28:54.301> world<00:28:54.622> on<00:28:54.655> her<00:28:54.735> shoulders<00:28:55.201> to<00:28:55.281> make<00:28:55.378> sure<00:28:55.619> that<00:28:55.827> company,<00:28:56.711> you<00:28:56.743> know,<00:28:56.904> is<00:28:56.968> successful<00:28:57.595> for<00:28:57.675> another<00:28:57.932> 90+<00:28:58.575> years.

00:28:59.844 --> 00:29:02.382
And<00:28:59.924> I<00:29:00.021> just<00:29:00.246> admire<00:29:00.808> how<00:29:00.985> she<00:29:01.547> approaches<00:29:02.029> her<00:29:02.190> day.

00:29:02.834 --> 00:29:12.868
A<00:29:02.915> lot<00:29:03.174> of<00:29:03.238> her<00:29:03.708> daily<00:29:04.047> lessons<00:29:04.436> that<00:29:04.598> I<00:29:04.695> get<00:29:04.938> is<00:29:05.083> how<00:29:05.180> she<00:29:05.342> approaches<00:29:05.731> her<00:29:05.828> day,<00:29:06.054> how<00:29:06.151> she<00:29:06.459> focuses<00:29:07.025> her<00:29:07.122> energy<00:29:07.462> and<00:29:07.527> her<00:29:07.608> time,<00:29:08.644> and<00:29:08.903> how<00:29:09.064> she<00:29:09.372> really<00:29:09.776> puts<00:29:10.359> value<00:29:10.764> in<00:29:10.845> the<00:29:10.925> people<00:29:11.314> that<00:29:11.492> The<00:29:11.573> Heritage<00:29:11.897> Group<00:29:12.075> employs<00:29:12.561> every<00:29:12.787> day.

00:29:14.228 --> 00:29:16.495
What<00:29:14.487> does<00:29:14.730> servant<00:29:15.362> leadership<00:29:15.945> mean<00:29:16.188> to<00:29:16.333> you?

00:29:18.280 --> 00:29:23.555
Yeah,<00:29:18.473> I<00:29:18.634> think,<00:29:19.038> you<00:29:19.457> know,<00:29:19.844> in<00:29:19.925> a<00:29:20.006> nutshell,<00:29:20.554> it<00:29:20.651> means,<00:29:21.361> you<00:29:21.393> know,<00:29:21.619> everything<00:29:22.022> comes<00:29:22.329> before<00:29:22.732> you,<00:29:23.216> right?

00:29:24.281 --> 00:29:27.895
You<00:29:24.378> know,<00:29:24.523> you're<00:29:25.072> only<00:29:25.314> as<00:29:25.410> good<00:29:25.636> as<00:29:25.798> the<00:29:25.894> people<00:29:26.217> around<00:29:26.524> you<00:29:26.604> and<00:29:26.701> the<00:29:26.782> team<00:29:27.024> that<00:29:27.088> you<00:29:27.250> build<00:29:27.427> around<00:29:27.814> you.

00:29:28.443 --> 00:29:31.993
And<00:29:28.523> if<00:29:28.667> you<00:29:28.764> do<00:29:28.989> all<00:29:29.165> that<00:29:29.406> right,<00:29:30.033> things<00:29:30.290> work<00:29:30.595> out<00:29:30.772> for<00:29:30.916> you<00:29:31.077> as<00:29:31.173> an<00:29:31.254> individual,<00:29:31.800> right?

00:29:32.057 --> 00:29:35.222
So<00:29:32.924> you're<00:29:33.085> kind<00:29:33.326> of,<00:29:33.567> you're<00:29:33.744> servant<00:29:34.210> to<00:29:34.306> them<00:29:34.547> as,<00:29:34.788> as<00:29:34.948> leaders.

00:29:35.270 --> 00:29:40.426
And<00:29:35.350> that's<00:29:35.655> why<00:29:35.993> I<00:29:36.073> think<00:29:36.250> I<00:29:36.314> said<00:29:36.635> earlier,<00:29:37.021> you<00:29:37.053> know,<00:29:37.663> for<00:29:37.744> me,<00:29:38.001> my<00:29:38.161> job<00:29:38.499> is<00:29:38.643> to<00:29:38.788> just<00:29:38.964> make<00:29:39.109> sure<00:29:39.270> my<00:29:39.446> team<00:29:39.703> is<00:29:39.752> successful.

00:29:40.507 --> 00:29:44.217
If<00:29:40.571> they're<00:29:40.715> successful,<00:29:41.294> like<00:29:41.535> most<00:29:41.776> likely<00:29:42.097> everything<00:29:42.482> else<00:29:42.659> is<00:29:42.723> gonna<00:29:42.900> work<00:29:43.205> out<00:29:43.462> for<00:29:43.607> all<00:29:43.703> of<00:29:43.864> us,<00:29:44.009> right?

00:29:44.764 --> 00:29:54.980
So<00:29:45.213> providing<00:29:45.631> them<00:29:45.792> the<00:29:45.872> tools,<00:29:46.900> being<00:29:47.141> servant<00:29:47.527> to<00:29:47.575> that,<00:29:47.800> making<00:29:48.041> sure<00:29:48.201> they<00:29:48.362> have<00:29:48.506> the<00:29:48.587> tools<00:29:48.908> and<00:29:48.988> resources<00:29:49.486> they<00:29:49.711> need,<00:29:50.434> that's<00:29:50.691> kind<00:29:50.852> of<00:29:50.932> how<00:29:51.093> I<00:29:51.253> define,<00:29:51.960> you<00:29:51.992> know,<00:29:52.121> I<00:29:52.217> define<00:29:52.522> servant<00:29:52.860> leadership<00:29:53.422> and,<00:29:53.583> and<00:29:53.808> working<00:29:54.209> on<00:29:54.289> that<00:29:54.611> every<00:29:54.787> day.

00:29:55.093 --> 00:29:57.130
It's,<00:29:55.350> it's<00:29:55.575> a,<00:29:55.992> You<00:29:56.152> know,<00:29:56.393> it's<00:29:56.553> a<00:29:56.617> journey,<00:29:56.954> right?

00:29:57.194 --> 00:30:04.439
You've<00:29:57.274> got<00:29:57.435> to<00:29:57.515> make<00:29:57.739> sure<00:29:57.835> that<00:29:57.899> you<00:29:57.996> take<00:29:58.300> the<00:29:58.332> time<00:29:58.797> to<00:29:58.957> think<00:29:59.118> about,<00:29:59.919> you<00:29:59.951> know,<00:30:00.063> how<00:30:00.240> you're<00:30:00.384> enabling<00:30:00.785> your<00:30:00.945> team<00:30:01.282> and<00:30:01.426> how<00:30:01.682> you're<00:30:02.532> making<00:30:02.804> sure<00:30:02.981> they're<00:30:03.125> successful<00:30:03.702> in<00:30:03.750> their<00:30:03.910> journey<00:30:04.167> as<00:30:04.311> well.

00:30:05.433 --> 00:30:14.602
As<00:30:05.594> CEO,<00:30:06.090> you're<00:30:06.652> kind<00:30:06.828> of<00:30:06.892> forced,<00:30:07.277> particularly<00:30:07.661> in<00:30:07.758> today's<00:30:08.078> day<00:30:08.158> and<00:30:08.319> age,<00:30:08.735> to<00:30:09.136> think<00:30:09.473> about<00:30:09.713> the<00:30:09.793> macroeconomic<00:30:10.595> environment,<00:30:11.124> what's<00:30:11.284> happening<00:30:11.621> in<00:30:11.701> the<00:30:11.861> world,<00:30:13.368> how<00:30:13.560> is<00:30:13.689> this<00:30:13.849> going<00:30:13.945> to<00:30:14.009> affect<00:30:14.426> us?

00:30:14.666 --> 00:30:27.426
And<00:30:14.907> in<00:30:15.067> your<00:30:16.029> industry,<00:30:16.365> maybe<00:30:16.670> in<00:30:16.734> particular,<00:30:17.311> you're<00:30:17.536> looking<00:30:17.808> at<00:30:17.936> this<00:30:18.978> type<00:30:19.171> of<00:30:19.219> stuff,<00:30:19.780> like<00:30:20.100> what<00:30:20.261> government<00:30:20.597> policy<00:30:21.014> might<00:30:21.238> be<00:30:21.399> around<00:30:22.280> electric<00:30:23.093> electric<00:30:23.740> cars,<00:30:24.241> electric<00:30:24.629> anything<00:30:25.017> like,<00:30:25.276> you<00:30:25.438> know,<00:30:25.906> that<00:30:26.068> takes<00:30:26.262> the<00:30:26.391> batteries<00:30:26.876> that<00:30:27.038> you're<00:30:27.135> building.

00:30:29.087 --> 00:30:29.909
How—<00:30:29.248> what<00:30:29.345> do<00:30:29.409> you<00:30:29.506> think?

00:30:29.989 --> 00:30:35.389
What<00:30:30.102> do<00:30:30.134> you—<00:30:30.392> how's<00:30:30.489> 2024<00:30:31.843> gone<00:30:32.085> so<00:30:32.310> far<00:30:32.713> and<00:30:32.891> how<00:30:33.052> do<00:30:33.116> you<00:30:33.277> think<00:30:33.535> we're<00:30:34.115> shaping<00:30:34.567> up<00:30:34.664> for<00:30:34.744> the<00:30:34.825> rest<00:30:34.954> of<00:30:35.066> the<00:30:35.212> year?

00:30:36.347 --> 00:30:40.045
Yeah,<00:30:36.686> 2024<00:30:37.348> has<00:30:37.574> been<00:30:37.897> really<00:30:38.301> good<00:30:38.688> for<00:30:39.254> us<00:30:39.528> as<00:30:39.673> a<00:30:39.738> company.

00:30:40.142 --> 00:30:43.145
We've,<00:30:40.561> you<00:30:40.707> know,<00:30:40.787> again,<00:30:41.127> this<00:30:41.353> industry<00:30:41.659> is<00:30:41.853> growing<00:30:42.402> very<00:30:42.741> fast.

00:30:43.210 --> 00:30:51.137
And<00:30:43.872> I<00:30:43.952> think,<00:30:44.211> you<00:30:44.291> know,<00:30:44.356> as<00:30:44.517> you<00:30:44.663> look<00:30:44.856> at<00:30:45.227> the<00:30:45.324> geopolitical<00:30:46.193> dynamics<00:30:46.757> that<00:30:46.821> are<00:30:46.998> out<00:30:47.095> there<00:30:47.256> today,<00:30:48.126> right,<00:30:48.367> all<00:30:48.544> this—<00:30:48.947> a<00:30:49.108> lot<00:30:49.285> of<00:30:49.349> this<00:30:49.510> comes<00:30:49.736> down<00:30:49.849> to<00:30:49.913> especially<00:30:50.380> the<00:30:50.477> battery<00:30:50.815> industry.

00:30:51.672 --> 00:30:58.813
You<00:30:51.704> know,<00:30:51.897> we've<00:30:52.073> learned<00:30:52.378> lessons<00:30:52.779> over<00:30:52.956> time,<00:30:53.582> whether<00:30:53.838> it<00:30:53.983> was<00:30:54.384> through<00:30:54.625> COVID<00:30:55.202> and<00:30:55.748> the<00:30:55.844> chip<00:30:56.165> crisis<00:30:56.727> that<00:30:56.807> we've<00:30:57.032> had<00:30:57.353> with<00:30:57.529> vehicles<00:30:58.075> and<00:30:58.171> things<00:30:58.332> like<00:30:58.556> that.

00:30:59.214 --> 00:31:08.425
You<00:30:59.246> know,<00:30:59.375> I<00:30:59.455> think<00:30:59.680> a<00:30:59.696> lot<00:30:59.936> of<00:31:00.017> countries,<00:31:00.354> not<00:31:00.562> only<00:31:00.675> the<00:31:00.723> United<00:31:00.980> States<00:31:01.300> but<00:31:01.541> Europe<00:31:01.926> as<00:31:02.087> well,<00:31:02.408> have<00:31:02.889> learned<00:31:03.146> that,<00:31:03.868> you<00:31:03.948> know,<00:31:04.173> domesticating<00:31:05.553> a<00:31:05.569> supply<00:31:06.179> chain<00:31:06.596> is<00:31:06.821> really<00:31:07.094> important<00:31:07.495> if<00:31:07.639> you<00:31:07.784> can,<00:31:08.121> right?

00:31:08.522 --> 00:31:20.203
And<00:31:09.083> if<00:31:09.228> you<00:31:09.388> look<00:31:09.629> at<00:31:09.966> the<00:31:10.046> transportation<00:31:10.929> sector<00:31:11.474> and<00:31:11.571> the<00:31:11.731> energy<00:31:11.972> storage<00:31:12.213> sector<00:31:12.518> to<00:31:12.630> some<00:31:12.871> extent,<00:31:13.641> right,<00:31:13.801> the<00:31:13.898> US<00:31:14.219> has<00:31:14.299> sat<00:31:14.620> back<00:31:14.877> and<00:31:14.957> said,<00:31:15.262> wait<00:31:15.438> a<00:31:15.502> minute,<00:31:15.823> we've<00:31:16.048> got<00:31:16.176> to<00:31:16.224> make<00:31:16.385> sure<00:31:16.626> that<00:31:16.770> we've<00:31:16.866> got<00:31:17.027> a<00:31:17.043> sustainable<00:31:17.572> supply<00:31:17.990> chain<00:31:18.230> here<00:31:18.792> to<00:31:19.016> build<00:31:19.337> out<00:31:19.578> this<00:31:19.754> industry.

00:31:20.380 --> 00:31:30.419
And,<00:31:21.021> you<00:31:21.053> know,<00:31:21.198> for<00:31:21.310> Service<00:31:21.743> Solutions,<00:31:22.080> that's<00:31:22.400> really<00:31:22.641> been<00:31:22.785> a<00:31:22.946> catalyst<00:31:23.427> for<00:31:23.523> us<00:31:23.764> because<00:31:24.710> the<00:31:24.806> only<00:31:25.047> way<00:31:25.271> you<00:31:25.303> stay<00:31:25.544> sustainable<00:31:26.249> is<00:31:26.346> if<00:31:26.474> you<00:31:26.554> have<00:31:27.051> a<00:31:27.228> sort<00:31:27.468> of<00:31:27.532> a<00:31:27.677> recycling<00:31:28.495> kind<00:31:28.735> of<00:31:28.831> economy<00:31:29.377> behind<00:31:29.842> that,<00:31:30.098> right?

00:31:31.237 --> 00:31:35.679
So<00:31:31.606> for<00:31:31.766> us<00:31:31.943> in<00:31:32.023> '24,<00:31:33.129> there's<00:31:33.306> been<00:31:33.466> a<00:31:33.482> lot<00:31:33.803> of<00:31:33.867> positive<00:31:34.348> momentum<00:31:34.910> in<00:31:35.070> what<00:31:35.230> we're<00:31:35.391> doing.

00:31:36.433 --> 00:31:40.186
The<00:31:36.497> story<00:31:37.059> really<00:31:37.315> resonates,<00:31:37.876> like<00:31:38.197> keep<00:31:38.502> everything<00:31:38.903> out<00:31:39.015> of<00:31:39.079> landfills,<00:31:39.881> right?

00:31:40.523 --> 00:31:44.163
The<00:31:40.683> largest<00:31:41.228> operating<00:31:41.645> mine<00:31:41.966> in<00:31:42.046> the<00:31:42.271> world<00:31:42.527> today<00:31:42.912> is<00:31:43.008> driving<00:31:43.409> around<00:31:43.554> on<00:31:43.650> the<00:31:43.730> roads<00:31:44.051> now.

00:31:44.612 --> 00:31:44.837
Right?

00:31:45.238 --> 00:31:49.681
There's<00:31:45.398> a<00:31:45.478> lot<00:31:45.655> of<00:31:45.735> lithium,<00:31:46.136> nickel,<00:31:46.457> cobalt,<00:31:46.858> manganese<00:31:47.323> driving<00:31:47.580> around<00:31:47.901> the<00:31:47.965> roads<00:31:48.302> every<00:31:48.462> day<00:31:48.607> in<00:31:48.703> these<00:31:48.815> electric<00:31:49.328> vehicles.

00:31:49.746 --> 00:32:03.220
So,<00:31:50.387> you<00:31:50.483> know,<00:31:50.628> shame<00:31:50.949> on<00:31:51.109> us<00:31:51.334> if<00:31:51.430> we're<00:31:51.574> not<00:31:51.831> responsible<00:31:52.457> enough<00:31:53.034> to<00:31:53.114> make<00:31:53.355> sure<00:31:53.515> that<00:31:53.676> that<00:31:53.836> material<00:31:54.301> ends<00:31:54.478> up<00:31:54.638> back<00:31:54.959> into<00:31:55.440> a<00:31:55.520> processing<00:31:56.082> facility<00:31:56.467> and<00:31:56.547> service<00:31:56.804> solutions,<00:31:57.766> and<00:31:57.846> then<00:31:57.943> we're<00:31:58.087> able<00:31:58.312> to<00:31:58.408> reuse<00:31:58.809> that<00:31:58.969> again<00:31:59.210> and<00:31:59.274> put<00:31:59.531> a<00:31:59.611> new<00:31:59.852> battery<00:32:00.173> on<00:32:00.317> the<00:32:00.397> road<00:32:00.718> and<00:32:00.814> a<00:32:00.830> new<00:32:00.975> car<00:32:01.199> on<00:32:01.231> the<00:32:01.360> road<00:32:01.600> for<00:32:01.680> the<00:32:01.712> next<00:32:01.937> 10<00:32:02.178> to<00:32:02.322> 12<00:32:02.643> years,<00:32:02.964> right?

00:32:03.637 --> 00:32:05.739
So<00:32:04.022> it's<00:32:04.183> been<00:32:04.279> a<00:32:04.343> catalyst<00:32:04.905> for<00:32:04.985> us<00:32:05.145> in<00:32:05.226> '24.

00:32:06.413 --> 00:32:10.519
There's<00:32:06.653> obviously<00:32:07.054> a<00:32:07.070> lot<00:32:07.247> of<00:32:07.311> geopolitical<00:32:07.888> dynamics<00:32:08.498> with<00:32:08.594> China<00:32:08.979> and<00:32:09.140> other<00:32:09.316> countries<00:32:09.717> and<00:32:09.862> things<00:32:10.038> like<00:32:10.198> that.

00:32:10.920 --> 00:32:13.471
There's<00:32:11.177> a,<00:32:11.209> there's<00:32:11.289> a<00:32:11.642> You<00:32:11.674> know,<00:32:11.738> there's<00:32:11.899> a<00:32:12.027> race<00:32:12.364> out<00:32:12.524> there<00:32:12.749> for<00:32:12.845> minerals,<00:32:13.326> right?

00:32:13.551 --> 00:32:17.433
You<00:32:13.647> see<00:32:13.872> it<00:32:13.952> every<00:32:14.128> day<00:32:14.289> if<00:32:14.513> you<00:32:14.610> read<00:32:14.834> the<00:32:14.914> headlines<00:32:15.315> about<00:32:15.556> lithium<00:32:16.037> and<00:32:16.534> nickel<00:32:16.855> and<00:32:17.000> cobalt.

00:32:17.962 --> 00:32:23.752
Um,<00:32:18.283> everybody<00:32:18.716> is<00:32:18.844> trying<00:32:19.053> to<00:32:19.245> access<00:32:19.582> those<00:32:19.758> materials<00:32:20.224> globally,<00:32:20.609> whether<00:32:20.865> it's<00:32:21.026> in<00:32:21.170> Africa<00:32:21.491> or<00:32:21.812> in<00:32:21.988> Australia<00:32:22.950> or<00:32:22.983> South<00:32:23.287> America.

00:32:24.378 --> 00:32:35.029
Um,<00:32:24.715> so<00:32:24.875> that's<00:32:25.100> provided<00:32:25.485> a<00:32:25.501> catalyst<00:32:25.998> for<00:32:26.142> us,<00:32:26.335> and<00:32:26.399> I<00:32:26.559> think<00:32:27.281> it's<00:32:27.442> going<00:32:27.538> to<00:32:27.666> be<00:32:27.762> a<00:32:27.843> continued,<00:32:29.110> uh,<00:32:29.511> dynamic<00:32:30.072> out<00:32:30.169> there<00:32:30.329> that<00:32:30.570> the<00:32:30.650> geopolitics<00:32:31.452> of<00:32:31.532> that<00:32:31.933> around,<00:32:32.879> you<00:32:32.911> know,<00:32:33.040> domesticating<00:32:33.713> supply<00:32:34.179> chains<00:32:34.499> is<00:32:34.580> going<00:32:34.724> to<00:32:34.804> be<00:32:34.900> there.

00:32:35.301 --> 00:32:39.231
That's<00:32:35.414> going<00:32:35.606> to<00:32:35.638> serve<00:32:35.943> as<00:32:36.023> a<00:32:36.103> catalyst<00:32:36.569> for<00:32:36.905> us<00:32:37.210> as<00:32:37.371> an<00:32:37.467> industry<00:32:37.868> and<00:32:38.333> as<00:32:38.445> a<00:32:38.574> company<00:32:38.830> to<00:32:38.991> grow.

00:32:40.620 --> 00:32:48.250
Finally,<00:32:40.975> we<00:32:41.282> end<00:32:41.379> every<00:32:41.622> interview<00:32:41.945> with<00:32:42.042> the<00:32:42.172> exact<00:32:42.446> same<00:32:42.673> question,<00:32:43.384> and<00:32:43.465> that's<00:32:43.643> because<00:32:43.901> at<00:32:43.982> CEO.com,<00:32:44.855> we<00:32:45.017> believe<00:32:45.259> the<00:32:45.340> chances<00:32:45.744> one<00:32:45.987> gives<00:32:46.456> is<00:32:46.553> just<00:32:46.795> as<00:32:46.876> important<00:32:47.199> as<00:32:47.345> the<00:32:47.426> chances<00:32:47.765> one<00:32:47.927> takes.

00:32:49.000 --> 00:32:52.808
When<00:32:49.114> you<00:32:49.361> hear<00:32:49.607> that,<00:32:50.510> who<00:32:50.674> gave<00:32:51.002> you<00:32:51.167> a<00:32:51.183> chance<00:32:51.577> to<00:32:51.741> get<00:32:51.889> you<00:32:51.987> to<00:32:52.135> where<00:32:52.316> you<00:32:52.480> are<00:32:52.644> today?

00:32:54.440 --> 00:33:00.175
Yeah,<00:32:54.794> you<00:32:54.891> know,<00:32:55.422> I<00:32:55.825> have<00:32:56.002> to<00:32:56.083> go<00:32:56.228> back<00:32:56.469> into<00:32:56.582> my<00:32:56.792> Dow<00:32:56.969> career<00:32:57.452> because,<00:32:58.886> you<00:32:58.918> know,<00:32:58.983> a<00:32:59.144> guy<00:32:59.305> by<00:32:59.402> the<00:32:59.466> name<00:32:59.692> of<00:32:59.788> Ian<00:32:59.950> Robson.

00:33:00.732 --> 00:33:03.298
I<00:33:00.977> was,<00:33:01.223> you<00:33:01.304> know,<00:33:01.370> I<00:33:01.468> was<00:33:01.549> working<00:33:01.811> in<00:33:01.942> Freeport,<00:33:02.285> Texas<00:33:02.628> at<00:33:02.694> Dow<00:33:02.857> Chemical.

00:33:03.413 --> 00:33:05.325
I<00:33:03.494> was<00:33:03.609> about<00:33:04.099> 7<00:33:04.475> years<00:33:04.720> into<00:33:04.835> my<00:33:04.982> career.

00:33:06.047 --> 00:33:12.131
And,<00:33:06.368> uh,<00:33:06.529> he<00:33:06.625> said,<00:33:06.866> hey<00:33:07.026> David,<00:33:07.652> um,<00:33:07.909> I've<00:33:08.054> got<00:33:08.230> an<00:33:08.310> opportunity<00:33:08.872> for<00:33:09.017> you<00:33:09.675> to<00:33:09.819> go<00:33:10.140> work<00:33:10.461> as<00:33:10.558> an<00:33:10.702> expat<00:33:11.344> in,<00:33:11.681> in<00:33:11.826> Spain.

00:33:12.789 --> 00:33:14.346
Uh,<00:33:12.950> would<00:33:13.062> that<00:33:13.206> be<00:33:13.303> something<00:33:13.592> you'd<00:33:13.832> want<00:33:13.993> to<00:33:14.089> do?

00:33:14.555 --> 00:33:17.444
And,<00:33:14.956> you<00:33:14.988> know,<00:33:15.213> without<00:33:15.518> hesitation,<00:33:16.160> I<00:33:16.256> said,<00:33:16.642> absolutely<00:33:17.203> yes.

00:33:18.167 --> 00:33:21.682
And<00:33:18.488> I<00:33:18.584> didn't<00:33:18.809> realize<00:33:19.290> what<00:33:19.467> that<00:33:19.691> really<00:33:19.932> meant<00:33:20.173> other<00:33:20.350> than,<00:33:20.510> hey,<00:33:20.687> I'm<00:33:20.815> getting<00:33:20.911> to<00:33:20.992> go<00:33:21.152> work<00:33:21.329> in<00:33:21.409> Spain.

00:33:21.778 --> 00:33:25.823
That<00:33:21.875> sounded<00:33:22.180> pretty<00:33:22.436> cool<00:33:22.613> when<00:33:22.757> you're,<00:33:22.998> you<00:33:23.078> know,<00:33:23.945> when<00:33:24.106> you're<00:33:24.202> 28,<00:33:24.908> 29<00:33:25.326> years<00:33:25.567> old,<00:33:25.727> right?

00:33:25.872 --> 00:33:27.541
It's<00:33:26.048> a<00:33:26.112> pretty<00:33:26.770> cool<00:33:26.995> opportunity.

00:33:27.798 --> 00:33:33.127
And,<00:33:28.039> um,<00:33:28.761> you<00:33:28.793> know,<00:33:28.841> I<00:33:28.938> jumped<00:33:29.323> at<00:33:29.483> it<00:33:29.564> and<00:33:29.660> I<00:33:29.820> didn't<00:33:30.061> realize<00:33:30.543> the<00:33:30.703> profound<00:33:31.410> impact<00:33:31.827> that<00:33:31.923> it<00:33:31.987> was<00:33:32.148> gonna<00:33:32.292> have<00:33:32.485> in<00:33:32.565> my<00:33:32.710> career.

00:33:33.432 --> 00:33:43.071
Not<00:33:33.737> only<00:33:34.298> from<00:33:35.180> just<00:33:35.421> my<00:33:35.597> journey<00:33:35.982> as<00:33:36.078> a<00:33:36.223> leader<00:33:36.624> and<00:33:36.720> the<00:33:36.864> opportunities<00:33:37.522> that<00:33:37.666> that<00:33:37.827> provided<00:33:38.228> me,<00:33:38.468> but<00:33:38.949> also<00:33:39.270> just<00:33:39.447> my<00:33:39.607> journey<00:33:39.992> of<00:33:40.072> being<00:33:40.265> exposed<00:33:40.810> to<00:33:41.291> things<00:33:41.596> outside<00:33:42.013> the<00:33:42.077> United<00:33:42.398> States,<00:33:42.815> right?

00:33:43.120 --> 00:33:47.482
I<00:33:43.216> spent<00:33:43.537> 10<00:33:43.761> years<00:33:44.018> of<00:33:44.082> my,<00:33:44.339> that<00:33:44.563> the<00:33:44.659> following<00:33:44.980> 10<00:33:45.237> years<00:33:45.397> of<00:33:45.461> my<00:33:45.606> career<00:33:46.568> outside<00:33:46.905> the<00:33:46.969> United<00:33:47.226> States.

00:33:47.546 --> 00:33:48.958
I<00:33:47.627> lived<00:33:47.803> in<00:33:47.931> Spain<00:33:48.412> for<00:33:48.509> a<00:33:48.573> few<00:33:48.813> years.

00:33:49.054 --> 00:33:50.530
I<00:33:49.070> was<00:33:49.230> in<00:33:49.311> Switzerland<00:33:49.792> for<00:33:49.856> 5<00:33:50.257> years.

00:33:50.931 --> 00:33:53.192
I<00:33:50.979> actually<00:33:51.251> got<00:33:51.396> the<00:33:51.540> opportunity<00:33:51.861> to<00:33:51.941> go<00:33:52.021> work<00:33:52.198> in<00:33:52.342> China<00:33:52.743> for<00:33:52.823> a<00:33:52.903> few<00:33:53.080> years.

00:33:53.240 --> 00:34:01.821
So<00:33:53.882> I<00:33:53.962> spent<00:33:54.235> nearly<00:33:54.523> 10<00:33:54.748> years<00:33:55.309> outside<00:33:55.807> of<00:33:55.871> the<00:33:55.903> United<00:33:56.127> States<00:33:56.673> working<00:33:57.009> in<00:33:57.090> different<00:33:57.475> cultures,<00:33:58.453> working<00:33:58.998> with<00:33:59.175> different<00:33:59.496> people<00:34:00.281> in,<00:34:00.458> in,<00:34:00.779> in<00:34:01.003> across<00:34:01.404> the<00:34:01.484> globe.

00:34:02.303 --> 00:34:10.714
And<00:34:02.447> really<00:34:02.624> that<00:34:03.009> opened<00:34:03.250> my<00:34:03.651> eyes<00:34:04.052> up<00:34:04.229> to<00:34:04.951> the<00:34:05.096> potential<00:34:05.978> as<00:34:06.155> a<00:34:06.235> leader,<00:34:07.279> the<00:34:07.359> potential<00:34:07.760> as<00:34:07.921> an<00:34:08.001> individual<00:34:08.482> to<00:34:08.563> understand<00:34:09.028> different<00:34:09.269> cultures<00:34:09.622> and<00:34:09.750> how<00:34:09.911> people<00:34:10.232> operate.

00:34:11.275 --> 00:34:16.267
And<00:34:11.356> I<00:34:11.677> will<00:34:11.773> say<00:34:12.335> it<00:34:12.559> has<00:34:12.736> helped<00:34:12.993> me<00:34:13.201> every<00:34:13.362> step<00:34:13.635> of<00:34:13.715> the<00:34:13.844> way<00:34:14.020> in<00:34:14.052> my<00:34:14.245> career<00:34:14.582> since<00:34:14.823> I<00:34:14.903> came<00:34:15.224> back<00:34:15.417> from<00:34:15.545> that<00:34:15.722> experience.

00:34:17.230 --> 00:34:25.705
And,<00:34:17.455> you<00:34:17.503> know,<00:34:17.696> Ian<00:34:17.937> gave<00:34:18.113> me<00:34:18.209> that<00:34:18.418> opportunity<00:34:18.980> to<00:34:19.076> be<00:34:19.221> able<00:34:19.558> to<00:34:19.638> go<00:34:19.815> see<00:34:20.120> that<00:34:20.441> internationally<00:34:22.046> and<00:34:22.190> also<00:34:22.608> really<00:34:22.929> get<00:34:23.089> into<00:34:23.795> how<00:34:23.876> do<00:34:23.972> I<00:34:24.116> really<00:34:24.293> want<00:34:24.437> to<00:34:24.469> be<00:34:24.614> a<00:34:24.694> leader,<00:34:25.481> right?

00:34:25.978 --> 00:34:29.991
And<00:34:26.123> what<00:34:26.283> that<00:34:26.460> means<00:34:26.765> to<00:34:26.861> me<00:34:27.182> in<00:34:27.327> terms<00:34:27.728> of<00:34:28.049> how<00:34:28.225> I<00:34:28.306> can<00:34:28.466> impact<00:34:28.868> other<00:34:29.028> people<00:34:29.333> in<00:34:29.365> my<00:34:29.526> career.

00:34:30.312 --> 00:34:33.459
And<00:34:30.392> how<00:34:30.457> I<00:34:30.617> can<00:34:30.762> help<00:34:31.099> other<00:34:31.260> people<00:34:31.516> be<00:34:31.661> leaders<00:34:32.014> as<00:34:32.143> well<00:34:32.640> going<00:34:32.881> through<00:34:33.026> their<00:34:33.202> career.

00:34:34.647 --> 00:34:36.317
David,<00:34:35.049> thank<00:34:35.226> you<00:34:35.290> so<00:34:35.547> much<00:34:35.836> for<00:34:35.932> joining<00:34:36.253> us.

00:34:36.446 --> 00:34:37.506
Seriously,<00:34:36.815> that<00:34:36.879> was<00:34:37.056> fascinating.

00:34:37.618 --> 00:34:38.421
I<00:34:37.698> could<00:34:37.779> talk<00:34:37.939> to<00:34:37.987> you<00:34:38.100> forever.

00:34:39.545 --> 00:34:40.299
Really<00:34:39.770> appreciate<00:34:40.251> it.

00:34:40.669 --> 00:34:45.245
Best<00:34:40.910> of<00:34:41.054> luck<00:34:41.231> with<00:34:41.327> Cerber<00:34:41.632> Solutions,<00:34:42.258> and<00:34:42.306> I'm<00:34:42.435> sure<00:34:42.595> we'll<00:34:43.382> catch<00:34:43.623> you<00:34:43.719> around<00:34:44.201> down<00:34:44.988> the<00:34:45.068> road.

00:34:46.048 --> 00:34:46.481
Great,<00:34:46.289> Clint.

00:34:46.529 --> 00:34:47.027
Thanks<00:34:46.834> a<00:34:46.850> lot.

00:34:47.075 --> 00:34:48.263
I<00:34:47.091> really<00:34:47.252> appreciate<00:34:47.653> the<00:34:47.798> opportunity.

00:34:48.312 --> 00:34:49.179
It's<00:34:48.536> great<00:34:48.761> to<00:34:48.842> talk<00:34:49.034> to<00:34:49.098> you.

00:34:49.243 --> 00:34:50.271
These<00:34:49.500> are<00:34:49.644> fun<00:34:49.821> questions.

00:34:50.367 --> 00:34:55.521
And<00:34:51.089> yeah,<00:34:51.282> really<00:34:51.491> exciting<00:34:51.989> for<00:34:53.257> you<00:34:53.755> and<00:34:53.899> all<00:34:54.012> the<00:34:54.140> other<00:34:54.301> interviews<00:34:54.622> you<00:34:54.702> get<00:34:54.799> to<00:34:54.879> do<00:34:55.039> going<00:34:55.280> forward.

00:34:55.986 --> 00:34:56.628
Ah,<00:34:56.243> thank<00:34:56.484> you.