The best year of John Burdett's life included cancer and 21 Days in the hospital

John Burdett is the founder and CEO of Fast Slow Motion, a Birmingham, Alabama consulting firm that helps growing businesses scale on Salesforce and HubSpot. He started it in 2014 after years in software engineering and operations. His pitch to clients has always been the same: heroics don't scale, systems do, and a well-built business should not depend on its founder.

In January 2025, he got sick. A severe flare-up of ulcerative colitis. He lost 60 pounds in about eight weeks, spent 21 days in the hospital, and had his colon removed in February. Three months later, doctors found Stage 3 melanoma, unrelated to the colitis.

"The business ran fine without me," Burdett told the CEO.com Podcast. "Honestly, it probably did better without me, which is both humbling and encouraging."

He is now cancer-free and receiving treatment to keep it that way.

The company's name came from his son, who threw a ball at him one day, watched him catch it, and said, "Dad, that was like fast slow motion." Burdett bought the domain. He also liked what the phrase meant. A Major League hitter sees a 95-mile-per-hour fastball as manageable because of the work he put in before the pitch. To everyone else, it's a blur.

"When you've built the right systems and processes, things slow down, and you can move faster," he said. "When you haven't done that work, everything speeds up, and you slow down."

Fast Slow Motion has made the Inc. 5000 list of fastest-growing private companies four years in a row and has completed more than 3,000 projects for over 1,500 clients across all 50 states, Canada, Europe, and the Caribbean. Burdett says the team now numbers about 135 full-time employees. All of them work remotely, and always have, a decision he made at founding.

"When COVID hit, most companies had to pivot. We didn't change a thing," he said. "Decide who you are and be consistent. If you're office-only, be office-only. If you're hybrid, be hybrid. If you're remote, be remote."

Burdett co-wrote The Scalable Business Framework with Michael A. Johnson. It came out in 2025, shortly after he got sick. The book is built on what he calls the Three Ps. Purpose, a mission bigger than money. People, starting with employees. Profit. "That sounds obvious, but a lot of businesses miss it. If you're not making money, something is wrong with the business model."

Systems and processes go on top. He calls the result "driving your business through the windshield instead of the rearview mirror."

Fast Slow Motion started in the Salesforce ecosystem and added HubSpot as it matured into a real competitor. Burdett compares the two platforms to a Mercedes and a BMW. The firm now works across Salesforce, HubSpot, and Claude, and he spends a lot of time talking clients through what AI does and doesn't change.

"Fundamentally, good systems, good processes, and good execution will never go away. AI is simply a tool that elevates everything," he said. "AI is good at reading unstructured data, but it also hallucinates when that data isn't organized. If your structured data is clean and you supplement it with unstructured data, you're really positioned to win."

Most businesses, he said, are scrambling because their house is not in order.

About 12 years ago, exhausted by a career that was successful and not fulfilling, Burdett surrendered everything to God. He is open about his faith and credits it with getting him through the hospital. Gratitude did the rest.

"I was thankful it was me and not someone in my family. I was thankful my business was healthy. I was thankful my kids were grown," he said. "I wasn't lying in a hospital bed thinking about money or awards. I was thinking about the people I loved."

He calls it the best year of his life, and knows how that sounds. "It didn't matter how hard I worked, how much money I had, or who I knew. I wasn't getting out of the hospital without having my colon removed."

Every interview on the CEO.com Podcast ends with the same question: who gave you a chance? Burdett named Steve Atkins, a computer science professor who had started a professional services firm, and Atkins's partners Larry Lilly and Sanjay Singh. They hired him at 21.

"They gave me responsibility, mentorship, and room to make mistakes. And believe me, I made plenty," he said. "They invested in me long before I deserved it."

Burdett started feeling normal again only a few weeks before the interview, for the first time all year.

"When your health gets taken away, you realize how much you took it for granted. Once you get it back, you become a different person. I wake up grateful every morning."

00:00:00 Introduction and Welcome
00:00:11 Overview of Fast Slow Motion
00:00:28 Comparing Salesforce and HubSpot
00:01:11 Importance of Data Consolidation
00:01:45 Impact of AI on Business Platforms
00:02:27 Challenges with Data Management
00:02:44 John's Personal Journey and Health Struggles
00:05:38 Coping with Adversity
00:07:53 The Scalable Business Framework
00:09:50 Qualities of a Great Leader
00:11:34 Building Company Culture
00:13:36 Remote Work and Company Flexibility
00:15:50 Origin of the Company Name
00:17:28 Macroeconomic Perspectives
00:20:43 The Importance of Giving and Receiving Chances
00:22:34 Closing Remarks and Health Update

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Honestly,<00:03:14.040> I'm<00:03:14.280> I'm<00:03:14.440> a<00:03:14.720> man<00:03:15.000> of<00:03:15.080> faith,<00:03:15.400> so<00:03:15.519> I<00:03:15.600> surrendered<00:03:16.040> everything<00:03:16.400> to<00:03:16.480> God<00:03:16.840> about<00:03:17.080> 12<00:03:17.360> years<00:03:17.600> ago,<00:03:18.320> decided<00:03:18.760> I'm<00:03:18.840> going<00:03:18.959> to<00:03:19.040> do<00:03:19.160> it<00:03:19.280> his<00:03:19.519> way,<00:03:20.239> and<00:03:20.440> then<00:03:20.760> I

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started<00:03:21.400> really<00:03:21.720> fundamentally<00:03:22.480> helping<00:03:23.239> my<00:03:23.519> own<00:03:23.760> businesses<00:03:24.360> do<00:03:24.560> things<00:03:25.000> with<00:03:25.160> good<00:03:25.440> systems<00:03:26.000> and<00:03:26.120> processes<00:03:26.880> and<00:03:26.959> not<00:03:27.160> heroics<00:03:28.519> so<00:03:28.760> that<00:03:29.080> it

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would<00:03:29.360> scale<00:03:29.880> and<00:03:30.000> grow<00:03:30.239> without<00:03:30.680> me.<00:03:31.360> And<00:03:31.880> over<00:03:32.040> the<00:03:32.120> last<00:03:32.480> 10<00:03:32.800> months,<00:03:33.200> honestly,<00:03:33.800> I've<00:03:35.239> unintentionally<00:03:36.120> proven<00:03:36.640> that<00:03:36.920> to<00:03:37.000> be<00:03:37.160> true.

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So,<00:03:37.840> we<00:03:37.959> wrote<00:03:38.200> a<00:03:38.239> book<00:03:38.519> on<00:03:38.720> it<00:03:38.840> called<00:03:39.000> The<00:03:39.080> Scalable<00:03:39.560> Business<00:03:39.920> Framework.

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In<00:03:41.120> the<00:03:41.200> final<00:03:41.560> stages<00:03:42.120> of<00:03:42.160> that<00:03:42.400> manuscript,<00:03:43.920> I<00:03:44.080> had<00:03:45.239> a<00:03:45.320> flare-up<00:03:45.800> of<00:03:45.959> ulcerative<00:03:46.400> colitis<00:03:46.920> in<00:03:47.040> January<00:03:47.760> of<00:03:48.200> 2025.

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We're<00:03:50.120> recording<00:03:50.600> this<00:03:50.840> in<00:03:51.040> November<00:03:51.519> of<00:03:51.640> 2025<00:03:52.920> and<00:03:53.040> had<00:03:53.280> my<00:03:53.760> I<00:03:53.840> lost<00:03:54.080> 60<00:03:54.400> lb<00:03:55.360> in<00:03:55.480> about<00:03:55.720> 8<00:03:55.840> weeks.

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Was<00:03:57.160> hospitalized<00:03:57.800> for<00:03:57.920> 21<00:03:58.360> days.<00:03:59.240> Had<00:03:59.440> my<00:03:59.600> entire<00:04:00.000> colon<00:04:00.400> removed<00:04:01.480> in<00:04:02.160> February<00:04:03.000> of<00:04:03.200> 2025<00:04:04.840> and<00:04:05.080> then

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3<00:04:06.000> months<00:04:06.280> later<00:04:06.680> found<00:04:07.000> out<00:04:07.280> I<00:04:07.360> had<00:04:07.640> stage<00:04:08.040> 3<00:04:08.480> melanoma<00:04:09.040> skin<00:04:09.320> cancer,<00:04:09.760> totally<00:04:10.120> separate<00:04:10.600> disease,<00:04:11.640> and<00:04:12.120> went<00:04:12.360> through<00:04:12.480> that<00:04:12.720> journey<00:04:13.160> and<00:04:13.320> I'm<00:04:13.520> I'm<00:04:13.640> currently<00:04:14.040> cancer-free

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and<00:04:15.000> receiving<00:04:15.680> treatment<00:04:16.160> to<00:04:16.239> make<00:04:16.440> sure<00:04:16.600> that<00:04:16.799> doesn't<00:04:17.120> come<00:04:17.320> back<00:04:18.200> and<00:04:18.440> and<00:04:18.640> really<00:04:18.880> really<00:04:19.160> in<00:04:19.280> good<00:04:19.480> shape<00:04:19.720> and<00:04:19.799> health<00:04:20.040> now,<00:04:20.400> but<00:04:21.400> the<00:04:22.040> fundamentals<00:04:22.760> of

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the<00:04:23.120> things<00:04:23.480> that<00:04:23.680> I'd<00:04:23.919> been<00:04:24.240> teaching<00:04:24.680> our<00:04:24.800> team<00:04:25.360> and<00:04:25.560> and<00:04:25.760> running<00:04:26.080> in<00:04:26.160> my<00:04:26.280> own<00:04:26.520> business<00:04:27.040> over<00:04:27.200> the<00:04:27.320> last<00:04:27.640> 12<00:04:27.960> years,<00:04:29.160> frankly,<00:04:29.520> turned<00:04:29.760> out<00:04:29.880> to<00:04:29.960> be<00:04:30.080> true.

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The<00:04:30.600> business<00:04:30.960> ran<00:04:31.240> just<00:04:31.480> fine<00:04:31.760> without<00:04:32.120> me.

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Honestly,<00:04:33.080> it<00:04:33.320> did,<00:04:33.600> honestly,<00:04:33.919> better<00:04:34.200> without<00:04:34.560> me,<00:04:34.720> which<00:04:34.919> is,<00:04:35.240> you<00:04:35.360> know,<00:04:35.480> both<00:04:35.720> humbling<00:04:36.280> and<00:04:36.560> and<00:04:36.720> good<00:04:36.960> at<00:04:37.040> the<00:04:37.160> same<00:04:37.400> time.

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But<00:04:38.440> I'd<00:04:38.560> also<00:04:38.880> had<00:04:39.080> time<00:04:39.360> to<00:04:39.480> build<00:04:39.720> a<00:04:39.800> business<00:04:40.200> that<00:04:40.360> I<00:04:40.440> loved<00:04:40.919> and<00:04:41.080> enjoyed.

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I<00:04:42.080> didn't<00:04:42.320> miss<00:04:42.560> out<00:04:42.760> on<00:04:42.919> meaningful<00:04:43.400> relationships,<00:04:44.240> which<00:04:44.440> are<00:04:44.600> all<00:04:45.040> all<00:04:45.200> that<00:04:45.280> really<00:04:45.520> matter<00:04:45.880> at<00:04:45.960> the<00:04:46.040> end<00:04:46.160> of<00:04:46.240> the<00:04:46.320> day<00:04:46.600> when<00:04:46.720> you're<00:04:46.840> on<00:04:46.919> your<00:04:47.040> deathbed,<00:04:48.360> that's

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what<00:04:48.760> you're<00:04:48.840> thinking<00:04:49.160> about.<00:04:49.760> You're<00:04:49.880> not<00:04:50.120> thinking<00:04:50.400> about,<00:04:50.760> like,<00:04:50.919> how<00:04:51.000> much<00:04:51.240> money<00:04:51.480> you<00:04:51.600> made<00:04:52.000> and<00:04:52.080> how<00:04:52.160> many<00:04:52.600> awards<00:04:53.000> you<00:04:53.080> got<00:04:53.400> and<00:04:53.520> stuff.

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And<00:04:54.080> then<00:04:54.520> and<00:04:54.600> then<00:04:54.720> finally<00:04:55.120> going<00:04:55.480> into<00:04:55.880> this<00:04:56.840> season,<00:04:58.000> I<00:04:58.160> was<00:04:58.480> in<00:04:58.720> really<00:04:58.960> good<00:04:59.120> shape<00:04:59.440> spiritually.

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I<00:05:00.600> was<00:05:00.760> in<00:05:00.960> really<00:05:01.160> good<00:05:01.320> shape<00:05:01.880> relationally<00:05:03.000> and<00:05:03.160> I<00:05:03.200> was<00:05:03.480> really<00:05:03.680> good<00:05:03.880> shape,<00:05:04.600> like,<00:05:05.480> physically.

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So<00:05:06.480> I<00:05:06.560> went<00:05:06.800> into<00:05:07.160> it<00:05:07.360> where<00:05:08.440> I<00:05:08.520> was,<00:05:09.320> you<00:05:09.400> know,<00:05:09.480> nobody<00:05:09.840> has<00:05:10.000> 60<00:05:10.320> lb<00:05:10.600> to<00:05:10.680> you<00:05:10.840> lose,<00:05:11.200> maybe,<00:05:11.560> but<00:05:11.840> I<00:05:12.560> I<00:05:12.680> could<00:05:13.000> I<00:05:13.080> could<00:05:13.320> weather<00:05:13.600> that<00:05:13.840> storm<00:05:14.280> enough

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to<00:05:15.000> to<00:05:15.240> recover<00:05:15.919> and<00:05:16.160> get<00:05:16.360> through<00:05:16.680> it<00:05:16.840> and<00:05:17.320> everything.

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So<00:05:18.339> the<00:05:18.759> Scalable<00:05:19.179> Business<00:05:19.599> Framework<00:05:20.019> came<00:05:20.439> out<00:05:20.859> after<00:05:21.279> right<00:05:21.699> after<00:05:22.120> I<00:05:22.540> got<00:05:22.960> sick<00:05:23.380> and<00:05:23.800> so<00:05:24.220> we<00:05:24.640> talked<00:05:25.060> about<00:05:25.480> our<00:05:25.900> principles<00:05:26.320> and

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how<00:05:26.560> we<00:05:26.680> do<00:05:26.880> things<00:05:27.160> and<00:05:27.240> stuff<00:05:27.480> like<00:05:27.640> that<00:05:27.960> and<00:05:28.080> I<00:05:28.120> got<00:05:28.360> to<00:05:28.800> kind<00:05:28.960> of<00:05:29.040> say,<00:05:29.240> yeah,<00:05:29.400> this<00:05:29.640> this<00:05:29.840> actually<00:05:30.160> works.

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<00:05:31.976> What<00:05:32.153> got<00:05:32.329> you<00:05:32.506> through<00:05:32.682> the<00:05:32.859> hard<00:05:33.035> times?<00:05:33.212> I<00:05:33.388> mean,<00:05:33.565> give<00:05:33.741> us<00:05:33.918> a<00:05:34.094> sense<00:05:34.271> for<00:05:34.447> what<00:05:34.624> that<00:05:34.800> was.

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I<00:05:35.200> mean,<00:05:35.400> I<00:05:35.440> can't<00:05:35.640> even<00:05:35.800> imagine.<00:05:36.240> That's<00:05:36.600> that<00:05:36.760> sounds<00:05:37.040> like<00:05:37.200> hell<00:05:37.560> in<00:05:37.680> a<00:05:37.720> lot<00:05:37.880> of<00:05:37.919> ways.

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<00:05:38.775> Yeah,<00:05:38.989> yeah,<00:05:39.204> and<00:05:39.418> and<00:05:39.633> so<00:05:39.847> many<00:05:40.062> ways<00:05:40.276> it's<00:05:40.491> been<00:05:40.705> the<00:05:40.920> best<00:05:41.135> year<00:05:41.349> of<00:05:41.564> my<00:05:41.778> life,<00:05:41.993> which<00:05:42.207> is<00:05:42.422> crazy<00:05:42.636> to<00:05:42.851> say<00:05:43.065> out<00:05:43.280> loud.

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Yeah,<00:05:44.120> my<00:05:44.280> faith<00:05:44.560> first<00:05:44.800> and<00:05:44.919> foremost,<00:05:45.360> God<00:05:45.640> really<00:05:45.880> showed<00:05:46.200> up.

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His<00:05:46.788> presence<00:05:47.137> was<00:05:47.485> with<00:05:47.833> me<00:05:48.182> the<00:05:48.530> entire<00:05:48.878> time<00:05:49.227> and,<00:05:49.575> uh,<00:05:49.923> I<00:05:50.272> really<00:05:50.620> got<00:05:50.968> to<00:05:51.317> experience<00:05:51.665> that,<00:05:52.013> which<00:05:52.362> is,<00:05:52.710> you<00:05:53.058> know,<00:05:53.407> just<00:05:53.755> an<00:05:54.103> experience<00:05:54.452> like<00:05:54.800> I've

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none<00:05:55.240> ever<00:05:55.720> had<00:05:56.080> before,<00:05:56.520> but<00:05:57.160> I<00:05:57.400> I<00:05:57.480> woke<00:05:57.720> up<00:05:57.840> with<00:05:57.960> a<00:05:58.040> heart<00:05:58.200> of<00:05:58.280> gratitude.

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I<00:05:58.920> was<00:05:59.080> thankful<00:05:59.520> for<00:05:59.640> the<00:05:59.720> things<00:06:00.000> that<00:06:00.160> I<00:06:00.240> had.<00:06:00.600> I<00:06:00.640> was<00:06:00.760> so<00:06:00.880> thankful<00:06:01.200> it<00:06:01.280> was<00:06:01.400> me<00:06:01.680> and<00:06:01.800> not<00:06:02.000> somebody<00:06:02.320> in<00:06:02.400> my<00:06:02.520> family.

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I<00:06:03.400> was<00:06:03.520> so<00:06:03.640> thankful<00:06:04.000> for<00:06:04.120> my<00:06:04.320> company<00:06:04.840> and<00:06:05.000> season<00:06:05.320> of<00:06:05.480> life.

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I'd<00:06:06.160> really<00:06:06.400> been<00:06:06.600> prepared<00:06:07.200> for<00:06:07.320> this<00:06:07.560> season<00:06:08.520> and,<00:06:09.280> um,<00:06:09.600> you<00:06:09.680> know,<00:06:09.840> can't<00:06:10.040> imagine<00:06:10.480> had<00:06:10.760> this<00:06:10.920> happening<00:06:11.320> 10<00:06:11.560> years<00:06:11.800> ago.

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My<00:06:12.320> kids<00:06:12.680> were<00:06:13.280> in<00:06:13.400> college,<00:06:14.360> my<00:06:14.480> wife,<00:06:15.400> you<00:06:15.800> know,<00:06:15.880> we're<00:06:16.000> financially<00:06:16.560> stable,<00:06:17.160> the<00:06:17.240> business<00:06:17.600> was<00:06:17.720> doing<00:06:18.040> well,<00:06:18.840> all<00:06:19.040> these<00:06:19.200> kinds<00:06:19.520> of<00:06:19.600> things.

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So,<00:06:20.040> I<00:06:20.080> feel<00:06:20.440> I<00:06:20.560> woke<00:06:20.840> up<00:06:21.000> very<00:06:21.280> grateful<00:06:22.720> that<00:06:23.080> I<00:06:23.160> wasn't<00:06:23.440> in<00:06:23.480> the<00:06:23.600> middle<00:06:23.919> of,<00:06:24.000> like,<00:06:24.200> building<00:06:24.560> this<00:06:24.760> business<00:06:25.240> and<00:06:25.360> stuff<00:06:25.600> like<00:06:25.720> that,<00:06:26.200> so<00:06:26.440> that<00:06:26.680> things<00:06:26.960> could<00:06:27.160> run<00:06:27.800> without

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me.<00:06:28.360> I<00:06:28.400> was<00:06:28.520> very<00:06:28.720> confident<00:06:29.440> in<00:06:29.560> those<00:06:29.840> things,<00:06:30.240> so<00:06:30.840> I<00:06:30.919> could<00:06:31.160> really<00:06:31.400> just<00:06:31.640> focus<00:06:32.040> on<00:06:32.640> my<00:06:32.840> health<00:06:33.280> and<00:06:33.440> getting<00:06:33.720> better<00:06:34.600> and<00:06:35.160> and<00:06:35.320> taking<00:06:35.680> the<00:06:35.760> next<00:06:36.080> step.

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And<00:06:36.800> then,<00:06:37.240> um,<00:06:37.560> you<00:06:37.640> know,<00:06:37.760> also<00:06:38.080> think,<00:06:38.360> you<00:06:38.440> know,<00:06:38.680> once<00:06:38.960> again,<00:06:39.200> God<00:06:39.440> prepared<00:06:39.919> me<00:06:40.040> for<00:06:40.200> the<00:06:40.320> season.

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It<00:06:40.960> allowed<00:06:41.320> me<00:06:41.480> to<00:06:42.040> show<00:06:42.400> others<00:06:42.880> that<00:06:43.880> bad<00:06:44.160> stuff<00:06:44.520> can<00:06:44.680> happen<00:06:45.120> to<00:06:45.320> you<00:06:45.880> and,<00:06:46.520> uh,<00:06:46.600> you<00:06:46.800> can<00:06:47.800> come<00:06:48.000> through<00:06:48.360> it<00:06:48.560> and<00:06:48.800> and<00:06:49.120> and

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you<00:06:49.760> know,<00:06:50.200> we<00:06:50.320> always<00:06:50.600> not<00:06:50.800> don't<00:06:51.200> get<00:06:51.360> the<00:06:51.520> outcomes<00:06:51.919> we<00:06:52.080> want,<00:06:52.600> but<00:06:53.240> I<00:06:53.320> learn<00:06:53.800> I<00:06:53.880> learned<00:06:54.400> that<00:06:54.640> I'm<00:06:54.760> not<00:06:54.960> in<00:06:55.080> control.

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Um,<00:06:56.440> you<00:06:56.520> know,<00:06:56.600> it<00:06:56.640> didn't<00:06:56.800> matter<00:06:56.960> how<00:06:57.040> much<00:06:57.200> money<00:06:57.480> I<00:06:57.520> had,<00:06:57.880> didn't<00:06:58.040> know<00:06:58.240> how<00:06:58.360> matter<00:06:58.600> who<00:06:58.760> my<00:06:59.040> who<00:06:59.240> I<00:06:59.280> knew,<00:06:59.960> all<00:07:00.120> these<00:07:00.280> kinds<00:07:00.560> of<00:07:00.680> things.

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So,<00:07:01.120> it<00:07:01.200> was<00:07:01.320> very<00:07:01.560> humbling<00:07:02.120> for<00:07:02.440> a<00:07:02.880> type<00:07:03.280> A<00:07:03.440> go-getter,<00:07:04.080> always<00:07:04.480> striving<00:07:05.080> kind<00:07:05.360> of<00:07:05.640> kind<00:07:05.840> of<00:07:05.919> person<00:07:06.520> to<00:07:07.320> to<00:07:07.480> realize<00:07:07.960> that<00:07:08.080> no<00:07:08.200> matter<00:07:08.480> how<00:07:08.680> hard<00:07:08.960> I<00:07:09.040> worked,

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how<00:07:09.600> hard<00:07:09.840> I<00:07:09.880> tried,<00:07:11.080> I<00:07:11.160> wasn't<00:07:11.560> getting<00:07:11.840> out<00:07:11.960> of<00:07:12.040> the<00:07:12.120> hospital<00:07:12.680> without<00:07:13.040> having<00:07:13.280> my<00:07:13.400> entire<00:07:13.840> colon<00:07:14.240> removed.

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And,<00:07:15.960> uh,<00:07:16.400> and<00:07:16.560> then<00:07:16.840> obviously<00:07:17.280> 3<00:07:17.520> months<00:07:17.800> later<00:07:18.120> find<00:07:18.440> out<00:07:18.800> I<00:07:18.840> have<00:07:19.000> a<00:07:19.160> whole<00:07:19.480> 'nother<00:07:19.880> disease<00:07:20.480> I<00:07:20.720> get<00:07:20.960> to<00:07:21.040> go<00:07:21.200> through<00:07:21.480> and<00:07:21.560> stuff<00:07:21.760> like<00:07:21.919> that.

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So,<00:07:22.440> it<00:07:22.600> was,<00:07:22.840> um,<00:07:24.000> it<00:07:24.200> was<00:07:24.480> a<00:07:24.800> it<00:07:24.880> was<00:07:25.000> a<00:07:25.040> trial<00:07:25.640> that,<00:07:26.120> you<00:07:26.200> know,<00:07:26.360> I<00:07:26.400> wouldn't<00:07:26.680> wish<00:07:26.880> upon<00:07:27.240> anybody<00:07:27.919> and<00:07:28.080> it's<00:07:28.280> it's<00:07:28.440> my<00:07:28.640> story,<00:07:28.960> not<00:07:29.080> your<00:07:29.240> story.

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We're<00:07:29.800> all<00:07:29.919> going<00:07:30.040> to<00:07:30.120> go<00:07:30.240> through<00:07:30.400> trials,<00:07:31.000> but,<00:07:31.800> uh,<00:07:32.000> that's<00:07:32.360> the<00:07:32.480> good<00:07:32.680> news<00:07:32.919> and<00:07:33.040> the<00:07:33.080> bad<00:07:33.360> news,<00:07:33.680> but<00:07:33.840> you<00:07:33.919> can<00:07:34.160> get<00:07:34.320> through<00:07:34.640> it<00:07:34.919> and<00:07:35.760> you<00:07:35.880> can<00:07:36.120> build<00:07:36.360> a<00:07:36.400> business<00:07:36.880> and

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a<00:07:37.040> life<00:07:37.640> that<00:07:38.200> you're<00:07:38.360> prepared<00:07:39.040> to<00:07:39.120> kind<00:07:39.320> of<00:07:39.360> go<00:07:39.560> through<00:07:39.800> these<00:07:40.040> things<00:07:40.480> because<00:07:41.640> I<00:07:41.760> can<00:07:41.960> guarantee<00:07:42.440> you<00:07:42.640> you<00:07:42.760> are<00:07:43.040> going<00:07:43.160> to<00:07:43.240> go<00:07:43.480> through<00:07:43.760> those<00:07:44.280> as<00:07:44.440> much<00:07:44.720> as<00:07:44.920> I<00:07:44.960> don't

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want<00:07:45.396> to<00:07:45.633> be<00:07:45.869> the<00:07:46.105> bearer<00:07:46.342> of<00:07:46.578> bad<00:07:46.815> news.<00:07:47.051> <00:07:47.287> Oh,<00:07:47.524> no<00:07:47.760> question.

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Yeah,<00:07:48.563> you're<00:07:48.846> exactly<00:07:49.129> right.<00:07:49.412> <00:07:49.695> [clears<00:07:49.978> throat]<00:07:50.262> <00:07:50.545> What<00:07:50.828> is<00:07:51.111> a<00:07:51.394> scalable<00:07:51.677> business<00:07:51.960> framework?

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<00:07:53.549> Yeah,<00:07:53.777> so<00:07:54.006> it's<00:07:54.234> a<00:07:54.463> framework<00:07:54.691> that<00:07:54.920> we<00:07:55.149> built<00:07:55.377> as<00:07:55.606> I<00:07:55.834> was<00:07:56.063> building<00:07:56.291> this<00:07:56.520> company.

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So,<00:07:57.800> like<00:07:58.040> most<00:07:58.280> people,<00:07:59.280> did<00:07:59.480> it<00:07:59.600> wrong<00:07:59.920> the<00:08:00.000> first<00:08:00.240> couple<00:08:00.520> companies,<00:08:01.200> made<00:08:01.400> a<00:08:01.440> lot<00:08:01.640> of<00:08:01.720> mistakes,<00:08:02.280> learned<00:08:02.520> a<00:08:02.560> lot<00:08:02.760> of<00:08:02.840> lessons,<00:08:03.360> and<00:08:03.520> I<00:08:03.560> was<00:08:03.720> really<00:08:03.840> just<00:08:04.080> really

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passionate<00:08:04.760> about<00:08:05.040> helping<00:08:05.400> other<00:08:05.640> people<00:08:06.000> not<00:08:06.200> make<00:08:06.400> those<00:08:06.600> same<00:08:06.840> mistakes.

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And<00:08:08.080> so,<00:08:08.200> we<00:08:08.360> formed<00:08:08.640> the<00:08:08.720> foundation<00:08:09.480> of<00:08:10.280> We<00:08:10.480> fundamentally<00:08:11.040> believe<00:08:11.320> and<00:08:11.400> you<00:08:11.480> can<00:08:11.720> you<00:08:11.800> can<00:08:11.920> use<00:08:12.080> whatever<00:08:12.440> language<00:08:12.880> you<00:08:13.000> want,<00:08:13.440> but<00:08:13.600> you<00:08:13.680> get<00:08:13.880> We<00:08:14.000> call<00:08:14.160> it<00:08:14.240> the<00:08:14.320> three

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P's.<00:08:15.440> You<00:08:15.520> know,<00:08:15.640> you<00:08:15.800> got<00:08:15.919> to<00:08:16.000> have<00:08:16.160> purpose<00:08:16.880> and<00:08:17.000> you<00:08:17.040> got<00:08:17.160> to<00:08:17.240> have<00:08:17.320> a<00:08:17.360> mission<00:08:17.720> better<00:08:18.080> bigger<00:08:18.360> than<00:08:18.560> yourself.

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You<00:08:19.040> got<00:08:19.160> to<00:08:19.240> have<00:08:19.360> a<00:08:19.400> why.<00:08:20.160> It's<00:08:20.320> not<00:08:20.480> just<00:08:20.640> about<00:08:20.880> making<00:08:21.200> money.

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You<00:08:21.640> got<00:08:21.760> to<00:08:21.880> do<00:08:22.160> something<00:08:22.600> that<00:08:22.880> makes<00:08:23.160> an<00:08:23.280> impact<00:08:24.040> and<00:08:24.160> that's<00:08:24.680> that's<00:08:24.919> the<00:08:25.040> first<00:08:25.360> P.

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And<00:08:26.280> the<00:08:26.360> second<00:08:26.680> P<00:08:26.919> is<00:08:27.040> about<00:08:27.320> people.<00:08:28.200> People<00:08:28.520> are<00:08:28.680> all<00:08:28.800> that<00:08:28.960> really<00:08:29.160> matter<00:08:29.520> at<00:08:29.640> the<00:08:29.680> end<00:08:29.800> of<00:08:29.880> the<00:08:29.960> day.

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So,<00:08:30.440> your<00:08:30.560> customers<00:08:31.160> matter,<00:08:31.480> your<00:08:31.640> partners<00:08:32.039> matter,<00:08:32.360> and<00:08:32.680> you<00:08:32.760> know,<00:08:32.880> most<00:08:33.120> importantly,<00:08:33.560> your<00:08:33.680> employees<00:08:34.159> matter.

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And<00:08:35.123> so,<00:08:35.406> you<00:08:35.689> need<00:08:35.971> principles<00:08:36.254> around<00:08:36.537> your<00:08:36.820> company<00:08:37.103> that<00:08:37.386> align<00:08:37.669> with<00:08:37.951> the<00:08:38.234> type<00:08:38.517> of<00:08:38.800> people<00:08:39.083> you<00:08:39.366> want<00:08:39.649> to,<00:08:39.931> uh,<00:08:40.214> recruit,<00:08:40.497> um,<00:08:40.780> um<00:08:41.063> <00:08:41.346> [snorts]<00:08:41.629> <00:08:41.911> uh,<00:08:42.194> go<00:08:42.477> get<00:08:42.760> and

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retain<00:08:43.599> at<00:08:43.719> the<00:08:43.840> same<00:08:44.120> time<00:08:44.880> so<00:08:45.040> that<00:08:45.200> you<00:08:45.280> can<00:08:45.440> define<00:08:45.839> your<00:08:45.960> culture<00:08:46.440> and<00:08:46.520> who<00:08:46.680> you<00:08:46.880> are.

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And<00:08:47.839> then<00:08:48.000> finally,<00:08:48.440> you<00:08:48.520> need<00:08:48.680> to<00:08:48.720> make<00:08:48.920> money.<00:08:49.280> We<00:08:49.400> call<00:08:49.600> it<00:08:49.680> profit.

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And<00:08:50.320> it<00:08:50.400> sounds<00:08:51.000> fundamental,<00:08:51.680> but<00:08:51.920> most<00:08:52.120> people<00:08:52.400> miss<00:08:52.640> that<00:08:52.880> step.

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If<00:08:53.680> you're<00:08:53.839> not<00:08:54.040> making<00:08:54.360> money,<00:08:54.720> something's<00:08:55.200> wrong<00:08:55.520> in<00:08:55.600> your<00:08:55.720> business<00:08:56.160> model<00:08:56.720> and<00:08:56.839> you<00:08:56.920> need<00:08:57.040> to<00:08:57.120> fix<00:08:57.400> it<00:08:57.480> and<00:08:57.560> you're<00:08:57.640> not<00:08:57.800> going<00:08:57.920> to<00:08:57.960> be<00:08:58.040> around<00:08:58.440> long<00:08:58.640> term<00:08:58.960> to<00:08:59.040> serve

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those<00:08:59.520> customers<00:09:00.040> and<00:09:00.160> take<00:09:00.360> care<00:09:00.520> of<00:09:00.600> those<00:09:00.800> people.<00:09:01.560> So,<00:09:01.680> we<00:09:01.760> talk<00:09:01.960> about<00:09:02.160> that<00:09:02.360> foundation<00:09:02.920> building<00:09:03.280> because<00:09:03.560> without<00:09:03.920> that,<00:09:04.240> without<00:09:04.480> a<00:09:04.520> solid<00:09:04.880> foundation,<00:09:05.440> it

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doesn't<00:09:05.760> matter<00:09:06.000> what<00:09:06.120> kind<00:09:06.240> of<00:09:06.320> business<00:09:06.680> you're<00:09:06.800> build<00:09:07.200> building,<00:09:07.560> it's<00:09:07.680> not<00:09:07.800> going<00:09:07.920> to<00:09:08.000> last.

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And<00:09:09.160> then<00:09:09.320> we<00:09:09.760> layer<00:09:10.280> on,<00:09:11.760> uh,<00:09:12.040> how<00:09:12.200> to<00:09:12.280> build<00:09:12.560> systems<00:09:13.120> and<00:09:13.280> processes<00:09:14.920> on<00:09:15.080> top<00:09:15.440> of<00:09:15.520> that<00:09:15.920> so<00:09:16.160> that,<00:09:16.560> you<00:09:16.640> know,<00:09:16.760> you<00:09:16.880> start<00:09:17.160> a

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business<00:09:17.760> with<00:09:17.920> heroics,<00:09:19.040> but<00:09:19.200> you<00:09:19.280> can't<00:09:19.600> scale<00:09:19.880> a<00:09:19.960> business<00:09:20.360> on<00:09:20.480> heroics.

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So,<00:09:21.600> we<00:09:21.720> talk<00:09:21.920> about,<00:09:22.360> you<00:09:22.400> know,<00:09:22.720> our<00:09:22.960> process,<00:09:23.760> automation,<00:09:24.520> and<00:09:24.640> then<00:09:24.800> visibility<00:09:25.640> into<00:09:25.960> your<00:09:26.120> business<00:09:27.000> so<00:09:27.120> that<00:09:27.400> you<00:09:27.560> can<00:09:27.720> be<00:09:27.880> proactive<00:09:28.760> instead<00:09:29.120> of<00:09:29.280> reactive.

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You<00:09:30.080> can<00:09:30.240> be<00:09:30.360> intentional<00:09:31.080> about<00:09:31.440> things<00:09:32.240> and<00:09:32.400> I<00:09:32.480> call<00:09:32.720> it<00:09:32.880> driving<00:09:33.240> your<00:09:33.360> business<00:09:33.720> looking<00:09:33.960> through<00:09:34.120> the<00:09:34.240> windshield<00:09:34.760> instead<00:09:35.000> of<00:09:35.080> the<00:09:35.160> rearview<00:09:35.520> mirror<00:09:36.240> so<00:09:36.360> that

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you<00:09:36.760> know<00:09:37.000> what's<00:09:37.240> coming,<00:09:37.800> you<00:09:37.920> know<00:09:38.080> what<00:09:38.280> to<00:09:38.400> do.

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You're<00:09:39.040> prepared<00:09:39.680> when<00:09:39.800> the<00:09:39.920> opportunity<00:09:40.520> arises<00:09:41.200> versus<00:09:41.680> just<00:09:41.880> constantly<00:09:42.440> reacting<00:09:43.160> to<00:09:43.320> things<00:09:43.600> that<00:09:43.720> are<00:09:43.840> flying<00:09:44.240> by<00:09:44.560> as<00:09:44.680> you're<00:09:44.800> building<00:09:45.080> and<00:09:45.160> scaling<00:09:45.440> your

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business.<00:09:45.938> <00:09:46.316> What<00:09:46.693> makes<00:09:47.071> a<00:09:47.449> great<00:09:47.827> leader<00:09:48.204> in<00:09:48.582> your<00:09:48.960> mind?

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<00:09:50.603> Yeah,<00:09:50.887> I<00:09:51.170> think<00:09:51.453> it's<00:09:51.737> a<00:09:52.020> a<00:09:52.303> service-for,<00:09:52.587> uh,<00:09:52.870> you<00:09:53.153> know,<00:09:53.437> service-first<00:09:53.720> mentality.

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You<00:09:54.720> know,<00:09:54.960> I<00:09:55.280> I<00:09:55.360> work<00:09:55.600> for<00:09:55.800> you,<00:09:55.920> you<00:09:55.960> don't<00:09:56.200> work<00:09:56.400> for<00:09:56.560> me.

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Um,<00:09:58.000> you<00:09:58.240> you<00:09:58.360> got<00:09:58.480> to<00:09:58.560> be<00:09:58.680> the<00:09:58.760> first<00:09:59.120> to<00:09:59.240> do<00:09:59.400> things<00:10:00.360> and<00:10:00.720> and<00:10:01.560> you<00:10:01.680> know,<00:10:01.960> a<00:10:02.040> leader<00:10:02.400> is<00:10:02.520> nothing<00:10:02.880> if<00:10:03.000> they<00:10:03.120> have<00:10:03.280> no<00:10:03.440> followers.

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And<00:10:04.360> so,<00:10:04.600> people<00:10:05.000> want<00:10:05.200> something<00:10:05.600> to<00:10:05.720> follow<00:10:06.720> and<00:10:07.000> you<00:10:07.080> got<00:10:07.200> to<00:10:07.280> be<00:10:07.480> out<00:10:07.680> there<00:10:08.080> and<00:10:08.280> be<00:10:08.560> a<00:10:08.640> someone<00:10:09.040> that<00:10:09.160> serves<00:10:09.480> other<00:10:09.720> people.

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And<00:10:11.200> that's<00:10:11.440> very<00:10:11.640> attractive,<00:10:12.560> you<00:10:12.640> know,<00:10:12.760> so<00:10:12.960> if<00:10:13.120> you're<00:10:13.240> authentic,<00:10:14.360> you're<00:10:14.560> you're<00:10:14.880> you're<00:10:15.080> living<00:10:15.440> out<00:10:15.600> your<00:10:15.760> calling<00:10:16.520> and<00:10:16.880> and<00:10:17.120> you're<00:10:17.440> you're<00:10:17.600> serving<00:10:18.080> other

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people,<00:10:19.080> people<00:10:19.360> want<00:10:19.520> to<00:10:19.640> line<00:10:19.960> up<00:10:20.200> for<00:10:20.320> that<00:10:20.760> and<00:10:20.880> they<00:10:21.000> want<00:10:21.240> they<00:10:21.400> want<00:10:21.600> to<00:10:21.640> be<00:10:21.800> a<00:10:21.880> part<00:10:22.280> of<00:10:22.640> that.

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I<00:10:23.440> think<00:10:23.680> also<00:10:23.960> being<00:10:24.240> vulnerable,<00:10:24.960> you<00:10:25.040> know,<00:10:25.160> like<00:10:25.440> like<00:10:25.680> when<00:10:25.800> you're<00:10:25.920> talking<00:10:26.120> about<00:10:26.280> my<00:10:26.400> health<00:10:26.640> journey<00:10:27.000> and<00:10:27.120> stuff<00:10:27.320> like<00:10:27.440> that.

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Life's<00:10:27.880> not<00:10:28.080> perfect,<00:10:28.560> things<00:10:28.800> go<00:10:29.000> wrong.<00:10:29.920> Uh,<00:10:30.000> people<00:10:30.320> want<00:10:30.760> real<00:10:31.000> people<00:10:31.720> and<00:10:31.960> they<00:10:32.040> want<00:10:32.240> to<00:10:32.280> know<00:10:32.480> their<00:10:32.680> leader<00:10:33.200> is<00:10:33.400> confident<00:10:34.000> and<00:10:34.120> they'll<00:10:34.240> get<00:10:34.440> things<00:10:34.680> done<00:10:35.000> and

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they're<00:10:35.240> always<00:10:35.520> going<00:10:35.640> to<00:10:35.720> be<00:10:35.880> there<00:10:36.160> and<00:10:36.240> they're<00:10:36.320> going<00:10:36.440> to<00:10:36.520> be<00:10:36.600> hold,<00:10:37.040> you<00:10:37.120> know,<00:10:37.240> hold<00:10:37.480> people<00:10:37.760> accountable,<00:10:38.240> but<00:10:38.400> they'll<00:10:38.520> be<00:10:38.720> accountable<00:10:39.240> to<00:10:39.360> themselves.

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But<00:10:40.480> also<00:10:40.880> is,<00:10:41.040> like,<00:10:41.240> "Hey,<00:10:41.880> I<00:10:41.960> screwed<00:10:42.360> up.

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I<00:10:42.760> made<00:10:43.000> that<00:10:43.160> mistake."<00:10:43.800> You<00:10:43.880> know,<00:10:44.000> if<00:10:44.160> we<00:10:45.200> I'm<00:10:45.320> casting<00:10:45.760> this<00:10:45.920> vision<00:10:46.280> and<00:10:46.360> if<00:10:46.520> I'm<00:10:46.680> wrong,<00:10:47.120> we're<00:10:47.240> going<00:10:47.360> to<00:10:47.560> pivot<00:10:48.000> together<00:10:48.880> cuz,<00:10:49.560> uh,<00:10:49.680> we<00:10:49.800> got<00:10:49.920> to<00:10:49.960> be<00:10:50.080> consistent

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As<00:10:51.000> we<00:10:51.160> do<00:10:51.320> those<00:10:51.600> things.<00:10:52.387> [snorts]<00:10:52.520> And<00:10:52.680> then<00:10:52.839> finally,<00:10:53.280> I<00:10:53.320> would<00:10:53.480> say<00:10:54.000> leading<00:10:54.360> with<00:10:54.520> humility<00:10:55.080> as<00:10:55.280> well.

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Nobody<00:10:56.360> wants<00:10:56.600> to<00:10:56.720> be<00:10:56.839> around<00:10:57.200> somebody<00:10:57.720> that's<00:10:57.960> arrogant<00:10:58.560> and<00:10:58.720> thinks<00:10:58.920> they<00:10:59.040> have<00:10:59.240> it<00:10:59.320> all<00:10:59.480> figured<00:10:59.920> out,<00:11:00.760> um,<00:11:00.839> because<00:11:01.120> none<00:11:01.320> of<00:11:01.440> us<00:11:01.560> do.

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And<00:11:02.440> as<00:11:02.640> much<00:11:02.920> as<00:11:03.040> we<00:11:03.160> want<00:11:03.320> to<00:11:03.400> portray<00:11:03.839> that,<00:11:04.160> we<00:11:04.280> don't.

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And<00:11:05.280> so,<00:11:05.560> realizing<00:11:06.160> that,<00:11:06.320> "Hey,<00:11:06.560> yeah,<00:11:06.760> this<00:11:07.040> this<00:11:07.200> person's<00:11:07.640> smart,<00:11:08.040> they<00:11:08.160> know<00:11:08.280> what<00:11:08.400> they're<00:11:08.520> doing,<00:11:09.760> uh,<00:11:09.839> and<00:11:09.960> stuff<00:11:10.200> like<00:11:10.360> that<00:11:10.839> and<00:11:11.000> they're<00:11:11.120> confident,<00:11:11.680> but

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they're<00:11:12.080> they're<00:11:12.360> also<00:11:12.920> willing<00:11:13.280> to<00:11:13.440> say,<00:11:13.720> you<00:11:13.839> know,<00:11:14.040> hey,<00:11:15.000> um,<00:11:15.880> I<00:11:16.040> I<00:11:16.280> I<00:11:16.360> make<00:11:16.560> mistakes,<00:11:17.040> too.

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We're<00:11:17.640> going<00:11:17.760> to<00:11:17.880> work<00:11:18.160> through<00:11:18.320> this<00:11:18.520> together,<00:11:19.040> we're<00:11:19.240> a<00:11:19.280> team."

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And<00:11:20.080> so,<00:11:20.280> those<00:11:20.480> are<00:11:20.560> the<00:11:20.680> kind<00:11:20.839> of<00:11:20.960> principles<00:11:21.480> I<00:11:21.560> live<00:11:21.839> on<00:11:22.040> as<00:11:22.200> a<00:11:22.240> leader<00:11:23.120> and,<00:11:23.800> um,<00:11:24.160> hopefully,<00:11:24.760> you<00:11:24.839> know,<00:11:24.920> this<00:11:25.080> type<00:11:25.320> of<00:11:25.440> person<00:11:26.000> somebody<00:11:26.360> wants<00:11:26.600> to<00:11:26.680> follow.

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Tell<00:11:29.120> me,<00:11:29.720> uh,<00:11:29.839> how<00:11:30.000> how<00:11:30.160> thought<00:11:30.360> about<00:11:30.600> culture,<00:11:31.680> uh,<00:11:31.839> within<00:11:32.160> your<00:11:32.280> company<00:11:32.800> and<00:11:33.040> building<00:11:33.400> the<00:11:33.520> right<00:11:33.720> culture<00:11:34.080> the<00:11:34.200> right<00:11:34.440> way.

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Yeah,<00:11:35.520> I<00:11:35.560> think<00:11:35.760> intentionality<00:11:36.600> is<00:11:36.720> a<00:11:36.800> key<00:11:37.000> thing<00:11:37.240> there.

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Um,<00:11:38.440> so<00:11:38.680> it's<00:11:38.880> it's<00:11:39.080> your<00:11:39.240> culture,<00:11:39.600> not<00:11:39.800> somebody<00:11:40.120> else's<00:11:40.480> culture.

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And<00:11:41.160> so<00:11:41.320> I<00:11:41.400> think<00:11:41.640> you<00:11:41.760> need<00:11:41.920> to<00:11:42.000> define<00:11:42.480> the<00:11:42.600> type<00:11:42.960> of<00:11:43.160> company<00:11:43.640> and<00:11:44.000> and<00:11:44.160> people<00:11:44.640> you<00:11:44.800> want<00:11:45.040> to<00:11:45.160> have<00:11:45.480> at<00:11:45.600> that<00:11:45.840> company.

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And<00:11:46.960> then<00:11:47.360> define<00:11:47.880> that.<00:11:48.120> That<00:11:48.240> goes<00:11:48.400> back<00:11:48.600> to<00:11:48.720> the<00:11:48.840> three<00:11:49.120> P's<00:11:49.520> as<00:11:49.680> I<00:11:49.720> was<00:11:49.920> talking<00:11:50.280> about<00:11:50.600> earlier.

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Be<00:11:51.520> very<00:11:51.760> clear<00:11:52.000> about<00:11:52.320> it.<00:11:52.440> Talk<00:11:52.720> about<00:11:53.000> it<00:11:53.120> all<00:11:53.240> the<00:11:53.360> time.

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It<00:11:54.320> holds<00:11:54.640> you<00:11:54.760> accountable.<00:11:55.440> It<00:11:55.520> holds<00:11:55.800> them<00:11:56.000> accountable.

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Because<00:11:57.280> as<00:11:57.400> you<00:11:57.520> grow<00:11:57.840> and<00:11:57.960> scale<00:11:58.200> the<00:11:58.280> company,<00:11:58.720> we're<00:11:58.960> like<00:11:59.160> at<00:11:59.280> 135<00:12:00.360> full-time<00:12:00.800> people<00:12:01.120> now.

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I<00:12:01.800> can't<00:12:02.080> control<00:12:02.520> any<00:12:02.760> of<00:12:02.880> the<00:12:02.960> culture<00:12:03.360> anymore.

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The<00:12:04.320> culture<00:12:04.720> is<00:12:04.840> our<00:12:04.960> people<00:12:05.320> and<00:12:05.440> who<00:12:05.560> we<00:12:05.760> are.

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And<00:12:06.680> so<00:12:06.920> we<00:12:07.320> we<00:12:07.480> hold<00:12:07.760> each<00:12:07.920> other<00:12:08.160> accountable<00:12:08.880> to<00:12:09.160> that.

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And<00:12:10.440> like<00:12:11.000> you<00:12:11.080> know,<00:12:11.160> those<00:12:11.480> three<00:12:11.760> core<00:12:12.000> principles<00:12:12.920> form<00:12:13.440> the<00:12:13.800> the<00:12:13.920> foundation<00:12:14.760> and<00:12:14.880> the<00:12:14.920> values<00:12:15.480> of<00:12:15.600> our<00:12:15.720> company.

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And<00:12:16.960> then<00:12:17.160> anybody<00:12:17.640> that<00:12:17.800> doesn't<00:12:18.120> live<00:12:18.360> that<00:12:18.680> out<00:12:18.960> on<00:12:19.080> a<00:12:19.160> regular<00:12:19.560> basis,<00:12:20.560> we<00:12:20.680> have<00:12:20.840> those<00:12:21.040> hard<00:12:22.040> conversations.

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And<00:12:23.040> we're<00:12:23.160> like,<00:12:23.400> "Hey,<00:12:23.560> dude,<00:12:23.720> this<00:12:23.880> is<00:12:24.000> how<00:12:24.160> we<00:12:24.320> act<00:12:24.600> around<00:12:24.880> here.

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This<00:12:25.200> is<00:12:25.320> how<00:12:25.440> we<00:12:25.600> do<00:12:25.800> around<00:12:26.120> here.<00:12:26.800> And<00:12:27.560> if<00:12:27.760> you're<00:12:27.840> not<00:12:28.040> a<00:12:28.080> good<00:12:28.280> fit,<00:12:28.560> that's<00:12:28.760> okay.

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There's<00:12:29.480> really<00:12:29.760> good<00:12:30.040> other<00:12:30.280> companies<00:12:30.760> out<00:12:30.920> there<00:12:31.080> that<00:12:31.240> may<00:12:31.360> be<00:12:31.480> a<00:12:31.520> good<00:12:31.760> fit<00:12:32.000> for<00:12:32.240> you.

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But<00:12:32.960> you<00:12:33.040> can't<00:12:33.360> compromise<00:12:34.120> that<00:12:34.320> at<00:12:34.440> all.

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And<00:12:35.280> and<00:12:35.520> and<00:12:35.800> and<00:12:35.920> it<00:12:36.040> can't<00:12:36.320> be<00:12:36.680> like<00:12:37.040> little<00:12:37.360> compromises<00:12:38.120> cuz<00:12:38.320> as<00:12:38.440> little<00:12:38.760> compromises<00:12:39.560> become<00:12:40.000> big<00:12:40.320> issues<00:12:40.760> down<00:12:41.000> the<00:12:41.080> road.

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And<00:12:42.160> so<00:12:42.320> we<00:12:42.440> just<00:12:42.600> don't<00:12:42.839> tolerate<00:12:43.480> it.<00:12:44.040> And<00:12:44.200> understanding<00:12:44.800> we're<00:12:44.920> not<00:12:45.200> for<00:12:45.360> everybody,<00:12:45.960> but<00:12:46.120> this<00:12:46.360> is<00:12:46.480> who<00:12:46.640> we<00:12:46.880> are.

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Like<00:12:48.120> it<00:12:48.240> or<00:12:48.320> not.<00:12:49.320> But<00:12:49.600> that<00:12:49.839> allows<00:12:50.200> us<00:12:50.400> once<00:12:50.600> again<00:12:50.800> to<00:12:50.880> attract<00:12:51.400> the<00:12:51.480> right<00:12:51.720> people.

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That's<00:12:52.320> how<00:12:52.480> we<00:12:52.640> recruit.<00:12:53.360> We're<00:12:53.480> very<00:12:53.720> up<00:12:53.880> front<00:12:54.240> during<00:12:54.520> the<00:12:54.600> recruiting<00:12:55.080> process.

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This<00:12:55.800> is<00:12:55.920> who<00:12:56.080> we<00:12:56.240> are.<00:12:57.000> And<00:12:57.160> then<00:12:57.320> we<00:12:57.440> just<00:12:57.720> live<00:12:58.040> that<00:12:58.400> out<00:12:58.680> on<00:12:58.839> a<00:12:58.920> daily<00:12:59.240> basis.

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Because<00:13:00.520> I<00:13:00.560> think<00:13:00.880> more<00:13:01.120> than<00:13:01.240> anything,<00:13:01.640> just<00:13:01.800> people<00:13:02.120> want<00:13:02.440> authenticity.

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They<00:13:03.760> like<00:13:04.320> you<00:13:04.440> say<00:13:04.800> something<00:13:05.680> and<00:13:05.800> you<00:13:05.960> live<00:13:06.160> it<00:13:06.320> out.

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And<00:13:07.920> they<00:13:08.080> can<00:13:08.440> they<00:13:08.560> can<00:13:08.760> get<00:13:09.040> they<00:13:09.160> can<00:13:09.320> get<00:13:09.480> behind<00:13:09.800> like<00:13:10.040> I<00:13:10.080> don't<00:13:10.280> agree<00:13:10.560> with<00:13:10.720> that.

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Like<00:13:11.160> I<00:13:11.240> that's<00:13:11.480> not<00:13:11.680> a<00:13:11.720> good<00:13:11.920> fit<00:13:12.160> for<00:13:12.280> me,<00:13:12.400> but<00:13:12.520> they<00:13:12.640> can't<00:13:12.960> get<00:13:13.120> around<00:13:13.600> like<00:13:14.000> you're<00:13:14.280> you<00:13:14.360> know,<00:13:14.560> you're<00:13:14.760> a<00:13:14.800> hypocrite<00:13:15.320> and<00:13:15.400> you're<00:13:15.920> you're<00:13:16.040> saying<00:13:16.320> one<00:13:16.480> thing<00:13:16.720> and

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doing<00:13:17.040> another<00:13:17.400> thing<00:13:17.839> and<00:13:18.120> and<00:13:18.320> so<00:13:18.560> forth.

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And<00:13:18.880> so<00:13:19.080> I<00:13:19.160> think<00:13:19.360> a<00:13:19.400> healthy<00:13:19.760> culture<00:13:20.240> is<00:13:20.440> just<00:13:21.200> making<00:13:21.520> sure<00:13:21.760> you're<00:13:21.960> living<00:13:22.400> out<00:13:22.720> your<00:13:22.880> core<00:13:23.120> values<00:13:23.720> on<00:13:23.839> a<00:13:23.880> daily<00:13:24.280> basis<00:13:24.880> and<00:13:25.000> and<00:13:25.320> tolerating<00:13:26.080> things<00:13:26.640> that<00:13:26.960> that

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conflict<00:13:27.640> with<00:13:27.760> that.<00:13:28.920> Yeah.

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Uh<00:13:30.080> how<00:13:30.240> have<00:13:30.360> you<00:13:30.440> thought<00:13:30.600> about<00:13:30.800> like<00:13:30.920> the<00:13:31.040> work-from-home,<00:13:32.320> hybrid,<00:13:33.120> everybody<00:13:33.480> in<00:13:33.600> person?

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Like<00:13:34.926> how<00:13:35.213> do<00:13:35.499> how<00:13:35.786> have<00:13:36.072> you<00:13:36.358> sorted<00:13:36.645> that<00:13:36.931> out?<00:13:37.218> Yeah,<00:13:37.504> I'm<00:13:37.790> I<00:13:38.077> started<00:13:38.363> Fast<00:13:38.650> Slow<00:13:38.936> Motion<00:13:39.222> is<00:13:39.509> 100%<00:13:39.795> remote,<00:13:40.082> and<00:13:40.368> I<00:13:40.654> started<00:13:40.941> that<00:13:41.227> 12<00:13:41.514> years<00:13:41.800> ago.

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When<00:13:42.840> it<00:13:42.920> wasn't<00:13:43.240> cool<00:13:43.600> and<00:13:43.680> nobody<00:13:43.960> was<00:13:44.120> talking<00:13:44.480> about<00:13:44.840> it.

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And<00:13:45.280> it<00:13:45.400> kind<00:13:45.520> of<00:13:45.600> goes<00:13:45.720> back<00:13:45.920> to<00:13:46.000> the<00:13:46.080> culture<00:13:46.480> and<00:13:46.920> and<00:13:47.040> really<00:13:47.280> define<00:13:47.640> the<00:13:47.720> type<00:13:48.000> of<00:13:48.080> company<00:13:48.480> you<00:13:48.600> want.

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Uh<00:13:49.720> so<00:13:49.880> my<00:13:50.080> journey<00:13:50.480> was<00:13:51.000> I<00:13:51.080> wanted<00:13:51.440> to<00:13:51.520> create<00:13:51.800> an<00:13:51.920> environment<00:13:52.520> where<00:13:52.720> people<00:13:53.080> had<00:13:53.280> a<00:13:53.360> flexibility<00:13:54.240> because<00:13:54.520> we<00:13:54.680> work<00:13:55.040> a<00:13:55.080> lot.

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We<00:13:55.840> think<00:13:56.160> work's<00:13:56.440> a<00:13:56.520> good<00:13:56.800> thing,<00:13:57.080> not<00:13:57.240> a<00:13:57.280> bad<00:13:57.600> thing.

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Um<00:13:58.960> and<00:13:59.800> uh<00:13:59.920> we're<00:14:00.160> unapologetic<00:14:01.040> about<00:14:01.320> that.

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They<00:14:01.840> have<00:14:01.960> the<00:14:02.040> same<00:14:02.280> time<00:14:02.840> we<00:14:03.000> want<00:14:03.240> you<00:14:03.360> to<00:14:03.560> enjoy<00:14:03.960> life<00:14:04.360> and<00:14:04.480> not<00:14:04.680> miss<00:14:04.920> out<00:14:05.200> on<00:14:05.360> all<00:14:05.560> the<00:14:05.720> other<00:14:05.880> important<00:14:06.280> things<00:14:06.520> of<00:14:06.640> life.

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And<00:14:07.480> so<00:14:07.640> one<00:14:07.880> way<00:14:08.080> we<00:14:08.240> live<00:14:08.480> that<00:14:08.760> out<00:14:09.120> is<00:14:09.240> we<00:14:09.360> allow<00:14:09.640> people<00:14:10.400> to<00:14:10.520> work<00:14:10.720> from<00:14:10.920> home<00:14:11.800> so<00:14:12.000> that<00:14:12.240> they<00:14:12.360> can<00:14:12.480> be<00:14:12.600> around<00:14:12.920> their<00:14:13.040> family<00:14:13.680> if<00:14:14.160> you<00:14:14.280> know<00:14:14.360> if<00:14:14.480> they're<00:14:14.680> in<00:14:15.000> they're

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dating<00:14:15.600> and<00:14:15.680> not<00:14:15.880> married,<00:14:16.240> they<00:14:16.360> can<00:14:16.480> go<00:14:16.680> on<00:14:16.800> dates,<00:14:17.160> they<00:14:17.240> can<00:14:17.360> hang<00:14:17.520> out<00:14:17.640> with<00:14:17.760> friends.

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Whatever<00:14:18.400> stage<00:14:18.760> of<00:14:18.880> life<00:14:19.120> they're<00:14:19.360> in,<00:14:19.640> they<00:14:19.760> can<00:14:19.920> enjoy<00:14:20.480> it,<00:14:21.240> take<00:14:21.360> their<00:14:21.480> kids<00:14:21.720> to<00:14:21.840> T-ball,<00:14:22.320> dancing,<00:14:22.880> whatever<00:14:23.240> they<00:14:23.400> need<00:14:23.560> to<00:14:23.640> be<00:14:23.880> while<00:14:24.160> they<00:14:24.360> work<00:14:25.000> a<00:14:25.080> lot<00:14:25.400> of<00:14:25.520> hours

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and<00:14:26.640> not<00:14:26.840> have<00:14:27.000> to<00:14:27.120> get<00:14:27.280> stuck<00:14:27.520> in<00:14:27.600> traffic<00:14:28.240> and<00:14:28.360> feel<00:14:28.640> obligated<00:14:29.360> to<00:14:29.880> clock<00:14:30.240> in,<00:14:30.400> clock<00:14:30.760> out<00:14:31.000> kind<00:14:31.200> of<00:14:31.280> stuff.

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So<00:14:32.160> we<00:14:32.320> had<00:14:32.480> the<00:14:32.560> luxury<00:14:33.040> of<00:14:33.280> me<00:14:33.520> just<00:14:33.839> knowing<00:14:34.160> that<00:14:34.320> that<00:14:34.480> was<00:14:34.600> the<00:14:34.680> type<00:14:34.920> of<00:14:35.000> company<00:14:35.440> I<00:14:35.520> wanted<00:14:35.760> to<00:14:35.839> build.

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Honestly,<00:14:37.120> I<00:14:37.160> wasn't<00:14:37.400> sure<00:14:37.560> if<00:14:37.680> it<00:14:37.800> would<00:14:37.920> scale<00:14:38.360> or<00:14:38.480> work.

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Uh<00:14:39.480> and<00:14:39.600> so<00:14:39.720> we<00:14:39.839> just<00:14:40.040> built<00:14:40.200> that<00:14:40.440> fundamentally<00:14:41.200> up<00:14:41.440> from<00:14:41.600> day<00:14:41.800> one<00:14:42.200> with<00:14:42.440> systems<00:14:42.960> and<00:14:43.080> processes<00:14:43.800> that<00:14:44.000> align<00:14:44.640> to<00:14:44.760> that.

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And<00:14:46.280> so<00:14:46.440> when<00:14:46.600> COVID<00:14:47.040> hit,<00:14:47.720> most<00:14:47.960> people<00:14:48.200> had<00:14:48.360> to<00:14:48.480> pivot<00:14:48.839> and<00:14:48.960> adjust.

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We<00:14:50.440> we<00:14:50.560> didn't<00:14:50.680> have<00:14:50.839> to<00:14:50.920> change<00:14:51.240> a<00:14:51.280> thing,<00:14:51.800> which<00:14:52.000> was<00:14:52.160> a<00:14:52.520> a<00:14:52.600> blessing.

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And<00:14:53.600> I<00:14:53.640> think<00:14:53.839> that's<00:14:54.000> why<00:14:54.120> so<00:14:54.280> many<00:14:54.480> people<00:14:54.720> are<00:14:54.880> struggling<00:14:55.480> with<00:14:55.680> it<00:14:55.920> is<00:14:56.120> they<00:14:56.360> they<00:14:56.520> pit<00:14:56.760> they<00:14:56.880> had<00:14:57.000> to<00:14:57.080> pivot<00:14:57.440> one<00:14:57.680> way,<00:14:58.400> which<00:14:58.640> didn't<00:14:58.880> align<00:14:59.280> with<00:14:59.400> their<00:14:59.520> culture

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and<00:15:00.760> you<00:15:00.839> know<00:15:00.960> their<00:15:01.160> their<00:15:01.320> values<00:15:01.920> and<00:15:02.000> honestly<00:15:02.640> their<00:15:02.800> financial<00:15:03.360> infrastructure.

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They<00:15:04.120> had<00:15:04.240> all<00:15:04.320> these<00:15:04.520> office<00:15:04.839> space<00:15:05.200> and<00:15:05.360> stuff.<00:15:06.120> And<00:15:06.280> it<00:15:06.400> just<00:15:06.520> created<00:15:06.760> a<00:15:06.800> lot<00:15:07.000> of<00:15:07.080> confusion<00:15:07.640> for<00:15:07.800> those<00:15:08.000> companies.

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So<00:15:09.040> I<00:15:09.200> once<00:15:09.440> again,<00:15:09.640> I<00:15:09.720> would<00:15:09.839> just<00:15:10.000> say<00:15:10.240> have<00:15:10.440> clarity<00:15:10.880> and<00:15:11.000> consistency<00:15:11.720> around<00:15:12.000> who<00:15:12.120> you<00:15:12.240> are.

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If<00:15:12.480> you<00:15:12.600> want<00:15:12.760> to<00:15:12.800> be<00:15:13.000> office<00:15:13.640> only,<00:15:14.040> be<00:15:14.240> office<00:15:14.600> only.

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If<00:15:15.000> you<00:15:15.040> want<00:15:15.160> to<00:15:15.240> be<00:15:15.320> hybrid,<00:15:15.800> be<00:15:15.960> hybrid.<00:15:16.640> If<00:15:16.760> you<00:15:16.839> want<00:15:16.960> to<00:15:17.040> be<00:15:17.160> remote<00:15:17.520> only,<00:15:17.800> be<00:15:17.960> remote<00:15:18.320> only.

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However<00:15:19.320> you<00:15:19.440> want<00:15:19.600> to<00:15:19.680> define<00:15:20.040> it,<00:15:20.160> just<00:15:20.320> be<00:15:20.440> consistent<00:15:21.480> and<00:15:21.920> and<00:15:22.080> live<00:15:22.320> that<00:15:22.600> out<00:15:22.840> so<00:15:22.960> there's<00:15:23.120> not<00:15:23.320> confusion,<00:15:24.600> uh,<00:15:24.960> for<00:15:25.200> your<00:15:25.360> team<00:15:25.640> members<00:15:26.440> and<00:15:26.640> the<00:15:26.680> marketplace.

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And<00:15:27.640> then<00:15:27.760> more<00:15:27.920> importantly,<00:15:29.080> you<00:15:29.160> know<00:15:29.360> what<00:15:29.520> processes<00:15:30.440> to<00:15:30.720> put<00:15:31.160> in<00:15:31.320> place<00:15:31.920> that<00:15:32.080> align<00:15:32.480> to<00:15:32.600> those<00:15:32.880> things<00:15:33.280> because<00:15:33.680> you<00:15:33.800> have<00:15:34.000> to<00:15:34.120> kind<00:15:34.360> of<00:15:34.560> define<00:15:34.960> things<00:15:35.280> differently

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if<00:15:36.080> you're<00:15:36.240> remote<00:15:36.760> versus<00:15:37.200> if<00:15:37.360> you're<00:15:37.520> in<00:15:37.640> the<00:15:37.760> office<00:15:38.280> because<00:15:39.120> you're<00:15:39.360> you're<00:15:39.520> missing<00:15:39.920> out<00:15:40.120> on<00:15:40.240> that<00:15:40.440> face-to-face<00:15:41.200> time<00:15:41.840> that<00:15:42.080> you<00:15:42.480> you<00:15:42.640> get<00:15:43.160> when<00:15:43.280> you're<00:15:43.480> obviously

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in<00:15:43.960> the<00:15:44.040> office.<00:15:45.680> By<00:15:45.760> the<00:15:45.840> way,<00:15:46.040> I<00:15:46.120> love<00:15:46.360> the<00:15:46.480> name<00:15:46.760> Fast<00:15:47.120> Slow<00:15:47.320> Motion.

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How<00:15:47.920> did<00:15:48.120> you<00:15:48.200> come<00:15:48.360> up<00:15:48.480> with<00:15:48.640> it?<00:15:48.760> Give<00:15:48.880> me<00:15:49.000> the<00:15:49.160> story<00:15:49.480> behind<00:15:49.800> that.

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Yeah,<00:15:50.600> there's,<00:15:50.920> um,<00:15:51.760> two<00:15:52.000> quick<00:15:52.240> stories<00:15:52.680> to<00:15:52.840> it.

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I<00:15:53.280> was,<00:15:53.600> uh,<00:15:53.880> I<00:15:53.960> walked<00:15:54.240> in<00:15:54.320> the<00:15:54.400> kitchen<00:15:54.680> one<00:15:54.840> day<00:15:54.960> when<00:15:55.080> my<00:15:55.160> son<00:15:55.400> was<00:15:55.520> young<00:15:55.880> and<00:15:56.000> he<00:15:56.400> threw<00:15:56.560> a<00:15:56.640> ball<00:15:57.000> at<00:15:57.160> me<00:15:57.520> just<00:15:57.680> goofing<00:15:57.960> off<00:15:58.120> like<00:15:58.280> a<00:15:58.320> little<00:15:58.480> boy<00:15:58.640> does<00:15:59.040> and<00:15:59.160> I<00:15:59.200> just<00:15:59.400> reacted

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and<00:15:59.920> caught<00:16:00.240> it<00:16:00.320> and<00:16:00.400> he<00:16:00.480> was<00:16:00.600> like,<00:16:00.760> "Dad,<00:16:01.000> that's<00:16:01.160> cool.<00:16:01.400> That<00:16:01.520> was<00:16:01.600> like<00:16:01.760> fast<00:16:02.080> slow<00:16:02.200> motion."

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And<00:16:03.280> I<00:16:03.320> was<00:16:03.440> like,<00:16:03.560> "That<00:16:03.680> was<00:16:03.800> a<00:16:03.840> cool<00:16:04.080> little<00:16:04.280> phrase,<00:16:04.680> buddy."

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And<00:16:05.481> [laughter]<00:16:05.560> so,<00:16:06.160> uh,<00:16:06.240> like<00:16:06.400> most<00:16:06.720> of<00:16:06.840> us<00:16:07.040> in<00:16:07.160> the<00:16:07.720> entrepreneurs<00:16:08.440> and<00:16:08.520> stuff,<00:16:08.760> I<00:16:08.800> was<00:16:08.920> like,<00:16:09.160> "Is<00:16:09.280> that<00:16:09.440> domain<00:16:09.760> available?"

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And<00:16:10.840> so<00:16:10.960> I<00:16:11.000> went<00:16:11.200> and<00:16:11.280> bought<00:16:11.520> the<00:16:11.600> domain<00:16:12.440> and,<00:16:12.960> uh,<00:16:13.000> it<00:16:13.120> was<00:16:13.560> and<00:16:13.640> I<00:16:13.680> got<00:16:14.000> it.

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And<00:16:14.200> so<00:16:14.320> when<00:16:14.480> I<00:16:14.520> was<00:16:14.640> looking<00:16:14.800> to<00:16:14.880> start<00:16:15.080> this<00:16:15.240> company,<00:16:15.560> that<00:16:15.760> was<00:16:15.920> always<00:16:16.200> kind<00:16:16.320> of<00:16:16.400> resonated<00:16:16.960> with<00:16:17.120> me<00:16:17.200> because<00:16:17.440> it<00:16:17.600> sticks<00:16:18.000> out.

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But<00:16:18.920> the,<00:16:19.480> um,<00:16:19.560> the<00:16:19.800> the<00:16:19.920> kind<00:16:20.120> of<00:16:20.200> the<00:16:20.280> thought<00:16:20.520> behind<00:16:21.000> it<00:16:21.160> is<00:16:21.840> I<00:16:21.920> use<00:16:22.240> athletics<00:16:22.760> a<00:16:22.840> lot.

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I<00:16:23.160> grew<00:16:23.360> up<00:16:23.520> in<00:16:23.680> sports.<00:16:24.160> I<00:16:24.200> love<00:16:24.400> sports<00:16:24.920> is<00:16:25.360> when<00:16:25.480> you're<00:16:25.600> prepared,<00:16:26.480> like<00:16:26.600> a<00:16:26.640> Major<00:16:26.920> League<00:16:27.040> Baseball<00:16:27.480> player,<00:16:28.520> it's<00:16:28.600> no<00:16:28.720> big<00:16:28.880> deal<00:16:29.120> for<00:16:29.560> them<00:16:29.800> to<00:16:29.920> hit<00:16:30.080> a<00:16:30.120> 95<00:16:31.040> mile<00:16:31.280> an

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hour<00:16:31.600> fastball.<00:16:32.560> To<00:16:32.680> us<00:16:32.839> average<00:16:33.240> Joes,<00:16:33.680> it<00:16:33.760> looks<00:16:33.960> like<00:16:34.080> a<00:16:34.160> BB.

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We<00:16:34.600> don't<00:16:34.760> even<00:16:34.960> see<00:16:35.200> it.<00:16:35.640> And<00:16:35.760> it's<00:16:35.880> because<00:16:36.200> they're<00:16:36.360> prepared.

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They<00:16:37.080> train.<00:16:37.560> They<00:16:37.680> put<00:16:37.839> in,<00:16:38.160> you<00:16:38.240> know,<00:16:38.360> the<00:16:38.480> 10,000<00:16:39.120> hours.

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They've<00:16:39.760> they've<00:16:39.920> put<00:16:40.120> in<00:16:40.240> the<00:16:40.360> work<00:16:40.880> so<00:16:41.000> it<00:16:41.080> looks<00:16:41.240> like<00:16:41.400> a<00:16:41.480> grapefruit<00:16:42.160> to<00:16:42.240> them.

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Same<00:16:43.200> thing<00:16:43.360> applies<00:16:43.800> in<00:16:43.880> business.<00:16:44.640> When<00:16:44.800> you<00:16:44.880> have<00:16:45.040> good<00:16:45.240> systems<00:16:45.880> and<00:16:46.000> processes<00:16:46.839> and<00:16:47.000> you<00:16:47.160> put<00:16:47.360> in<00:16:47.480> the<00:16:47.600> work,<00:16:48.920> things<00:16:49.200> slow<00:16:49.520> down<00:16:50.600> and<00:16:51.000> you're

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able<00:16:51.400> to<00:16:51.520> move<00:16:51.760> fast<00:16:52.720> and<00:16:53.200> the<00:16:53.480> opposite<00:16:54.080> occurs<00:16:54.760> to<00:16:54.880> the<00:16:55.000> people<00:16:55.360> where<00:16:55.520> they<00:16:55.720> don't<00:16:56.000> do<00:16:56.120> that.

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Things<00:16:56.800> speed<00:16:57.160> up<00:16:57.480> and<00:16:57.640> you<00:16:57.760> slow<00:16:58.040> down<00:16:58.839> and<00:16:59.200> and<00:16:59.480> so<00:17:00.000> you<00:17:00.120> know,<00:17:00.240> hopefully<00:17:00.560> that's<00:17:00.760> your<00:17:00.880> competition<00:17:01.640> while<00:17:01.839> you're,<00:17:02.520> you<00:17:02.640> know,<00:17:02.800> moving<00:17:03.160> fast<00:17:03.760> and<00:17:03.920> things<00:17:04.199> appear

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to<00:17:04.600> be<00:17:04.720> slow.<00:17:05.560> So<00:17:05.760> that,<00:17:06.160> you<00:17:06.280> know,<00:17:06.439> kind<00:17:06.640> of<00:17:06.720> drives<00:17:08.000> our<00:17:08.280> mantra<00:17:08.880> of<00:17:09.160> it's<00:17:09.319> about<00:17:09.640> systems<00:17:10.319> and<00:17:10.439> processes<00:17:11.199> and<00:17:11.400> data<00:17:12.079> and<00:17:12.280> being<00:17:12.520> proactive

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rather<00:17:13.360> than<00:17:13.480> reactive<00:17:14.079> than<00:17:14.240> our<00:17:14.319> in<00:17:14.439> our<00:17:14.560> business<00:17:14.959> model<00:17:15.319> and<00:17:15.439> what<00:17:15.600> we<00:17:15.720> do<00:17:15.880> for<00:17:16.000> our<00:17:16.079> clients.

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Yeah,<00:17:18.480> I<00:17:18.560> think<00:17:18.760> that<00:17:18.959> that<00:17:19.079> well<00:17:19.240> well<00:17:19.439> first<00:17:19.720> of<00:17:19.800> all,<00:17:20.120> it's<00:17:20.400> amazing<00:17:20.920> that<00:17:21.079> you<00:17:21.319> and<00:17:21.400> your<00:17:21.520> son<00:17:21.760> will<00:17:21.880> have<00:17:22.160> that<00:17:22.640> now<00:17:23.079> forever,<00:17:23.640> right?

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Like<00:17:24.079> that<00:17:24.640> to<00:17:24.760> name<00:17:24.959> your<00:17:25.079> company<00:17:25.400> after<00:17:25.600> that<00:17:25.800> is<00:17:26.160> incredible.

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Um<00:17:28.280> give<00:17:28.480> me<00:17:28.640> a<00:17:28.720> sense<00:17:29.200> for<00:17:29.960> how<00:17:30.560> you're<00:17:30.840> viewing<00:17:31.280> things<00:17:31.560> from<00:17:31.720> a<00:17:31.760> macroeconomic<00:17:32.760> perspective.

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I<00:17:33.400> mean,<00:17:33.520> you<00:17:33.640> work<00:17:33.800> with<00:17:33.920> a<00:17:33.960> lot<00:17:34.200> of<00:17:34.240> clients,<00:17:34.680> you<00:17:34.760> work<00:17:34.880> with<00:17:35.000> a<00:17:35.040> lot<00:17:35.160> of<00:17:35.280> folks.

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And<00:17:36.240> obviously<00:17:36.640> there<00:17:36.760> was<00:17:36.880> a<00:17:36.920> lot<00:17:37.080> of<00:17:37.160> uncertainty<00:17:37.720> this<00:17:37.960> year,<00:17:38.800> particularly<00:17:39.200> the<00:17:39.320> first<00:17:39.640> half<00:17:40.160> with<00:17:40.560> new<00:17:40.720> administration,<00:17:41.440> new<00:17:41.600> policies,<00:17:42.200> particularly<00:17:42.600> on<00:17:42.720> tariffs,

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things<00:17:43.280> like<00:17:43.400> that.<00:17:44.360> Um<00:17:45.400> how<00:17:45.600> did<00:17:45.840> you<00:17:46.040> get<00:17:46.240> through<00:17:46.440> this<00:17:46.600> year?

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How<00:17:46.840> did<00:17:47.000> you<00:17:47.120> think<00:17:47.280> about<00:17:47.480> this<00:17:47.600> year?<00:17:47.800> And<00:17:47.920> how<00:17:48.040> are<00:17:48.160> you<00:17:48.320> thinking<00:17:48.680> about<00:17:48.960> it<00:17:49.040> going<00:17:49.280> into<00:17:49.440> 2026?

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Yeah,<00:17:51.400> I'm<00:17:51.600> a<00:17:51.680> firm<00:17:51.920> believer<00:17:52.400> in<00:17:52.520> control<00:17:52.960> what<00:17:53.120> you<00:17:53.240> can<00:17:53.400> control.

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So<00:17:54.440> a<00:17:54.520> lot<00:17:54.720> of<00:17:54.800> these<00:17:54.960> externalities<00:17:55.800> and<00:17:55.920> macroeconomic<00:17:56.880> things,<00:17:57.720> you<00:17:57.840> know,<00:17:57.920> we're<00:17:58.080> not<00:17:58.360> in<00:17:58.480> control<00:17:58.920> of,<00:17:59.040> especially<00:17:59.880> small<00:18:00.320> businesses<00:18:00.920> and<00:18:01.040> often<00:18:01.360> CEOs.

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We<00:18:02.840> can't<00:18:03.120> tell,<00:18:03.440> you<00:18:03.520> know,<00:18:03.720> tariffs<00:18:04.120> are<00:18:04.200> the<00:18:04.280> big<00:18:04.480> thing<00:18:04.720> right<00:18:04.920> now<00:18:05.160> is<00:18:05.240> inflation<00:18:05.760> before<00:18:06.080> that<00:18:06.480> and<00:18:06.560> it'll<00:18:06.760> be<00:18:06.880> something<00:18:07.200> it'll<00:18:07.320> be,<00:18:07.640> you<00:18:07.720> know,<00:18:07.840> there's<00:18:08.080> wars,

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there's<00:18:08.560> all<00:18:08.640> these<00:18:08.760> things<00:18:09.000> that<00:18:09.080> are<00:18:09.440> going<00:18:09.560> to<00:18:09.680> go<00:18:09.920> on.

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And<00:18:10.880> so<00:18:11.240> luckily<00:18:11.680> for<00:18:11.920> us,<00:18:12.400> you<00:18:12.520> know,<00:18:12.600> because<00:18:13.000> we<00:18:13.120> do<00:18:13.440> serve<00:18:13.800> middle<00:18:14.040> market<00:18:14.520> and<00:18:14.920> smaller<00:18:15.400> medium-sized<00:18:16.040> businesses,<00:18:16.600> we're<00:18:16.760> highly<00:18:17.000> diversified.

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So<00:18:18.320> we<00:18:18.440> definitely<00:18:18.920> had<00:18:19.280> sectors<00:18:19.880> of<00:18:20.040> our<00:18:20.240> business<00:18:21.000> where<00:18:21.120> they've<00:18:21.360> been<00:18:21.520> more<00:18:21.720> affected<00:18:23.120> over<00:18:23.320> the<00:18:23.400> last<00:18:23.760> 12<00:18:24.120> years,<00:18:24.480> whether<00:18:24.760> it<00:18:24.840> be<00:18:25.000> COVID,<00:18:25.720> whether<00:18:26.000> it<00:18:26.120> be<00:18:26.360> inflation,

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whether<00:18:27.400> it<00:18:27.480> be<00:18:28.240> wars,<00:18:28.800> whether<00:18:29.080> it<00:18:29.160> be<00:18:30.360> tariffs<00:18:30.840> now<00:18:31.240> is<00:18:31.800> is<00:18:32.040> the<00:18:32.120> new<00:18:32.360> thing<00:18:32.640> that<00:18:32.760> people<00:18:33.080> are<00:18:33.200> dealing<00:18:33.520> with.

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But<00:18:34.560> luckily<00:18:34.920> for<00:18:35.160> us,<00:18:35.800> I<00:18:35.880> think,<00:18:36.200> you<00:18:36.280> know,<00:18:36.520> what<00:18:36.720> I've<00:18:36.840> tried<00:18:37.120> to<00:18:37.200> model<00:18:37.640> in<00:18:37.760> my<00:18:37.920> business,<00:18:38.600> and<00:18:38.800> you<00:18:38.880> don't<00:18:39.080> always<00:18:39.360> have<00:18:39.600> this,<00:18:39.880> but<00:18:40.360> it's<00:18:40.520> flexibility.

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And<00:18:41.880> I<00:18:42.120> you<00:18:42.200> know,<00:18:42.440> what<00:18:42.680> I'm<00:18:42.800> trying<00:18:43.080> to<00:18:43.160> do<00:18:43.480> is<00:18:43.880> is<00:18:44.200> I'm<00:18:44.360> in<00:18:44.480> control<00:18:45.360> of<00:18:45.600> being<00:18:45.840> prepared<00:18:46.680> when<00:18:46.840> the<00:18:46.920> next<00:18:47.200> opportunity<00:18:47.800> arises.

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And<00:18:49.160> that's<00:18:49.520> what<00:18:49.720> I'm<00:18:49.880> always,<00:18:50.320> you<00:18:50.440> know,<00:18:50.560> talking<00:18:51.000> about<00:18:51.280> with<00:18:51.440> our<00:18:51.600> team.

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That's<00:18:52.160> what<00:18:52.280> we<00:18:52.400> try<00:18:52.560> to<00:18:52.680> teach<00:18:52.960> our<00:18:53.080> clients<00:18:53.960> because<00:18:54.280> I<00:18:54.480> I<00:18:54.600> can't<00:18:54.840> really<00:18:55.040> predict<00:18:55.560> what's<00:18:55.760> going<00:18:55.880> to<00:18:56.000> happen<00:18:56.360> in<00:18:56.480> the<00:18:56.560> future.

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I<00:18:57.160> can't<00:18:57.480> necessarily<00:18:57.920> control<00:18:59.160> what<00:18:59.360> our<00:18:59.600> governments<00:19:00.120> are<00:19:00.200> going<00:19:00.360> to<00:19:00.440> do<00:19:00.680> and<00:19:00.800> stuff,<00:19:01.280> but<00:19:01.480> I<00:19:01.560> can't<00:19:01.880> control,<00:19:02.520> you<00:19:02.640> know,<00:19:02.720> my<00:19:02.880> financial<00:19:03.400> margin<00:19:03.880> so<00:19:04.080> I<00:19:04.160> can<00:19:04.280> make

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wise<00:19:04.760> decisions.<00:19:05.480> I<00:19:05.560> can't<00:19:05.840> control<00:19:06.280> consistency.

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I<00:19:07.640> can't<00:19:07.920> control<00:19:08.240> the<00:19:08.400> inputs<00:19:08.920> that<00:19:09.080> produce<00:19:09.520> the<00:19:09.640> right<00:19:09.920> outputs<00:19:10.400> for<00:19:10.520> my<00:19:10.680> business.

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And<00:19:12.360> I<00:19:12.400> can<00:19:12.640> control<00:19:12.960> the<00:19:13.080> mindset<00:19:13.840> and<00:19:14.120> and<00:19:14.280> culture<00:19:14.720> of<00:19:14.840> our<00:19:14.960> business<00:19:15.440> so<00:19:15.600> that<00:19:15.800> we're<00:19:15.960> ready<00:19:16.360> to<00:19:16.480> take<00:19:16.720> advantage<00:19:17.200> of<00:19:17.280> those<00:19:17.560> things.

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And<00:19:18.480> so<00:19:18.560> that<00:19:18.800> that<00:19:19.000> was<00:19:19.200> always<00:19:19.600> it,<00:19:19.960> you<00:19:20.080> know,<00:19:20.440> and<00:19:21.080> you<00:19:21.200> know,<00:19:21.280> I<00:19:21.360> think<00:19:22.520> another<00:19:22.840> thing<00:19:23.080> you<00:19:23.160> could<00:19:23.520> you<00:19:23.640> can<00:19:23.800> do<00:19:23.960> as<00:19:24.080> a<00:19:24.120> leader,<00:19:24.640> which<00:19:24.880> I<00:19:24.920> think<00:19:25.120> is<00:19:25.280> super<00:19:25.560> important,

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is<00:19:26.360> talk<00:19:26.680> to<00:19:26.760> your<00:19:26.880> team<00:19:27.120> about<00:19:27.400> it<00:19:27.560> openly.<00:19:28.800> I<00:19:28.840> remember<00:19:29.320> in<00:19:29.400> the<00:19:29.520> early<00:19:29.760> days<00:19:30.040> of<00:19:30.160> COVID,<00:19:30.680> I<00:19:30.720> was<00:19:30.880> like,<00:19:31.120> "Okay,<00:19:31.320> here's<00:19:31.560> the<00:19:31.680> plan.

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I<00:19:32.000> have<00:19:32.240> no<00:19:32.520> idea<00:19:32.760> what's<00:19:32.920> going<00:19:33.040> to<00:19:33.120> happen."<00:19:33.920> You<00:19:34.000> know,<00:19:35.160> I<00:19:35.440> you<00:19:35.520> know,<00:19:35.880> no<00:19:36.000> but<00:19:36.120> none<00:19:36.360> of<00:19:36.480> us<00:19:36.640> did,<00:19:36.920> right?

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We're<00:19:37.240> in<00:19:37.360> March<00:19:37.800> and<00:19:37.920> it's<00:19:38.040> like,<00:19:38.240> is<00:19:38.400> it<00:19:38.520> I<00:19:38.560> don't<00:19:38.720> know,<00:19:38.840> good,<00:19:39.080> bad.

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I<00:19:39.400> mean,<00:19:39.520> we<00:19:39.640> thought<00:19:40.000> it<00:19:40.040> was<00:19:40.120> going<00:19:40.240> to<00:19:40.320> be<00:19:40.360> bad.<00:19:40.880> We<00:19:41.000> thought<00:19:41.200> it<00:19:41.240> was<00:19:41.320> going<00:19:41.440> to<00:19:41.520> be<00:19:41.560> a<00:19:41.600> month,<00:19:42.240> not<00:19:42.760> years.

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But<00:19:44.040> I<00:19:44.080> was<00:19:44.200> like,<00:19:44.320> "Here's<00:19:44.520> the<00:19:44.600> game<00:19:44.800> plan.<00:19:45.040> Here's<00:19:45.360> what<00:19:45.480> we're<00:19:45.600> going<00:19:45.720> to<00:19:45.840> do.

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Here's<00:19:46.360> how<00:19:46.520> we're<00:19:46.640> going<00:19:46.760> to<00:19:46.880> operate.<00:19:47.480> Here's<00:19:47.680> how<00:19:47.800> we're<00:19:47.920> going<00:19:48.040> to<00:19:48.120> keep<00:19:48.320> people<00:19:48.640> employed.

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And<00:19:50.280> we're<00:19:50.440> not<00:19:50.600> going<00:19:50.720> to<00:19:50.840> overreact."<00:19:51.920> You<00:19:52.160> know,<00:19:52.360> all<00:19:52.560> these<00:19:52.720> kinds<00:19:52.960> of<00:19:53.040> things.

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And<00:19:53.400> I<00:19:53.440> laid<00:19:53.680> out<00:19:53.800> a<00:19:53.880> clear<00:19:54.200> game<00:19:54.560> plan<00:19:54.960> of<00:19:55.120> what<00:19:55.360> we<00:19:55.520> were<00:19:55.680> going<00:19:55.840> to<00:19:55.960> do<00:19:57.000> to<00:19:57.120> be<00:19:57.280> prepared<00:19:57.960> for<00:19:58.080> the<00:19:58.200> season.

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Luckily<00:20:00.080> for<00:20:00.240> our<00:20:00.360> business<00:20:00.720> model,<00:20:01.080> it<00:20:01.160> turned<00:20:01.360> out<00:20:01.440> to<00:20:01.520> be<00:20:01.600> a<00:20:01.680> really<00:20:02.000> good<00:20:02.240> thing<00:20:02.600> because<00:20:02.880> people<00:20:03.200> needed<00:20:03.640> the<00:20:03.720> systems,<00:20:04.200> the<00:20:04.320> processes,<00:20:04.920> the<00:20:05.000> stuff<00:20:05.720> to<00:20:05.800> be<00:20:05.880> able

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to<00:20:06.120> run<00:20:06.360> their<00:20:06.520> business.<00:20:07.000> So,<00:20:07.200> you<00:20:07.320> know,<00:20:07.440> business<00:20:07.840> exploded<00:20:08.600> there.

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Last<00:20:10.040> few<00:20:10.280> years,<00:20:10.720> it's<00:20:10.920> it's<00:20:11.160> been,<00:20:11.880> you<00:20:11.960> know,<00:20:12.080> more<00:20:12.560> more<00:20:12.760> difficult<00:20:13.560> with<00:20:14.280> really<00:20:14.560> just<00:20:14.800> the<00:20:14.880> financial<00:20:15.520> constraints<00:20:16.120> on<00:20:16.240> most<00:20:16.520> businesses<00:20:17.120> around<00:20:17.560> inflation

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and<00:20:18.560> the<00:20:18.640> economy<00:20:19.120> slowing<00:20:19.520> down<00:20:19.840> and<00:20:19.960> tariffs.

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And<00:20:21.080> so,<00:20:21.600> we've<00:20:21.880> grown<00:20:22.240> slower,<00:20:23.200> but<00:20:23.320> we've<00:20:23.480> continued<00:20:23.960> to<00:20:24.040> grow<00:20:24.440> and<00:20:24.560> remain<00:20:24.920> profitable<00:20:25.800> and<00:20:26.080> stuff<00:20:26.280> like<00:20:26.440> that.

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And<00:20:26.880> so,<00:20:27.000> that's<00:20:27.240> been<00:20:27.400> a<00:20:27.440> blessing<00:20:28.040> to<00:20:28.240> do<00:20:28.440> that.

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It's<00:20:29.120> been<00:20:29.280> very<00:20:29.480> frustrating.<00:20:30.160> I<00:20:30.200> want<00:20:30.400> to<00:20:30.480> grow<00:20:30.680> at<00:20:30.800> those<00:20:31.000> other<00:20:31.200> paces.

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So,<00:20:32.280> it's<00:20:32.440> really,<00:20:32.760> you<00:20:32.840> know,<00:20:32.960> that<00:20:33.360> we<00:20:33.560> kind<00:20:33.720> of<00:20:33.800> control<00:20:34.400> our<00:20:34.520> mentality<00:20:35.240> and<00:20:35.400> what<00:20:35.560> we<00:20:35.680> can<00:20:35.840> do<00:20:36.600> and<00:20:36.800> then<00:20:37.720> not<00:20:37.960> kind<00:20:38.120> of<00:20:38.200> get<00:20:38.360> caught<00:20:38.720> up<00:20:39.000> in<00:20:40.520> everything

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that<00:20:41.160> that<00:20:41.280> is<00:20:41.480> going<00:20:41.840> on<00:20:42.560> outside<00:20:43.040> of<00:20:43.200> our<00:20:43.360> control.

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Yeah.<00:20:45.600> Yeah,<00:20:45.920> for<00:20:46.120> sure.<00:20:47.000> Finally,<00:20:47.440> we<00:20:47.600> end<00:20:47.800> every<00:20:48.040> interview<00:20:48.760> with<00:20:48.920> the<00:20:49.000> same<00:20:49.280> question<00:20:49.680> and<00:20:49.800> that<00:20:50.040> is<00:20:50.160> at<00:20:50.320> ceo.com,<00:20:51.120> we<00:20:51.240> believe<00:20:51.520> the<00:20:51.640> chances<00:20:52.120> one<00:20:52.360> gives<00:20:53.440> is

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just<00:20:53.840> important<00:20:54.200> as<00:20:54.320> the<00:20:54.400> chances<00:20:54.840> one<00:20:55.000> takes.<00:20:55.640> When<00:20:55.920> you<00:20:56.160> hear<00:20:56.400> that,<00:20:56.720> who<00:20:56.880> gave<00:20:57.120> you<00:20:57.240> a<00:20:57.320> chance<00:20:57.680> to<00:20:57.760> get<00:20:57.920> you<00:20:58.040> to<00:20:58.120> where<00:20:58.280> you<00:20:58.440> are<00:20:58.600> today?

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Yeah,<00:21:00.120> I<00:21:00.160> I<00:21:00.280> and<00:21:00.440> I<00:21:00.480> think<00:21:00.720> most<00:21:01.000> people<00:21:01.920> that<00:21:02.800> like<00:21:03.080> us<00:21:03.360> have<00:21:03.960> is<00:21:04.080> like<00:21:04.400> like<00:21:05.000> Like,<00:21:05.480> how<00:21:05.680> how<00:21:05.840> long<00:21:06.040> do<00:21:06.120> you<00:21:06.240> have?

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I<00:21:06.760> got<00:21:06.920> a<00:21:07.040> whole<00:21:07.240> list<00:21:07.600> of<00:21:07.960> of<00:21:08.040> people<00:21:08.360> there.

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But<00:21:08.920> I'll<00:21:09.080> I'll<00:21:09.200> start<00:21:09.560> with<00:21:10.480> Yeah,<00:21:10.720> you<00:21:10.840> know,<00:21:10.960> kind<00:21:11.160> of<00:21:11.240> the<00:21:11.280> beginning<00:21:11.960> of<00:21:12.400> when<00:21:12.560> I<00:21:12.600> was<00:21:12.800> in<00:21:13.320> computer<00:21:13.680> science<00:21:14.040> school<00:21:14.320> getting<00:21:14.480> my<00:21:14.600> undergrad,<00:21:15.400> one<00:21:15.520> of<00:21:15.600> my<00:21:15.720> professors

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had<00:21:16.480> started<00:21:16.840> a<00:21:16.880> company<00:21:17.400> and<00:21:17.520> I<00:21:17.600> was<00:21:17.760> debating<00:21:18.200> on<00:21:18.360> getting<00:21:18.560> my<00:21:18.680> master's<00:21:19.160> degree<00:21:20.240> and<00:21:20.360> doing<00:21:20.640> you<00:21:20.720> know,<00:21:20.840> I<00:21:20.920> didn't<00:21:21.520> you<00:21:22.240> I'm<00:21:22.480> clueless<00:21:22.960> at<00:21:23.080> 21,<00:21:23.600> right?

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And<00:21:25.000> and<00:21:25.480> he<00:21:25.640> offered<00:21:25.960> me<00:21:26.040> a<00:21:26.120> job.

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He<00:21:26.640> had<00:21:26.760> started<00:21:27.080> a<00:21:27.120> professional<00:21:27.600> services<00:21:28.080> firm.

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Back<00:21:28.600> in<00:21:28.680> those<00:21:28.880> days<00:21:29.120> you<00:21:29.440> you<00:21:29.560> wrote<00:21:29.920> code<00:21:30.240> from<00:21:30.400> scratch.

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So<00:21:31.160> we<00:21:31.280> were<00:21:31.440> working<00:21:31.800> with<00:21:32.400> Fortune<00:21:32.760> 1000<00:21:33.320> companies<00:21:33.840> building<00:21:34.320> large<00:21:34.680> enterprise<00:21:35.040> systems<00:21:36.240> and<00:21:37.040> I<00:21:37.120> was<00:21:37.240> employee<00:21:37.640> 15,<00:21:38.240> I<00:21:38.320> believe<00:21:38.600> it<00:21:38.720> was,<00:21:39.040> knew

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nothing<00:21:40.160> and<00:21:40.720> his<00:21:40.920> name<00:21:41.040> was<00:21:41.160> Steve<00:21:41.400> Atkins<00:21:41.880> and<00:21:42.000> his<00:21:42.160> business<00:21:42.480> partners<00:21:42.840> were<00:21:42.960> Larry<00:21:43.280> Lilly<00:21:43.800> and<00:21:44.160> Sanjay<00:21:44.520> Singh<00:21:44.880> which<00:21:45.080> became<00:21:45.400> my<00:21:45.560> mentors<00:21:46.960> and<00:21:47.120> to<00:21:47.240> this

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day<00:21:48.000> and<00:21:48.200> I<00:21:48.280> owe<00:21:48.400> a<00:21:48.480> lot<00:21:48.880> to<00:21:49.240> to<00:21:49.440> all<00:21:49.600> three<00:21:49.840> of<00:21:49.920> those<00:21:50.160> men<00:21:50.640> who<00:21:50.840> gave<00:21:51.080> me<00:21:51.200> a<00:21:51.280> shot<00:21:51.920> when<00:21:52.880> I<00:21:53.000> didn't<00:21:53.240> deserve<00:21:53.600> a<00:21:53.680> shot<00:21:54.240> and<00:21:54.800> but<00:21:54.880> they<00:21:54.960> gave<00:21:55.120> me<00:21:55.200> opportunity.

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I<00:21:55.800> took<00:21:55.960> advantage<00:21:56.360> of<00:21:56.440> that<00:21:56.600> opportunity.<00:21:57.120> They<00:21:57.240> gave<00:21:57.360> me<00:21:57.520> way<00:21:57.760> more<00:21:58.000> opportunity<00:21:58.480> than<00:21:58.640> I<00:21:58.680> deserved,<00:21:59.800> gave<00:21:59.960> me<00:22:00.080> a<00:22:00.120> lot<00:22:00.320> of<00:22:00.440> leeway<00:22:00.880> to<00:22:00.960> make<00:22:01.160> a<00:22:01.200> lot<00:22:01.400> of<00:22:01.480> mistakes<00:22:02.120> and

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boy<00:22:02.560> did<00:22:02.760> I<00:22:02.840> make<00:22:03.040> a<00:22:03.120> lot<00:22:03.720> and<00:22:04.560> uh<00:22:04.920> it<00:22:05.040> was<00:22:05.160> just<00:22:05.320> a<00:22:05.400> blessing<00:22:05.880> to<00:22:06.000> kind<00:22:06.240> of<00:22:06.560> serve<00:22:06.960> under<00:22:07.200> them<00:22:07.480> and<00:22:07.600> work<00:22:07.880> under<00:22:08.120> them<00:22:08.720> and<00:22:09.680> um<00:22:10.320> kind

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of<00:22:10.600> grow<00:22:10.840> myself<00:22:11.560> up<00:22:11.880> to<00:22:12.160> to<00:22:12.520> to<00:22:12.680> the<00:22:12.800> leader<00:22:13.160> that<00:22:13.360> I<00:22:13.440> am<00:22:13.680> today<00:22:14.240> and<00:22:14.440> have<00:22:15.120> have<00:22:15.320> the<00:22:15.480> opportunities<00:22:16.000> that<00:22:16.120> I<00:22:16.200> do<00:22:16.400> today<00:22:16.960> and<00:22:18.000> I've<00:22:18.120> got<00:22:18.400> 10<00:22:18.600> more

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of<00:22:18.920> those<00:22:19.160> examples<00:22:19.760> like<00:22:19.880> most<00:22:20.160> people<00:22:20.520> but<00:22:21.480> those<00:22:21.760> that<00:22:21.960> was<00:22:22.160> the<00:22:22.360> the<00:22:22.480> first<00:22:23.480> you<00:22:23.600> know,<00:22:23.720> shot<00:22:24.160> in<00:22:24.240> the<00:22:24.320> business<00:22:24.680> world<00:22:24.960> that<00:22:25.080> I<00:22:25.160> got<00:22:25.920> 25<00:22:26.520> years<00:22:26.760> ago<00:22:27.080> now.

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John,<00:22:29.280> thank<00:22:29.520> you<00:22:29.600> so<00:22:29.800> much<00:22:30.040> for<00:22:30.160> coming<00:22:30.480> on<00:22:30.560> the<00:22:30.640> show.

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What<00:22:31.200> an<00:22:31.280> incredible<00:22:31.720> business.<00:22:32.040> You're<00:22:32.320> You're<00:22:32.440> feeling<00:22:32.760> good?

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You're<00:22:33.240> feeling<00:22:33.480> healthy?<00:22:34.080> Yeah,<00:22:34.440> thank<00:22:34.680> you.

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Yeah,<00:22:35.200> I<00:22:35.280> was<00:22:35.480> saying<00:22:35.600> to<00:22:35.680> somebody<00:22:35.880> the<00:22:35.960> other<00:22:36.080> day<00:22:36.960> I<00:22:37.000> started<00:22:38.440> feeling<00:22:39.320> normal<00:22:39.840> again<00:22:40.600> about<00:22:40.960> three<00:22:41.760> or<00:22:41.880> four<00:22:42.200> weeks<00:22:42.560> ago<00:22:42.920> for

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the<00:22:43.160> first<00:22:43.440> time<00:22:43.680> in<00:22:43.800> a<00:22:43.840> year.<00:22:44.880> So<00:22:44.920> good<00:22:45.120> for<00:22:45.280> you,<00:22:45.520> man.

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So<00:22:46.280> I'm<00:22:46.400> glad<00:22:46.720> very<00:22:46.960> very<00:22:47.240> blessed.<00:22:47.840> It's<00:22:48.680> when<00:22:48.800> your<00:22:48.920> health's<00:22:49.160> taken<00:22:49.440> away,<00:22:50.200> you<00:22:50.840> I<00:22:50.920> think<00:22:51.160> health<00:22:51.400> is<00:22:51.520> one<00:22:51.600> of<00:22:51.680> those<00:22:51.800> things<00:22:52.000> you<00:22:52.120> take<00:22:52.480> for<00:22:52.640> granted<00:22:53.000> most<00:22:53.680> and<00:22:54.800> once

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it's<00:22:55.200> away,<00:22:55.640> it's<00:22:55.880> like<00:22:56.160> wow,<00:22:57.240> wow,<00:22:58.000> if<00:22:58.160> I<00:22:58.200> could<00:22:58.400> feel<00:22:58.560> good<00:22:58.720> again<00:22:59.120> and<00:22:59.360> when<00:22:59.520> you<00:22:59.600> do,<00:23:00.520> you're<00:23:00.880> you're<00:23:01.000> a<00:23:01.040> different<00:23:01.320> person.

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So<00:23:01.840> I'm<00:23:02.000> very<00:23:02.240> blessed<00:23:02.680> and<00:23:02.760> wake<00:23:02.920> up<00:23:03.040> very<00:23:03.200> grateful<00:23:03.640> every<00:23:03.800> morning.

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Well,<00:23:05.320> good<00:23:05.520> for<00:23:05.640> you.<00:23:05.840> God<00:23:06.080> bless,<00:23:06.320> my<00:23:06.440> friend.<00:23:06.880> Really<00:23:07.120> appreciate<00:23:07.560> it.

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Thanks<00:23:08.360> for<00:23:08.440> having<00:23:08.640> me.